What is better Zoho Cliq or Squaretalk? If you want a reliable Communications Software product for your company you should remember to examine several solutions. It doesn’t have to be complex, and can be as easy as matching their traits in a table like the one below. You will also get a brief idea how each product performs. For instance, on this page you can see Zoho Cliq’s overall score of 8.7 and compare it against Squaretalk’s score of 8.5; or Zoho Cliq’s user satisfaction level at 100% versus Squaretalk’s 97% satisfaction score.
The contrast can help you see the good and bad points of each service, and make up your mind on which fits you requirements better. On top of the rich features, the application which is simple and intuitive is always the better product.
Our team put a lot of effort to review all popular Communications Software services that you can find on the market, but among them these three deserved our special attention: monday.com, RingCentral, Slack.
Zoho Cliq integrates with a large number of business systems and applications, among which:
Google Drive
Dropbox
Stackoverflow
Other Zoho products- Expense, CRM and Service DeskPlus
The entire list of integrations is available on the company’s official website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Formerly Zoho Chat, Cliq is a team messaging and collaboration app from Zoho software suite, offered in free and premium editions. Apart from chat, you can now communicate with team members via audio and video for more cohesive and deeper collaboration.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
When you test various Communications Software software you shouldn’t simply analyze their list of features and available pricing plans. Consider that the product should be matching your standards and company so the more flexible their offer the better. Check which OSes are supported by Zoho Cliq and Squaretalk and be certain you will obtain mobile support for whatever devices you work on in your company. You should also learn which languages and geographies are supported, as this could be a critical factor for many businesses.
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