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Compare Zoho Wiki vs Balto

What is better Zoho Wiki or Balto? Selecting the right Customer Support Software for your business is difficult with various features, options, and offers to check. On the other hand, relying on our review directory will make it possible for you to simplify the selection process by showing all crucial solutions in one place.

For instance, you can match Zoho Wiki and Balto for their functions and overall scores, namely, 8.3 and 8.0, respectively. Likewise, you can compare which one has better general user satisfaction rating: 100% (Zoho Wiki) and 93% (Balto) to learn which product is the better choice for your business. Don’t simply pick the solution with the lowest price, but the one that offers the best value.

Our experts made sure to prepare reviews of all popular Customer Support Software products offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Salesforce Essentials.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sharing and Collaboration
  • User Administration
  • Branding
  • Notifications
  • Rich User Experience
  • Content Organization

Pricing Info

Free

  • 3 Users
  • 50MB storage
  • Unlimited Pages and Revisions
  • SSL Support
  • ZIP Backup
  • RSS and Atom feed
  • Access Controls
  • Customizable CSS

Business – $3/user/month (billed monthly) or $2.7/user/month (billed annually) plus tax, as applicable

  • All Free Features
  • Unlimited Workspaces
  • $54 /Additional Wiki
  • 1GB storage/ User
  • Unlimited Pages and Revisions
  • SSL Support
  • ZIP Backup
  • RSS and Atom feed
  • Access Controls
  • Customizable CSS
  • Custom Domain
  • Public Sharing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Zoho Wiki integrates with the whole Zoho Business Suite.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Web-hosted wiki platform that provides business owners a ready-made platform for sharing, collaboration, and content management.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Objection Handling
  • Pain and Interest Signals
  • Soft Skills
  • Automatic De-escalation
  • Instant Knowledgebase Information Access
  • 100% AI Call Monitoring
  • Conversation Milestones and Alerts
  • Threat or Combative Language Detection
  • False Statement Detection
  • Disclaimer Monitoring
  • Script Deviation Monitoring

Pricing Info

Contact Balto for information on their basic and enterprise pricing packages. You can sign up for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CaCI, Tate and Kirlin, Midwest Recovery

Integrations

Balto integrates with the following business systems and applications:

  • Five9
  • Livevox
  • TCN
  • RingCentral
  • Avaya
  • NICE inContact
  • Outreach
  • Hubspot
  • Zultys
  • 3CX
  • Vocalcom

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Balto is a call center management suite powered by artificial intelligence to improve call results and leverage customer support quality.

Company Email

sales@baltosoftware.com

Contact No.

Company's Address

Balto Software Inc.
911 Washington Ave #713
St. Louis, MO 63101
United States

Popular Alternatives

Product Name
Score

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentiction
  • 24/7 support

Standard – $39/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $59/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – $118/month (billed annually)

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 80,000 teams

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

Almost as essential as functionalities and user support responsiveness are pricing packages given by Zoho Wiki and Balto. Although price should not be a deciding aspect it’s surely a key thing to consider. You should expect a flexible pricing package that can be adjusted to your business size and painlessly scaled up every time your team expands. Make sure you don’t pick pricing plans that have complex functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can usually benefit from discounts. You should also check out a free trial or demo of each service to spend at least some time using it. It’s a useful experience that doesn’t ask you to pay any money and provides you with a practical overview of what it’s like to work with Zoho Wiki and Balto.

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