Compare SmartAction vs. Zoho WikiThere are many Customer Support Software products out there these days. The simplest way to find out which product fits your needs best is to check them side by side. For example, here you can assess Zoho Wiki and SmartAction for their overall score (8.3 vs. 7.0, respectively) or their user satisfaction rating (100% vs. 98%, respectively). Additionally, you can check their individual modules and pricing stipulations as well as other useful facts below. When matching products make sure you analyze their corresponding advantages and mark their differences to obtain a clearer picture of both deals. Similarly, keep in mind to evaluate secondary features including security, backup, usability, and helpdesk support. Our team put a lot of effort to prepare reviews of all popular Customer Support Software products offered out there, but among them these three deserved our special attention: Freshdesk, LiveAgent, Samanage.
|Quote-based||Free | Monthly payment|
SmartAction provides AI-powered customer self-service for the call center. It automates complex processes you never thought possible.
Web-hosted wiki platform that provides business owners a ready-made platform for sharing, collaboration, and content management.
|Large Enterprises | Medium Business||Small Business|
SmartAction’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Business – $3/user/month
| 300 North Continental Blvd Suite 350,|
El Segundo, CA 90245
| Zoho Corporation|
4141 Hacienda Drive
California 94588, USA
|Learn more about SmartAction pricing||Learn more about Zoho Wiki pricing|
|USA, UK, Canada, International||USA, International|
No information available.
Zoho Wiki integrates with the whole Zoho Business Suite.
|+1-310-776-9200||+1 877 834 4428|
|Hyundai, Pizza Hut, Office Depot|
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No Customer Support Software will be perfect enough to solve all the requirements of a business. Even though key features of Zoho Wiki and SmartAction are obviously a priority you should also thoroughly analyze the integrations offered by each software. In many cases your team will already be working with various kinds of SaaS software in your company and it’s always more beneficial to select software that integrate well with one another. That way you will be able to guarantee a reliable transfer of data between your teams and services, which can really reduce time wasted on migrating between one solution and the next.