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Compare Zoho SalesIQ vs Zoho Wiki

What is better Zoho SalesIQ or Zoho Wiki? Reviewing products for the top Customer Support Software need not be tough. On our review platform, it is possible to match Zoho SalesIQ and Zoho Wiki and immediately see their varying features. We allow you to take a look at their features, supported devices, level of support, prices, terms, and many more.

You can also assess their overall score (9.0 for Zoho SalesIQ vs. 8.3 for Zoho Wiki) and overall customer satisfaction level (100% for Zoho SalesIQ vs. 100% for Zoho Wiki). Spend some time and compare your best choices and discover which one is best for your company. You should also consider the vendor’s business viability; can they be relied upon and will they still be on the market a few years from now?

Those of you who are pressed for time or could use a Live Chat Software suggestion from our team might want to try out these top choices for the current year: Freshchat, LiveAgent, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Visitors Geolocation Tracking
  • Visitor Acitivity Tracking
  • Personalized Chat
  • Automated Chat Translation
  • Intelligent distinguishing of new from returning visitors
  • Start Charts based on Visitor Activity
  • Interactive Email Campaigns
  • Real-Time Traffic Monitoring
  • Automated Visitor Engagement
  • Actionable Analytics
  • Customizable Chat Box
  • Prioritized List of Visitors
  • Lead Generation
  • CRM Data Based Proactive Triggers
  • Interaction History
  • Follow-Up Actions
  • Email Campaigns
  • Canned Responses
  • JavaScript APIs
  • Pre-built Reports
  • Team Monitoring
  • E-Commerce Integration

Pricing Info

The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.

Free:

  • 2 operators included
  • Track and engage with 5K visitors/month
  • Add SalesIQ on 1 website
  • Mobile Support
  • 100 chat sessions / month
  • 30 days storage

Basic: $19/month (billed monthly) $17/month (billed annually) plus tax, as applicable

  • 3 operators included
  • Track and engage with 10K visitors/month
  • Add SalesIQ on 3 websites
  • 3 Departments
  • 1000 chat sessions / month
  • Unlimited storage

Professional: $59/month (billed monthly) or $53/month (billed annually) plus tax, as applicable 

  • 5 operators included
  • Track and engage with 50K visitors/month
  • Add SalesIQ on 5 websites
  • 5 Departments
  • Unlimited chat sessions
  • Insightful Reports

Enterprise: $129/month (billed monthly) or $116/month (billed annually) plus tax, as applicable

  • 10 operators included
  • Track and engage with 200K visitors/month
  • Add SalesIQ on 25 websites
  • Unlimited chat sessions
  • Chat translation support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone

Integrations

Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:

  • Zoho CRM
  • Zoho Campaigns
  • Zoho Support
  • Zoho Sites
  • Zoho Mail
  • WordPress
  • Blogger
  • Unbounce
  • Tumblr
  • Light CMS
  • HelpIQ
  • Virb
  • Weebly
  • WiX
  • DotNetNuke
  • Sitefinity
  • Joomla
  • Drupal
  • Yola
  • Strikingly
  • Opencart
  • Bigcommerce
  • Magento
  • 3Dcart
  • SquareSpace
  • Volusion
  • Shopify
  • Xcart
  • Jimdo
  • PrestaShop
  • AmeriCommerce
  • CS.cart
  • Pinnaclecart
  • Oscommerce
  • AWeber
  • ActiveCampaign
  • Bronto
  • CampaignMonitor
  • WhatCount
  • GetResponse
  • MailChimp
  • Lyris
  • Mad Mimi
  • iContact
  • Facebook
  • Gravatar
  • KissMetrics
  • Google Analytics
  • Optimizely
  • Piwik
  • Google Tag Manager
  • Clicky
  • HubSpot
  • Zendesk
  • Salesforce
  • Vision
  • TeamSupport

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers which helps companies evaluate business opportunities.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

4141 Haciendra Drive
Pleasanton, CA 94588
USA

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sharing and Collaboration
  • User Administration
  • Branding
  • Notifications
  • Rich User Experience
  • Content Organization

Pricing Info

Free

  • 3 Users
  • 50MB storage
  • Unlimited Pages and Revisions
  • SSL Support
  • ZIP Backup
  • RSS and Atom feed
  • Access Controls
  • Customizable CSS

Business – $3/user/month (billed monthly) or $2.7/user/month (billed annually) plus tax, as applicable

  • All Free Features
  • Unlimited Workspaces
  • $54 /Additional Wiki
  • 1GB storage/ User
  • Unlimited Pages and Revisions
  • SSL Support
  • ZIP Backup
  • RSS and Atom feed
  • Access Controls
  • Customizable CSS
  • Custom Domain
  • Public Sharing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Zoho Wiki integrates with the whole Zoho Business Suite.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Web-hosted wiki platform that provides business owners a ready-made platform for sharing, collaboration, and content management.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA

No Customer Support Software will be able to solve all the requirements of a business. Even though core features of Zoho SalesIQ and Zoho Wiki are important you should also thoroughly examine the integrations supported by each software. In many cases your team will already be making use of various kinds of SaaS software in your company and it’s much better to go with products that integrate well with one another. With that approach you will be able to guarantee an effortless exchange of information between your teams and apps, which can considerably reduce time wasted on migrating between one app and the next.

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