Compare Zoho Survey vs. ManageEngine SupportCenter Plus

You have so many CRM Software options in today’s market that deciding on the best product can be confusing. On our comparison page, you can easily compare the functions, terms and conditions, available plans, and more details of Zoho Survey and ManageEngine SupportCenter Plus. It’s also possible to examine their score (8.4 for Zoho Survey vs. 8.6 for ManageEngine SupportCenter Plus) and user satisfaction level (99% for Zoho Survey vs. 100% for ManageEngine SupportCenter Plus). The scores and ratings give you a solid idea how both these software products perform. In addition, make sure if the application can integrate with existing business apps to promote greater productivity. At this time, the leading products in our Survey Software category are: SurveyGizmo, SurveyMonkey, QuestionPro.
Software

Zoho Survey

VS

ManageEngine SupportCenter Plus

VS

Zoho Survey screenshot ManageEngine SupportCenter Plus screenshot
Pricing Page

Total Score

Our Score

8.4 ?

Our Score

8.6 ?

Client Experience

Client Experience

Client Experience

99% ?

Client Experience

100% ?

Price

Price

free

$945

Pricing Type

Pricing Type

Free | Monthly payment | Annual Subscription Free | One-time payment
Complete Review

Complete Review

General Description

General Description

Adequate option with customizable templates for companies and organizations that conduct surveys in customer satisfaction and other business aspects.
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Easy Links
Available Plans

Available Plans

Free

  • Unlimited surveys
  • 15 Questions / Survey
  • 150 Responses / Survey

Standard – $19/month (billed annually) or $24/month (monthly billing)

  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Custom survey design
  • Custom branding
  • Question & page logic
  • Offline survey
  • Share surveys
  • Advanced reporting

Premium – $24/month (billed annually) or $29/month (monthly billing)

  • All Standard features
  • Piping logic
  • Custom variable
  • White label survey
  • Multilingual surveys
  • Send email notifications
  • Zoho CRM integration
  • Google docs integration

Enterprise – $41/month (billed annually) or $49/month (monthly billing)

  • All Premium features
  • Admin + 2 users
  • User management
  • Portal creation

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

Company Size

Company Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Integrations

Integrations

Zoho Survey integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Campaigns
  • Zoho SalesIQ
  • MailChimp
  • Google Sheets
  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration
Popular Clients

Popular Clients

Mitsubishi Motors, GE, Nike, Adidas Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Pricing Page

Pricing Page

Learn more about Zoho Survey pricing Learn more about ManageEngine SupportCenter Plus pricing
Email Address

Email Address

sales@zohocorp.com sales@manageengine.com
Available Support

Available Support

Phone
Ticket Training
Phone Live Support
Ticket Training
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Languages Supported

Languages Supported

English English, China, Germany, India, Japan
Contact Address

Contact Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
Contact Phone

Contact Phone

+1 877 834 4428 +1-925-924-9500
List of Features

List of Features

Zoho Survey FEATURES

  • Survey Questions
  • Custom Themes
  • Survey Branding
  • Collect Responses
  • Advanced Reporting
  • Share Surveys
  • Integrations
  • Improved Responses
  • Secure Surveys

ManageEngine SupportCenter Plus FEATURES

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be enough to just compare Zoho Survey and ManageEngine SupportCenter Plus against one another. Even though reliable tools, pricing plans and customer reviews are all important and should be included when making a final decision, you should also check out the recognition and awards won by each software. In many cases a less popular solution may turn out to be a good choice that was a winner of many industry awards such as our Great User Experience Award which shows that in spite of lesser market presence it’s a worthy contender to the software that rule the market.