Compare 1CRM vs. Zoho CRM

The best CRM Software is a service that can deal with your company’s specific needs. It’s easy to determine which choice is best suited for your business if you assess numerous products before you decide which one is the best. As an example, Zoho CRM and 1CRM are scored at 9.5 and 7.4, respectively, for overall quality and performance. Likewise, Zoho CRM and 1CRM have a user satisfaction rating of 96% and 100%, respectively, which suggests the general satisfaction they get from customers. Better yet, reach put to a current client of the software and solicit their opinion concerning the application in question. Our team put a lot of effort to review all popular CRM Software products that you can find on the market, but among them these three caught our special attention: HubSpot CRM, Pipedrive, Insightly.
Product

1CRM

VS

Zoho CRM

VS

1CRM screenshot Zoho CRM screenshot
Pricing Page

Our Score

Our Score

7.4 ?

Our Score

9.5 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

96% ?

Cost

Cost

$8

$12

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Detailed Review

Detailed Review

General Description

General Description

1CRM is an affordable and highly customizable customer relationship and business management application.
A winner of 2015 Marketing Software Award. It lets you automate salesforce, track opportunities, forecast sales, efficiently manage contacts and much more.
Useful Links
Contact Email

Contact Email

info@1crm.com sales@zohocorp.com
Pricing Page

Pricing Page

Learn more about 1CRM pricing Learn more about Zoho CRM pricing
Phone Number

Phone Number

778-432-2761 +1-888-900 9646
Features

Features

1CRM FEATURES

  • Advanced reporting
  • Built-in self-service portal for collaboration
  • Comprehensive Quickbooks integration
  • Customizable workflow automation
  • Extensive customization features
  • Full order management: product catalog, invoices, quotes
  • HR, expense reports, employee timesheets
  • Inbound/outbound HTML email
  • IP telephony integration (Skype etc..)
  • Marketing automation
  • Mobile support (Android, iPhone/iPad, Blackberry)
  • MS Word mail merge
  • Vendor offers a free edition
  • PDF form designer
  • Portal includes integrated eCommerce store
  • Project and resource management
  • Salesforce automation and forecast tracker
  • Service contracts and case management
  • Syncs with Google applications

Zoho CRM FEATURES

Sales Force Automation
  • Lead Generation & Qualification
  • Pipeline Analysis
  • Sales Stage & Probability Analysis
  • Competitive Analysis
  • Real-Time Forecasting
  • Quota Management
Lead Management
  • Automate lead management process
  • Fast track lead to deal process
  • Capture leads from website
  • Import leads from trade shows, seminars, direct mail, etc.
  • Match sales-ready leads to the right sales people
  • Convert prospects into opportunities, accounts, and contacts with a single click
  • Sales processes as per own best practices (B2B & B2C)
Account Management
  • Single database
  • Customer data across products, geographies, account, and status
  • Parent-child relationships between customer accounts and their subsidiaries
  • Price quotes, sales orders and invoices
  • Purchase history to find cross-sell and up-sell opportunities
  • Loyalty programs
Effective Follow-up
  • Log important customer calls
  • Save customer meetings and calls in an intuitive calendar
  • Invite employees, leads and contacts to meetings and events
  • Manage recurring events by day, week, month and/or year
Website Integration with Forms
  • Create forms with no coding
  • Set rules to simplify lead distribution
  • Upload forms live instantly
  • Catch leads directly into your CRM
CRM Workflow Management
  • Workflow alerts while creating or modifying records
  • Associate tasks to the workflow rules with CRM records
  • Email notifications with templates and upon triggering a workflow rule
  • Auto schedule the workflow actions at pre-defined interval
  • Instant notifications to 3rd party applications via Webhooks
  • Custom Functions
  • Macros automate tasks
Sales Tracking
  • Sales Opportunity Management
  • Monitor sales opportunities across sales cycle
  • Import sales opportunities from third-party solutions and services
  • 360-degree view
  • Drag-and-drop customization wizard
  • Big deal alert
  • Sales pipeline and sales escalation process
  • Free Edition
Pulse
  • Track records that are critical to your business based on your criteria
  • Stay on top of sales updates in real time
  • Identify cold prospects for a sales follow-up
  • Sort updates by users and modules
  • Sort records by record owner and module
  • Complete visibility based on last activity
Sales Forecasting
  • Revenue based on data within Zoho CRM
  • Create, assign and revise sales quotas
  • Assess individual and team performance
  • Forecast accuracy against commit amounts
  • Fully customizable forecast reports and dashboards
Productivity
  • Business Card View
  • Quick glance at important details of the contact without scrolling or searching
  • Customize fields
MailMagnet
  • Captures, collates and distributes customer email activity within your CRM
  • Get notification and reply to customer emails within CRM
  • Intuitively scans your mailbox and displays only relevant emails
  • Send emails via your favorite mail client
  • Get a copy of the email linked to the right lead or contact in CRM
  • Link prospect and customers emails with your CRM data
  • Share emails from prospects based on your own rules
  • Create mail merge templates for different modules
  • Get updated user info in merged documents
  • Manage templates in secured folders
Document Library
  • Role-based folders, sub-folders
  • Share collateral to your salespeople
  • Send documents from your CRM
  • One document can have multiple versions
  • Quick feedback from colleagues to improve document
Social CRM
  • View social interactions of your brand with prospect
  • Reply to direct messages, likes and mentions via your brand’s social profile
  • Engage future prospects from within the social stream
  • Stay tapped on customer’s interests and updates
  • Comment or like them inside CRM
Mobile CRM
  • Real time access to customer data
  • Receive sales alerts
  • Search customers nearby, create tasks
  • Capture trade show leads directly into Zoho CRM
  • Digitalize and save business cards on your iPhone
CRM for Google Apps
  • Custom Modules, API, Webhooks and Custom Functions
  • Create campaigns, email marketing & autoresponders
  • Enable security controls, organizational hierarchy & territories
Popular Clients

Popular Clients

Avira, Philips, Telus, Adaco ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone
Ticket Training
Available Integrations

Available Integrations

1CRM and iOS, Android and Outlook: 1CRM includes two-way sync via CardDAV/CalDAV standards to provide excellent data sync for Contacts, Calls, Meetings and Tasks / Reminders.

On Android or iOS phone or tablets you can use your built-in apps for Contacts, Calendar and Reminders / Tasks to view, update, delete or add new items in your 1CRM system, whether or not you are connected to the Internet. Any changes you make on your phone or tablet will sync to 1CRM the next time you are online.

1CRM and Dropbox: 1CRM includes integration with the Dropbox online storage system. When composing an email, you can easily attach documents from Dropbox to your email. Backups of your entire 1CRM system, both software and data, can be automatically saved on a regular schedule to Dropbox. And if needed, those Dropbox backups may be used to restore your 1CRM system onto their original server, or another server.

1CRM and Skype: Have you been looking for a CRM with Skype integration? You’re in luck because 1CRM includes Skype integration. Click on any phone number to place a SkypeOut call, with automatic logging of the call (and any notes you may care to make) to the customer history in the CRM.

1CRM and Magento: With this extension to 1CRM, you can connect your 1CRM system to this advanced eCommerce platform and use all the advantages of both systems. This integrated solution allows the management and maintenance of the data in both systems to be simplified.

Two-way 1CRM and Quickbooks sync: This integration continually synchronizes Accounts, Product Catalogs, Invoices, Received Payments and AR balances, Quotes, currencies and taxes between 1CRM and the QuickBooks Accounting system from Intuit Inc.

You can extend Zoho CRM by integrating it with some of the following applications:

  • Zoho Mobile Edition
  • Zoho Email
  • Zoho Projects
  • Zoho Apps
  • Google Apps
  • Gmail
  • Microsoft Outlook
  • QuickBooks
  • MailChimp
  • Contactology
  • Coconect
  • Constant Contact
  • Zopim
  • Twitter
  • Facebook
  • vWorkApp
  • ClickDesk
  • ExactTarget
  • HelpOnClick
  • gUnify
  • OneSaaS
  • Socket
  • TeamSupport.com
  • GetResponse
  • Wufoo
  • SimplyCast
  • CloudWork
  • Unbounce
Cost Details

Cost Details

Pricing for on-premise software:

  • Startup: Free
  • Startup+: $10/user/month (billed annually) / $12 month-to-month
  • Professional: $18/user/month (billed annually) / $22 month-to-month
  • Enterprise: $23/user/month (billed annually) / $27 month-to-month

Pricing for cloud service:

  • Startup: $8/user/month (billed annually) / $10 month-to-month
  • Startup+: $17/user/month (billed annually) / $20 month-to-month
  • Professional: $25/user/month (billed annually) / $30 month-to-month
  • Enterprise: $31/user/month (billed annually) / $36 month-to-month

Zoho CRM offers a monthly or yearly pay-as-you-go service that you can cancel, upgrade/downgrade anytime. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:

Standard – $12/user/month (billed annually)

  • Sales Forecasting
  • Reports and dashboards
  • Document library
  • Roles and profiles
  • Mass email
  • Call center connectors
  • 100,000 records

Professional – $20/user/month (billed annually)

  • All Features from the Standard Plan
  • Email integration
  • Social CRM
  • Google AdWords integration
  • Workflow automation
  • Inventory management
  • Macros
  • Unlimited records

Enterprise – $35/user/month (billed annually)

  • All Features from the Professional Plan
  • Territory management
  • Custom applications
  • Custom buttons
  • Workflow approval processes
  • Page layouts
  • Custom modules
  • Multiple currencies

Ultimate – $100/user/month

  • All Features from the Enterprise Plan
  • Sandbox
  • Dedicated Database cluster
  • Priority support
  • Advanced customization
  • Advanced CRM analytics
  • Enhanced storage
Company Size

Company Size

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Contact Address

Contact Address

688 Falkland Road, Victoria BC, V8S 4L5, Canada 4141 Haciendra Drive
Pleasanton, CA 94588
USA
Available Languages

Available Languages

USA, UK, Canada, Germany, Japan USA, UK, Canada, International
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you pick a service that you believe will be an actual asset for your company you shouldn’t just focus on what experts have to say about it. Very often personal experience with the app may change, depending on your own preferences and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every solution to give you a reliable impression of how real users of Zoho CRM and 1CRM rate their contact with the app. Our algorithm is based on complex analysis of product appearances on other sites, social media and blogs, so you are going to get a complete and credible picture of what other users think about every software. In this case Zoho CRM has a total satisfaction rating at 96% while for 1CRM 100% of users express they had a positive experience with it.