Compare Agile CRM vs. Zoho CRM

To ensure that you acquire the most effective and productive CRM Software for your business, you have to compare products available on the market. For example, here you may match Zoho CRM’s overall score of 9.4 against Agile CRM’s score of 9.1. You can also review their general user satisfaction: Zoho CRM (92%) vs. Agile CRM (99%). In addition, you can assess their strengths and weaknesses feature by feature, including their contract conditions and prices. By comparing products you are sure that you select the right software for your company. It goes without saying you should know your unique needs to realize which solution addresses those needs. Our experts made sure to review all popular CRM Software services offered out there, but among all the ones we reviewed these three deserved our special attention: Salesforce CRM, Freshsales, HubSpot CRM.

Agile CRM


Zoho CRM


Agile CRM screenshot Zoho CRM screenshot
Pricing Details

Our Score

Our Score

9.1 ?

Our Score

9.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

99% ?

Client Satisfaction

92% ?





Pricing Type

Pricing Type

Free | Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Complete Review

Complete Review



A leading sales, marketing and service CRM for small businesses designed to give them Fortune 500 leverage.
Zoho CRM is the winner of our 2017 Expert's Choice Award. It enables you to track opportunities, forecast sales, efficiently manage contacts, and much more.
Useful Links
Types of Support

Types of Support

Phone Live Support
Ticket Training
Ticket Training
OS Supported

OS Supported

Pricing Plans

Pricing Plans

Agile CRM offers SMB and enterprise pricing plans plus a freemium.


  • 10 Users
  • 50,000 Contacts & Companies
  • Custom Data Fields
  • Lead Scoring
  • Unlimited Deals, Tasks & Documents
  • Appointment Scheduling
  • Custom Deal Milestones
  • Email Tracking
  • 2-Way Email Integration
  • Custom Deal Tracks
  • 2-Way Telephony

Starter – $14.99/month or $9.99/month (Annual Billing) or $8.99/month (2 Years)

  • Email Campaigns
  • Web Engagement
  • Contact Level Analytics
  • Form Builder
  • Email Templates Builder
  • Landing Page Builder
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Social Monitoring
  • Mobile Marketing

Regular – $49.99/month or $39.99/month (Annual Billing) or $29.99/month (2 Years)

  • Helpdesk
  • Groups
  • Labels
  • Canned Responses
  • Views
  • Activities
  • Reports

Enterprise – $79.99/month or $64.99/month (Annual Billing) or $47.99/month (2 Years)

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Google/Shopify/Stripe Sync
  • Chrome Extension
  • Basic & Email Reports

Zoho CRM offers a free edition and per user monthly subscription plans that are billed annually. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:

Free Edition – Up to 3 users

  • Leads
  • Contacts
  • Accounts
  • Opportunities
  • Tasks, events, call logs, and notes
  • CRM views
  • Advanced filters
  • Status updates
  • Direct messages
  • Attach files to feeds
  • Follow up rules
  • Twitter, Facebook & Google+ integration
  • 10 Email templates
  • Email opt-out
  • Several other features

Standard – $18/user/month (billed monthly) $12/user/month (billed annually) plus tax, as applicable

  • All features from Free Plan +
  • Workflow rules
  • Scoring rules
  • Webforms
  • Sales forecasting
  • Custom fields
  • Roles and profiles
  • Document library
  • Charts and KPIs
  • Secure, encrypted transmission
  • Call center connectors

Professional – $30/user/month (billed monthly) or $20/user/month (billed annually) plus tax, as applicable

  • All Features from the Standard Plan +
  • Social CRM
  • Blueprint – Process management
  • Macros
  • Email integration
  • Inventory management
  • Google AdWords integration
  • Sales signals
  • Unlimited records

Enterprise – $45/user/month (billed monthly) or $35/user/month (billed annually) plus tax, as applicable

  • All Features from the Professional Plan +
  • Multi-user portals
  • Custom modules and buttons
  • Encryption at Rest
  • Subforms
  • Zia Voice – Conversational AI
  • Conditional fields
  • Mobile SDK and app distribution
  • Target meters, Anomaly detectors, Predictive AI

Ultimate – $100/user/month ( billed annually)

  • All Features from other plans +
  • Data enrichment
  • Email sentiment
  • Automation suggestions
  • Enhanced storage
  • Dedicated Database cluster
  • Free Premium support
List of Features

List of Features


  • Contact Management
  • Deal Management
  • Telephony
  • Appointment Scheduling
  • Project Management
  • Gamification
  • Marketing Automation
  • Landing Page Builder
  • Social Suite
  • Email Tracking
  • Email Marketing
  • Mobile Marketing
  • Helpdesk
  • Ticketing
  • Feedback Management
  • Smart Views
  • Knowledgebase
  • Canned Responses


Sales Force Automation
  • Lead Generation & Qualification
  • Pipeline Analysis
  • Sales Stage & Probability Analysis
  • Competitive Analysis
  • Real-Time Forecasting
  • Quota Management
Lead Management
  • Automate lead management process
  • Fast track lead to deal process
  • Capture leads from website
  • Import leads from trade shows, seminars, direct mail, etc.
  • Match sales-ready leads to the right sales people
  • Convert prospects into opportunities, accounts, and contacts with a single click
  • Sales processes as per own best practices (B2B & B2C)
Account Management
  • Single database
  • Customer data across products, geographies, account, and status
  • Parent-child relationships between customer accounts and their subsidiaries
  • Price quotes, sales orders and invoices
  • Purchase history to find cross-sell and up-sell opportunities
  • Loyalty programs
Effective Follow-up
  • Log important customer calls
  • Save customer meetings and calls in an intuitive calendar
  • Invite employees, leads and contacts to meetings and events
  • Manage recurring events by day, week, month and/or year
Website Integration with Forms
  • Create forms with no coding
  • Set rules to simplify lead distribution
  • Upload forms live instantly
  • Catch leads directly into your CRM
CRM Workflow Management
  • Workflow alerts while creating or modifying records
  • Associate tasks to the workflow rules with CRM records
  • Email notifications with templates and upon triggering a workflow rule
  • Auto schedule the workflow actions at pre-defined interval
  • Instant notifications to 3rd party applications via Webhooks
  • Custom Functions
  • Macros automate tasks
Sales Tracking
  • Sales Opportunity Management
  • Monitor sales opportunities across sales cycle
  • Import sales opportunities from third-party solutions and services
  • 360-degree view
  • Drag-and-drop customization wizard
  • Big deal alert
  • Sales pipeline and sales escalation process
  • Free Edition
  • Track records that are critical to your business based on your criteria
  • Stay on top of sales updates in real time
  • Identify cold prospects for a sales follow-up
  • Sort updates by users and modules
  • Sort records by record owner and module
  • Complete visibility based on last activity
Sales Forecasting
  • Revenue based on data within Zoho CRM
  • Create, assign and revise sales quotas
  • Assess individual and team performance
  • Forecast accuracy against commit amounts
  • Fully customizable forecast reports and dashboards
  • Business Card View
  • Quick glance at important details of the contact without scrolling or searching
  • Customize fields
  • Captures, collates and distributes customer email activity within your CRM
  • Get notification and reply to customer emails within CRM
  • Intuitively scans your mailbox and displays only relevant emails
  • Send emails via your favorite mail client
  • Get a copy of the email linked to the right lead or contact in CRM
  • Link prospect and customers emails with your CRM data
  • Share emails from prospects based on your own rules
  • Create mail merge templates for different modules
  • Get updated user info in merged documents
  • Manage templates in secured folders
Document Library
  • Role-based folders, sub-folders
  • Share collateral to your salespeople
  • Send documents from your CRM
  • One document can have multiple versions
  • Quick feedback from colleagues to improve document
Social CRM
  • View social interactions of your brand with prospect
  • Reply to direct messages, likes and mentions via your brand’s social profile
  • Engage future prospects from within the social stream
  • Stay tapped on customer’s interests and updates
  • Comment or like them inside CRM
Mobile CRM
  • Real time access to customer data
  • Receive sales alerts
  • Search customers nearby, create tasks
  • Capture trade show leads directly into Zoho CRM
  • Digitalize and save business cards on your iPhone
CRM for Google Apps
  • Custom Modules, API, Webhooks and Custom Functions
  • Create campaigns, email marketing & autoresponders
  • Enable security controls, organizational hierarchy & territories
Supported Integrations

Supported Integrations

Agile CRM integrates with the following business systems and applications:

  • Twitter
  • Facebook
  • TowerData
  • Google Plus
  • LinkedIn
  • Zendesk
  • ClickDesk
  • HelpScout
  • LiveHelpNow
  • Tidio Chat
  • UserVoice
  • IMAP
  • G Suite
  • Microsoft Exchange
  • Twilio
  • RingCentral
  • Bria CounterPath
  • Mandrill
  • SendGrid
  • Amazon SES
  • Plivo
  • Stripe
  • FreshBooks
  • Xero
  • QuickBooks
  • Braintree
  • Shopify
  • WordPress
  • Magento
  • WooCommerce
  • Joomla
  • Drupal
  • Unbounce
  • LeadPages
  • Gravity Forms
  • WuFoo
  • Zapier
  • Webmerge
  • Dedupely

You can extend Zoho CRM by integrating it with some of the following applications:


  • Zoho Mail
  • Zoho Creator
  • Zoho Finance Suite
  • Zoho PhoneBridge
  • Zoho Projects
  • Zoho Campaigns
  • Zoho SalesIQ
  • Zoho Cliq
  • Zoho Analytics
  • Zoho Survey
  • Zoho Desk
  • Zoho Forms
  • Zoho Writer
  • Zoho Motivator
  • Zoho Meeting
  • Google G Suite Integration
  • Gmail
  • Google Ads Integration
  • Microsoft Outlook
  • Microsoft Office 365
  • Plug-in for MS Word
  • QuickBooks
  • MailChimp
  • Contactology
  • Coconect
  • Constant Contact
  • Zopim
  • Twitter
  • Facebook
  • vWorkApp
  • ClickDesk
  • ExactTarget
  • HelpOnClick
  • gUnify
  • OneSaaS
  • Socket
  • GetResponse
  • Wufoo
  • SimplyCast
  • CloudWork
  • Unbounce
Popular Customers

Popular Customers

Indeed, Fidelity Bank, BaseSuit, People Per Hour ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Email Address

Email Address
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Details

Pricing Details

Learn more about Agile CRM pricing Learn more about Zoho CRM pricing
Company's Address

Company's Address

Agile CRM
First Floor, Plot No. 8 & 9, Jubilee Enclave, Opp. HITEX Entrance
Hyderabad, Telangana 500084, India
4141 Haciendra Drive
Pleasanton, CA 94588
Phone No.

Phone No.

1-800-980-0729 +1-888-900 9646


English English, Chinese, German, Hindi, Japanese, Spanish, French, Russian, Italian, Dutch, Portugese, Polish, Turkish, Swedish
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All the data, details and experiences that we presented in this table were collected from official vendor websites, advertising resources available online, actual experience from real users as well as our personal direct use of every product by a professional reviewer. We do our best to thoroughly examine every solution, therefore we not only analyze it internally, but we also correlate our findings with experiences of other members from the SaaS community.