It’s a good idea to use our scoring system to help you get a general idea which CRM Software product is will work better for your business. For overall product quality, Zoho CRM attained 9.4 points, while TeamSupport earned 9.1 points. At the same time, for user satisfaction, Zoho CRM scored 96%, while TeamSupport scored 99%. Details about their unique elements, tools, supported platforms, customer service, and more are provided below to give you a more versatile review. Keep in mind to purchase only the functions that you need so as not to waste cash for functions which are redundant. At the moment, the most popular products in our CRM Software category are: Salesforce CRM, Freshdesk, HubSpot CRM.
TeamSupport integrates with the following business systems and applications:
You can extend Zoho CRM by integrating it with some of the following applications:
Zoho Finance Suite
Google G Suite Integration
Google Ads Integration
Microsoft Office 365
Plug-in for MS Word
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
Designed for end-user customer support or internal help desk operations;
Lets you easily assign, track and manage support requests.
Enterprise – $65 per agent month, billed annually
You can connect customer support
Product development and product management
Teams can use the same tool and share data
Track support issues, product bugs, defects, and feature enhancements.
Zoho CRM offers a free edition and per user monthly subscription plans that are billed annually. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:
Free Edition – Up to 3 users
Tasks, events, call logs, and notes
Attach files to feeds
Follow up rules
Twitter, Facebook & Google+ integration
10 Email templates
Several other features
Standard – $18/user/month (billed monthly) $12/user/month (billed annually) plus tax, as applicable
All features from Free Plan +
Roles and profiles
Charts and KPIs
Secure, encrypted transmission
Call center connectors
Professional – $30/user/month (billed monthly) or $20/user/month (billed annually) plus tax, as applicable
All Features from the Standard Plan +
Blueprint – Process management
Google AdWords integration
Enterprise – $45/user/month (billed monthly) or $35/user/month (billed annually) plus tax, as applicable
In the event you continue having second thoughts about which product will work best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular every service is and how big is its online presence.For example, if you look at Zoho CRM LinkedIn account you’ll learn that they are followed by 35824 users. In case of TeamSupport the volume of followers on their LinkedIn page is 2431.
US Office: 2225 East Bayshore Road Suite 200 Palo Alto, CA 94303EU Office: Grojecka 70/13 Warsaw, 02-359 Poland
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