Compare SmartAction vs. Zoho WikiIf you’re having a hard time choosing the right Customer Support Software product for your needs, it’s a good idea to do a comparison of the available software and discover which solution offers more advantages. For example, here you can assess Zoho Wiki (overall score: 8.3; user rating: 100%) vs. SmartAction (overall score: 7.0; user rating: 98%) for their overall performance. It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly boost the odds of getting the best product for your company. Pay attention to other aspects of the software for example ease-of-use, adaptability, scalability, and pricing options. If you have to quickly decide on the optimal Customer Support Software according to our experts we advise you examine the following solutions: Zendesk, Freshdesk, Samanage.
|Quote-based||Free | Monthly payment|
SmartAction provides AI-powered customer self-service for the call center. It automates complex processes you never thought possible.
Web-hosted wiki platform that provides business owners a ready-made platform for sharing, collaboration, and content management.
No information available.
Zoho Wiki integrates with the whole Zoho Business Suite.
|Hyundai, Pizza Hut, Office Depot|
|Learn more about SmartAction pricing||Learn more about Zoho Wiki pricing|
|+1-310-776-9200||+1 877 834 4428|
SmartAction’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Business – $3/user/month (billed monthly) or $2.7/user/month (billed annually) plus tax, as applicable
|Types of Clients|
Types of Clients
|Large Enterprises | Medium Business||Small Business|
| 300 North Continental Blvd Suite 350,|
El Segundo, CA 90245
| Zoho Corporation|
4141 Hacienda Drive
California 94588, USA
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You shouldn’t count on just a broad range of features and scalable pricing from a well-known Customer Support Software. Almost as significant as main features is a quality customer support. You want to ensure that in a situation where you have any questions about Zoho Wiki or SmartAction, or you struggle with some problems, or perhaps you’ll need to ask for a specific update or functionality useful to your business you can rely on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to benefit from personal training or at least an FAQ you can use.