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Compare Zoho SalesIQ vs LeadsRain

What is better Zoho SalesIQ or LeadsRain? When choosing the proper Customer Support Software for your business it is recommended that you compare the features, costs, along with other important information regarding the product and vendor. Here, you can check the similarities and disparities between Zoho SalesIQ (overall score at 9.0 and user satisfaction at 100%) and LeadsRain (overall score at 8.0 and user satisfaction at 97%).

You can also look at their particulars elements, like tools, plans, pricing, conditions, etc. Similarly, read the terms closely for information on hidden fees, such as, installation, separate support plan, upgrade fees, cloud storage fees, and other similar charges.

Our experts made sure to review all popular Live Chat Software products that you can find on the market, but among them these three caught our special attention: Zendesk, Freshchat, LiveAgent.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Visitors Geolocation Tracking
  • Visitor Acitivity Tracking
  • Personalized Chat
  • Automated Chat Translation
  • Intelligent distinguishing of new from returning visitors
  • Start Charts based on Visitor Activity
  • Interactive Email Campaigns
  • Real-Time Traffic Monitoring
  • Automated Visitor Engagement
  • Actionable Analytics
  • Customizable Chat Box
  • Prioritized List of Visitors
  • Lead Generation
  • CRM Data Based Proactive Triggers
  • Interaction History
  • Follow-Up Actions
  • Email Campaigns
  • Canned Responses
  • JavaScript APIs
  • Pre-built Reports
  • Team Monitoring
  • E-Commerce Integration

Pricing Info

The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.

Free:

  • 2 operators included
  • Track and engage with 5K visitors/month
  • Add SalesIQ on 1 website
  • Mobile Support
  • 100 chat sessions / month
  • 30 days storage

Basic: $19/month (billed monthly) $17/month (billed annually) plus tax, as applicable

  • 3 operators included
  • Track and engage with 10K visitors/month
  • Add SalesIQ on 3 websites
  • 3 Departments
  • 1000 chat sessions / month
  • Unlimited storage

Professional: $59/month (billed monthly) or $53/month (billed annually) plus tax, as applicable 

  • 5 operators included
  • Track and engage with 50K visitors/month
  • Add SalesIQ on 5 websites
  • 5 Departments
  • Unlimited chat sessions
  • Insightful Reports

Enterprise: $129/month (billed monthly) or $116/month (billed annually) plus tax, as applicable

  • 10 operators included
  • Track and engage with 200K visitors/month
  • Add SalesIQ on 25 websites
  • Unlimited chat sessions
  • Chat translation support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone

Integrations

Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:

  • Zoho CRM
  • Zoho Campaigns
  • Zoho Support
  • Zoho Sites
  • Zoho Mail
  • WordPress
  • Blogger
  • Unbounce
  • Tumblr
  • Light CMS
  • HelpIQ
  • Virb
  • Weebly
  • WiX
  • DotNetNuke
  • Sitefinity
  • Joomla
  • Drupal
  • Yola
  • Strikingly
  • Opencart
  • Bigcommerce
  • Magento
  • 3Dcart
  • SquareSpace
  • Volusion
  • Shopify
  • Xcart
  • Jimdo
  • PrestaShop
  • AmeriCommerce
  • CS.cart
  • Pinnaclecart
  • Oscommerce
  • AWeber
  • ActiveCampaign
  • Bronto
  • CampaignMonitor
  • WhatCount
  • GetResponse
  • MailChimp
  • Lyris
  • Mad Mimi
  • iContact
  • Facebook
  • Gravatar
  • KissMetrics
  • Google Analytics
  • Optimizely
  • Piwik
  • Google Tag Manager
  • Clicky
  • HubSpot
  • Zendesk
  • Salesforce
  • Vision
  • TeamSupport

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers which helps companies evaluate business opportunities.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

4141 Haciendra Drive
Pleasanton, CA 94588
USA

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $100

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Predictive Dialing
  • Ringless Voicemail
  • Voice Broadcasting
  • Rich Text Messaging
  • Automation
  • Security
  • Support

Pricing Info

LeadsRain offers four enterprise pricing packages that depend on features and functionalities. The pricing per main feature is as follows:

Cloud-Based Predictive Dialer – $200

  • 2¢/minute
  • 10,000 minutes
  • Recommended for 1-5 agents
  • Pay-per-use model
  • Instant use
  • Billing starts once call is answered
  • Toll-free number offered at $40/number/month
  • E-mail service can be an add on at $10/month

Ringless Voicemail – $100

  • 5¢/minute
  • 2,000 voicemails
  • Charges applied only on successful voicemail drops
  • Charges for Hawaii and Alaska will be 10¢/minute

Voice Broadcasting – $200

  • 2¢/minute
  • 10,000 minutes
  • Pricing starts once call is answered
  • Charges applied on a per-minute basis

Rich Text Messaging – $250

  • 2.5¢ base rate
  • 10,000 messages
  • Rich media
  • Comes with caller ID at $1/caller ID/month
  • Each caller ID can send 200 SMS/day

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Cablevision, Yandex, The Republican Party

Integrations

LeadsRain integrates with more than 5,000 third-party apps and some are the following:

  • SalesForce
  • PipeDrive
  • Zoho
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Comprehensive CRM software for foolproof SMS and voice marketing campaigns.

Company Email

support@leadsrain.com

Contact No.

Company's Address

LeadsRain
20C Trolley Square,
Wilmington, DE 19806
USA

The software analyzed on this page are only a small part of our complete Customer Support Software category and you should take into account that there may be more desirable solutions out there. If you would like to ensure you make the best possible choice for your team we strongly suggest that you test more apps first. You may also want to study our top 10 Customer Support Software ranking to learn which apps are in the current year the highest-rated ones and dominate the market.

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