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Compare Zoho Desk vs Movegistics CRM

What is better Zoho Desk or Movegistics CRM? When scouting for the right CRM Software for your organization our recommendation is that you review the features, pricing, and other crucial information regarding the product and vendor. Here, you are able to see the similarities and differences between Zoho Desk (overall score at 9.0 and user satisfaction at 100%) and Movegistics CRM (overall score at 6.7 and user satisfaction at 100%).

You may also check out their specific modules, such as functions, plans, pricing, conditions, etc. What is more, analyze the terms closely for information on hidden costs, such as, setup fees, separate support plan, upgrade fees, cloud storage fees, and more.

Our team put a lot of effort to prepare reviews of all popular Customer Support Software products offered out there, but among them these three deserved our special attention: Salesforce Essentials, Salesforce Service Cloud, Freshdesk.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatic Lead Capture
  • Automatic Lead Assignment
  • CPQ Functions
  • Job Estimates
  • Online Contracts
  • Electronic Signature Capture
  • Custom Estimates
  • Mobile Surveys
  • Phone Surveys
  • Customer Portal
  • Daily Assignments Chart
  • Storage Management
  • Truck Loads Management
  • Sea & Air Shipments
  • Consolidations
  • Rate Requests to Global Agents
  • Worldwide Agents, Ports, & Airports
  • Receivables & Payables
  • Workflow-Based Billing
  • Data Export
  • Reporting & Analytics
  • Multi-Currency Capabilities

Pricing Info

Movegistics CRM offers the following SMB and enterprise pricing packages for users to choose from.  These are promotional rates and apply only to new subscribers. For more information about the subscription packages, contact sales by phone, email, or web form.

Smart Mover – $79.00/month

  • Up to 3 Users
  • Unlimited Estimates
  • Support
  • Online Training
  • Secure AWS Hosting with High Availability
  • 60-Day Money-Back Guarantee

Pro Mover – $199.00/month

  • Up to 10 Users
  • Unlimited Estimates
  • Support
  • Online Training
  • Secure AWS Hosting with High Availability
  • 60-Day Money-Back Guarantee

Smart Mover – $299.00/month

  • Unlimited Users
  • Unlimited Estimates
  • Support
  • Online Training
  • Secure AWS Hosting with High Availability
  • 60-Day Money-Back Guarantee

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Movegistics CRM integrates smoothly with the following third-party solutions and applications.  Companies requiring custom integrations can request for support for a fee. To learn more about the service, email or phone the sales team.

  • Google Maps
  • Google Calendar
  • Net
  • QuickBooks Online
  • Adobe EchoSign

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based logistics software with CRM and CPQ functions for moving companies.

Company Email

info@netensity.com

Contact No.

Company's Address

Netensity Corp.
4435 Enterprise Street
Fremont CA 94538
USA

All the data, information and experiences that we presented in this comparison were gathered from official company sites, marketing content available online, actual experience from real users as well as our own everyday use of each app by an expert. We pay a lot of attention to thoroughly examine each app, therefore we not only examine it ourselves, but we also match our results with experiences of other members from the SaaS community.

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