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Compare Zoho Mail vs LivePerson

What is better Zoho Mail or LivePerson? With different features, pricing, terms, and more to evaluate, choosing the best Communications Software for your company is tricky.

Nevertheless making use of our system, it's easy to match the features of Zoho Mail and LivePerson including their general SmartScore, respectively as: 8.4 and 8.8 for overall score and 99% and 97% for user satisfaction. You can also assess them feature by feature and find out which program is a more suitable fit for your enterprise. Don’t forget to use a free trial first before opting in for a plan to get a firsthand experience how the software can help you in practical situations.

We did our best to prepare reviews of all popular Communications Software products available on the market, but among all the ones we reviewed these three caught our special attention: Slack, RingCentral, monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advanced Features
  • Anywhere Access
  • Migration Options
  • Integration
  • Multiple Domain
  • Folders and Labels
  • Calendar and Tasks
  • Multiple Account
  • Organized Inbox
  • Online Office
  • Control Panel
  • Email and CRM
  • iOS, Android Apps
  • Powerful Search
  • Instant Chat
  • Email Policies
  • Unlimited Groups

Pricing Info

Zoho Mail, now Workplace, offers affordable pricing plans for its integrated suite of 9 applications. Here are the tiered packages to choose from with money-back guarantee:

FREE – $0

  • Up to 25 users
  • 5GB storage space per user
  • 20MB attachment limit
  • Single domain hosting
  • Webmail access

STANDARD – $2/user/month when billed annually, or $3/user monthly

Zoho Mail

  • 30GB Storage space
  • IMAP/POP Support
  • Email Forwarding
  • Active Sync
  • White Labelling
  • Multiple domain hosting
  • Domain aliases
  • Additional storage upgrade
  • 30MB Attachment Limit

Zoho Docs & Office Suite

  • 5GB File upload
  • Send files to non-docs users
  • G Suite integration
  • Password protected / Expiry links

Zoho Connect

  • Unlimited Groups & Channels
  • Custom Domain, CSS
  • Unlimited Custom Apps
  • AD Integration

PRO – $5/user/month when billed annually, or $6/user monthly

Zoho Mail

  • 100GB Storage space
  • Inclusive of All Standard Features
  • 40MB Attachment Limit

Zoho Docs & Office Suite

  • Inclusive of All Standard Features
  • Group sharing
  • Advanced analytics & reporting
  • Audit trail
  • Custom branding

Zoho Connect

  • Inclusive of All Standard Features

ENTERPRISE – $8/user/month when billed annually, or $10/user monthly

Zoho Mail

  • 1TB Storage Space
  • Inclusive of All Pro Features
  • More Storage per User
  • 40MB Attachment Limit

Zoho Docs & Office Suite

  • Inclusive of All Pro Features
  • 25GB file upload
  • SAML based SSO integration
  • Supports active directory groups
  • eDiscovery (find any file across org)
  • Unlimited file recovery

Zoho Connect

  • Inclusive of All Pro Features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

  • Zoho CRM
  • CRMBox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Mail is a smart software app for growing businesses, helping you attract, retain, delight customers, and grow your company into a customer-focused organization. The application has a strong CRM base with a comprehensive contacts database feature. What’s more, it integrates seamlessly with the whole Zoho Suite.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Super-fast interactions
  • Asynchronous loading
  • Geolocation
  • Tailored customer experience
  • Efficient site visitor targets
  • Chat
  • Personalized invitation
  • Multiple languages
  • Dashboards
  • Videos and webinars

Pricing Info

LiveEngage offers two monthly subscriptions and a quote-based plan that are available for 12-month contract terms.

Standard – $40/user/month

  • Desktop and mobile web chat
  • 24/7 chat support
  • Standard reporting
  • Meaningful Connection Score
  • Business campaigns
  • Standard engagements
  • APIs
  • Content banners and offers
  • Customizable window
  • Standard security
  • Predictive targeting

Premier – $90/user/month

  • All Standard features
  • Co-Browse
  • Facebook Messenger integration
  • Google Adwords click-to-message

Enterprise – Quote-based

  • All Standard and Premier features
  • CRM integration
  • Advanced reporting
  • Agent groups
  • Secure forms
  • Case support
  • Hot topics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

T-mobile, Home Depot, IBM

Integrations

  • LivePerson IBM Plugin
  • LivePerson hybris Plugin
  • LivePerson Demandware plugin
  • Share My Screen by VeriShow
  • Chat Queue Video by Invodo
  • Demandbase Targeting and Personalization Platform
  • samesurf
  • SayIt
  • Creative Virtual V-Person
  • nanoRep Customer Service Software
  • Mobile Agent
  • Watchitoo
  • TA Vision Off Hour Representative
  • WalkMe for LivePerson
  • Question & Answer Widget
  • Share File by VeriShow
  • noHold
  • Localayer (Verdata)
  • IntelliResponse Virtual Agent
  • tracx Social Media Management System
  • ChatID
  • Audio / Video Conferencing by VeriShow
  • Salesforce Integration
  • Mobile Commons
  • empathy
  • Smartlive Mobile
  • SeeWhy
  • SDL BeGlobal for LivePerson
  • Geofluent
  • BannerPlay
  • RightAnswers Unified Knowledge Platform
  • SpeakLike
  • Lightbox Effect for Chat Invitation
  • TurnTo
  • Chat Translator by VeriShow
  • Embedded Chat Window
  • CPattern
  • Customized Chat Window
  • Zoomdata
  • Rapleaf
  • EU Cookie App
  • Invodo
  • Proactive Chat from Video by Invodo
  • Barilliance eCommerce Personalization
  • QUERYM
  • Visitor’s Doc by VeriShow
  • Apple iPhone Mobile Chat Sample
  • Inteliwise
  • Chat from Instant Messaging Applications
  • Support Machine’s Automated Sales Agent
  • Automated Sales Agent
  • Android Mobile Chat Sample
  • TA Vision Live Agent Filter
  • Shared Shopping Cart
  • Support Machines’ Automated Customer Service Agent
  • Automated Customer Service Agent
  • Personetics Virtual Agent
  • Co-browsing by VeriShow

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Drive online conversions and improve customer loyalty with LivePerson, a market leader in real-time intelligent customer engagement.

Company Email

Contact No.

Company's Address

475 10th Ave
5th Floor
New York, NY 10018

JustCall

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Number availability in over 60+ countries
  • Auto-dialer
  • Bulk SMS campaigns
  • Real-time call monitoring
  • Auto reply SMS Bot
  • Appointment scheduler
  • Workflow and campaign automation
  • Integration with popular CRMs, Helpdesks, and marketing tools
  • Round-the-clock support

Pricing Info

JustCall offers Standard and Premium plans that meet the needs of different users. Check out the details for each plan, and select the best one for your company:

Standard – $25/user/month

  • 1 Local Phone number
  • 1 Team Member
  • Call Tracking
  • Call Recording
  • Call Forwarding
  • Call & SMS Analytics
  • Call Notes & Ratings
  • SMS & MMS Inbox
  • Voicemail Drop
  • IVR (Phone Tree/Call Menu)
  • Business Hours
  • Appointment Scheduler
  • Unlimited Integrations
  • Email & Chat Support

Note: Purchasing an annual subscription for the Standard Plan charges you only 11 months, with the 12th month free.

Premium – $50/user/month

  • All Features of Standard Plan +
  • Auto Dialer
  • SMS Bots
  • Salesforce Integration
  • API & Webhook Access
  • Call Monitoring
  • Call Barging
  • Call Whispering
  • Bulk SMS Campaigns
  • SMS Automation & Triggers
  • Advanced Integrations
  • Custom Workflows
  • Post Call Surveys
  • Training & Onboarding
  • Priority Support

For customers with custom requirements, contact the vendor for a quote-based plan.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

JustCall integrates with the following business systems and applications:

  • ActiveCampaign
  • amoCRM
  • Agile
  • Capsule
  • Close.com
  • Copper
  • Dropbox
  • Engagebay
  • Freshdesk
  • FreshSales
  • Front
  • Gong
  • Google Calendar
  • Google Contacts
  • Groove
  • HelpScout
  • Helpwise
  • HubSpot
  • InfusionSoft
  • Intercom
  • Kustomer
  • Less Annoying CRM
  • Microsoft Outlook
  • Nimble
  • OnePageCRM
  • Ontraport
  • Pipedrive
  • Podio
  • re:amaze
  • Recruitee
  • Salesforce
  • Slack
  • Synchroteam
  • Vtiger CRM
  • Zapier
  • Zendesk
  • Zoho
  • Zoho Desk
  • Zoho Phone Bridge
  • Zoho Recruit
  • Zendesk Sell
  • Outreach

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.

Company Email

help@justcall.io

Contact No.

Company's Address

2035 Sunset Lake road, Suite B-2
Newark, DE 19702
USA

If you are still having doubts about which solution will work best for your company it might be a good idea to analyze each service’s social metrics. These metrics are usually a sign of how popular a given software is and how big is its online presence. For instance, in case of Facebook Zoho Mail has 39281 likes on their official profile while LivePerson profile is liked by 23538 users.

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