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Compare Zuora vs inContact

What is better Zuora or inContact? Selecting the best Communications Software for your company is difficult with too much functions, choices, and terms to check. But, using our review directory will make it possible for you to streamline the selection process by displaying all key services in a single location.

As an illustration, you can contrast Zuora and inContact for their tools and overall scores, in this case, 7.2 and 8.2, respectively. Likewise, you can check which product has higher general user satisfaction rating: 99% (Zuora) and 91% (inContact) to determine which product is the better choice for your organization. Don’t simply choose the solution with the cheapest price, but the solution that has the most cost-effective value.

Our team put a lot of effort to review all popular Accounting Software services that you can find out there, but among them these three deserved our special attention: FreshBooks, NetSuite ERP, Sage 50cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Billing
  • Automated notifications
  • One time, recurring and usage pricing
  • Automated invoice generation and presentation
  • Unique pricing plan for each product in the product catalog
  • Ad-hoc report
  • Taxation
  • Canned reporting
  • Configure Price Quote
  • Electronic payment automation
  • AR management
  • Accounts receivables aging
  • Subscription metrics engine
  • Discounts, promos, promotional periods
  • Subscription lifecycle management
  • Accounting periods
  • Insights of subscription
  • Account close tools
  • Revenue Recognition
  • App marketplace
  • REST and SOAP APIs

Pricing Info

Zuora offers a free trial, where you will be given your own application environment along with a tutorial guide on how to set up a subscription business. With your free trial account, you can customize product and rate plans, create subscriptions and customers in seconds, and amend consumer subscriptions, among others.

Zuora does not make its pricing available to the public. However it has a plan-based product catalog, giving customers pricing flexibility and suited to the needs of the customer.

Under the tool’s plan-based product catalog, businesses can define one-time or recurring billing periods: Usage based pricing models are also available. For more Zuora price details, contact the vendor.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ustream, Qualcomm, PBWorks, TripAdvisor, IBM, Dell, DocuSign, ZenDesk

Integrations

  • FinancialForce
  • Intacct
  • NetSuite
  • Salesforce.com
  • Workday
  • Salesforce Sales Cloud
  • QuickBooks Online

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zuora changes how subscription businesses manage and sell to their customers and lets them bring new products to market in less time, with less hassle.

Company Email

support@zuora.com

Contact No.

Company's Address

1051 E Hillsdale Blvd., Suite 600, Foster City, CA 94404

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatic Call Distributor (ACD)
  • Interactive Voice Response (IVR)
  • Workforce Optimization (WFO)
  • Workforce Management (WFM)
  • Cloud Contact Center Platform
  • ECHO Customer Survey
  • Call Center Software

Pricing Info

Get in touch with iContact directly to discuss pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Activision, Frontline Call Center, Schumacher Group

Integrations

inContact supports integrations with the following business systems and applications:

  • Zendesk
  • Salesforce 1 Platform
  • Firefly

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

InContact offers innovative call center technology and capabilities of providing contact center service

Company Email

Contact No.

Company's Address

7730 South Union Park Avenue, Suite 500
Salt Lake City, UT 84047

FreshBooks

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Online Invoicing

  • Customizing your invoice
  • Tracking Invoice Views
  • Puting Business on Auto-Pilot
  • Getting paid with deposits
  • Getting paid with credit cards
  • Customizing due dates
  • Quick discounts
  • Estimates
  • Online Payments
  • Late Payment Fees
  • Recurring Invoices & Auto Payment
  • Multi Currency & Multi Language
  • Client Portal
  • Late Payment Reminders
  • Sales Taxes
  • Client Credit
  • Track Offline Payments
  • Send Emails or Snail Mail
  • Automated Tax Circulations
  • Invoice Previews
  • Knowing when the customer has seen the invoice

Expense Tracking

  • Automatic expense import
  • Snaps
  • Tracking spending per project
  • Remember vendors
  • Tax friendly categories
  • Easy-to-read categorization
  • Attach receipts (PDF or Image)
  • Expense Report Filters
  • File import
  • Recurring Expenses
  • Assign & Rebill Expenses

Time Tracking

  • Timer
  • Team timesheets
  • Clear breakdown of the day
  • Tracking against clients and projects
  • Detailed Time entry notes
  • Automated bills for tracked hours per project
  • Project Managers
  • Track Unbilled Time
  • Different Rates for each Project
  • Generate Invoices

Projects

  • Sharing images and files
  • Collaborating with clients, contractors, and employees
  • Project due dates
  • Centralized conversations
  • Current Project overviews

Payments

  • MasterCard, Visa, and American Express
  • Quick bank deposits
  • Automatically recorded payments
  • Fees recorded as expenses
  • Single-click setup
  • Safe & secure
  • Simple payment experience

Accounting Reports & Taxes

  • Accounts Aging
  • Profit & Loss
  • Balance Sheet
  • Expense Reports
  • Item Sales
  • Sales Tax
  • Export to CSV or Excel
  • Invoice Details Reports
  • Accounts Aging Reports
  • Filters for report customization
  • Summary of outstanding revenue
  • Clear spending breakdowns

Pricing Info

FreshBooks offers a flexible SMB and enterprise pricing scheme where plans are tailored to suit the needs of every business or small accounting team. What is more, the company offers a 30-day free trial where you can examine the features prior to choosing the most suitable plan. The difference between plans depends on the number of active clients you intend to bill, while functionalities remain the same allowing you to:

  • Customize and send unlimited invoices
  • Invoice status tracking and updates
  • Automatic late payment reminders and fees
  • Easily accept online credit card payments
  • Easily add and categorize expenses
  • Track your time by project and clients
  • Clear and simple reports and dashboards
  • Work on any device – computer, tablet or mobile
  • Data that’s 100% secured and automatically backed up

These are the pricing details for each available plan:

Lite – $15/month

  • Bill up to 5 active clients

Plus – $25/month

  • Bill up to 50 active clients

Premium – $50/month

  • Bill up to 500 active clients

Note that the company also offers discounts for annual payment.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Chocosol, Giant Robot Engine, InfluAds, Mimic Interactive

Integrations

FreshBooks integrates with the following business systems and applications:

  • Google Apps for Work
  • Gusto
  • OneSaas
  • Shopify
  • Stripe
  • Capsule
  • Acuity Scheduling
  • Partial.ly
  • hurdlr
  • You don’t need a CRM!
  • Yalla
  • 123 Form Builder
  • Revamp CRM
  • EazyBI
  • FUNDBOX
  • Zapier
  • HubSpot
  • Braintree
  • Solve
  • Zendesk
  • LiveChat
  • Automatic
  • MileIQ
  • ReceiptBank
  • Xpenditure
  • Wufoo
  • MailChimp
  • Authorize.net
  • PayPal
  • PAYMENTEVOLUTION
  • Basecamp
  • Citrix Podio
  • Bidsketch
  • Proposify
  • Blacktimer
  • Chrometa
  • ChronoMate
  • Hours
  • toggl
  • Avalara TrustFile
  • RightSignature

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FreshBooks is the winner of our 2018 Best Accounting Software Award. It is a great cloud accounting app for small business that makes billing easy and effective.

Company Email

info@freshbooks.com

Contact No.

Company's Address

35 Golden Avenue, Suite 105
Toronto, ON M6R 2J5
Canada

Almost as important as useful features and customer support level are pricing options made available by Zuora and inContact. While cost should not be a deciding element it’s without a doubt an important thing to think about. You should look for a flexible pricing plan that can be matched with your business size and effortlessly scaled up when your company grows. You should be certain you don’t opt for pricing plans that have extra functionalities that you won’t find a use for and always make an effort to contact with the vendor directly because enterprises can frequently benefit from more affordable prices. You should also check out a free trial or demo of every service to spend at least some time working with it. It’s a valuable experience that doesn’t require you to spend any money and gives you a reliable overview of what it feels like to work with Zuora and inContact.

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