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Compare Zoho Desk vs Mothernode CRM

What is better Zoho Desk or Mothernode CRM? With a wide range of features, pricing, details, and more to compare, choosing the best CRM Software for your company is tough. Nevertheless by working with our system, it's easy to match the functions of Zoho Desk and Mothernode CRM including their general SmartScore, respectively as: 9.0 and 8.7 for overall score and 100% and 100% for user satisfaction.

You can also assess them feature by feature and see which software is a more effective fit for your company. Remember to ask for a free trial first prior to getting a plan to experience how the software works in real setting.

In case you you need to quickly find the optimal Customer Support Software according to our experts we advise you check out these solutions: Freshdesk, Zendesk, Salesforce Essentials.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers three priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

Standard – $18/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Social & Community Channels
  • Product Based Ticket Management
  • Help Center Themes Gallery
  • Public Knowledge Base
  • SLAs & Escalations
  • Workflow, Assignment & Supervise Rules
  • Customer Happiness Ratings
  • Reports & Dashboards
  • Work Modes for Tickets
  • Marketplace Extensions & Integrations
  • ASAP – Embeddable Self Service
  • 24×5 Phone Support
  • Add-On ( ₹300/Light Agent)

Professional – $30/agent/month (billed monthly) or $20/agent/month (billed annually) plus tax, as applicable

All Standard features plus:

  • Multi-department Ticketing
  • Team Management
  • Telephony
  • Automatic Time Tracking
  • Blueprint – Basic Process Management
  • Round Robin Ticket Assignment
  • Agent Collision
  • Tasks, Events & Call Activities
  • Ticket Templates
  • Private Marketplace Extensions
  • SLA Dashboards
  • Ticket Sharing
  • Mobile SDK
  • 24×5 Chat Support
  • Add-On ( ₹300/Light Agent)

Enterprise – $45/agent/month (billed monthly) or $35/agent/month (billed annually) plus tax, as applicable All Professional features plus:

  • Live Chat
  • Zia – Artificial Intelligence (Beta)
  • Help Center Customization
  • Multi-brand Help Center
  • Advanced Process Management
  • Custom Functions
  • Multi-level IVR
  • Global Reports & Dashboards
  • Scheduled Reports
  • Contract Management
  • Validation Rules
  • Field Watching
  • Multiple Business Hours & Holidays
  • Role-based Data Sharing
  • 50 Light Agents
  • Add-On ( ₹300/Light Agent)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $49.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Leads
  • Lead Capture Forms
  • Opportunity Pipeline
  • Quotes
  • Customer Management
  • Contact Management
  • Reporting
  • Outlook Integration
  • Gmail Integartion
  • Email Marketing
  • Collaboration
  • Events and Tasks
  • Case Management

Pricing Info

Sales Team Edition – $49.99/user/month

  • Opportunity Tracking
  • Account Management
  • Contact Management

Sales and Marketing Edition – $59.99/user/month

  • All Sales Team Edition features
  • Lead Capture Forms
  • Marketing Integration
  • Campaigns

Professional Plan – $69.99/user/month

  • All Sales and Marketing Edition features
  • Case Management
  • Vendor Management
  • Purchase Orders

Enterprise Plan – $99/user/month

  • All Professional Plan features
  • Sales Orders
  • Inventory Management
  • Invoicing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

RBC Financial Group, iZone Imaging, Denver Carpet and Flooring

Integrations

Mothernode CRM integrates with the following business systems and applications:

  • Constant Contact
  • Microsoft Outlook
  • HubSpot
  • Xero
  • MailChimp
  • iCal
  • QuickBooks
  • PeachTree
  • Microsoft Dynamics
  • UPS
  • Gmail

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Mothernode CRM is a great CRM solution designed to give your business cutting edge technology to better manage your company and customers.

Company Email

customer.service@mothernode.com

Contact No.

Company's Address

8445 Freeport Parkway, Suite 100
Irving, TX 75063
United States

The apps compared on this page are only a sliver of our full CRM Software category and you should take into account that there may be more reliable services available. If you would like to guarantee you make the best possible choice for your team we strongly suggest that you test more software first. You may also want to consult our top 10 CRM Software list to find out which services are now the highest-rated ones and leaders in the market.

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