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Compare Zoho Assist vs ShowMyPC Remote Support and Meetings

What is better Zoho Assist or ShowMyPC Remote Support and Meetings? With various functions, pricing, conditions, and more to evaluate, finding the right Customer Support Software for your business is challenging. But making use of our system, it is simple to match the functions of Zoho Assist and ShowMyPC Remote Support and Meetings as well as their general rating, respectively as: 8.5 and 8.3 for overall score and 98% and 94% for user satisfaction.

You can also review them feature by feature and see which program is a more effective fit for your company. Keep in mind to ask for a demo first prior to opting in for a plan to see how the solution works in practical situations.

As of now, the leading services in our Customer Support Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unattended access
  • Web-based technical console
  • Two-way screen sharing
  • File-transfer
  • Multi-monitor navigation
  • Reboot and Reconnect
  • Send Ctrl+Alt+Del
  • UAC compatibility
  • Clipboard sharing
  • Instant chat
  • Mac support
  • Support and operating system
  • SSL and 128-bit AES encryption
  • Customer widgets
  • Reports

Pricing Info

Zoho Assist has three plans in their offer.

Lifetime free plan

  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • Desktop App
  • UAC Compatible
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Zoho Desk Integration
  • Zoho SalesIQ Integration
  • Organization Roles
  • 1 Concurrent Session

Remote Support

Standard – $10/technician/month (billed monthly) or $8/technician/month (billed annually) plus tax, as applicable

  • Inclusive of all Free Features
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • ZenDesk Integration
  • 2 Concurrent Sessions

Professional – $15/technician/month (billed monthly) or $13/technician/month (billed annually) plus tax, as applicable

  • Inclusive of All Standard Features
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Two-way Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • Customer Widget
  • 4 Concurrent Sessions

Unattended Access

Standard – $10 for 25 computers (billed monthly) or $8 for 25 computers/month (billed annually) plus tax, as applicable

  • Computer Grouping
  • Group permissions
  • Deployment
  • Wake on LAN
  • Session Notes
  • File Transfer
  • Rebranding
  • Remote Power Options
  • Session Confirmation
  • Mobile Apps (iOS, Android)
  • Unlimited Technicians
  • Advanced Reports

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:

  • Salesforce
  • Bitium
  • BigCommerce
  • WordPress
  • Facebook
  • Twitter
  • Freshdesk
  • Google Analytics
  • Highrise CRM
  • Microsoft Dynamics CRM
  • JIRA
  • Drupal
  • Desk.com
  • Zapier
  • MailChimp
  • Zendesk
  • Shopify
  • Magento
  • Sugar CRM
  • Crashlytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $14

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Application Branding
  • Remote PC Access
  • Screen Sharing
  • Desktop Sharing
  • Help Desk
  • API Integration
  • Windows RDP Support

Pricing Info

ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:

Premium – $14/month

  • Up to 2 concurrent meetings
  • Room chat whiteboard
  • Browser viewer
  • Limited application branding
  • Easy access URL for every PC
  • Unattended PC support for 2 PCs

Professional – $19/month

  • Up to 3 concurrent meetings
  • All Premium features
  • Unlimited application branding
  • Unattended PC support for 3 PCs

Business – $36/month

  • Up to 6 concurrent meetings
  • All Professional features
  • Ability to use your website name
  • Help Desk system
  • Unattended PC support for 6 PCs

Enterprise – $60/month

  • Customizable number of meetings (price will increase or decrease depending on the number of meetings)
  • All Business features
  • Unattended PC support for 10 PCs

Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:

  • .NET
  • C
  • C++
  • VB
  • Java

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.

Company Email

Contact No.

Company's Address

ShowMyPC
3031 Tisch Way, 110 Plaza West
San Jose, California 95128
USA

Popular Alternatives

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If you compare different Customer Support Software services you shouldn’t simply analyze their list of features and available pricing packages. Consider that the software should be meeting your needs and business so the more flexible their offer the better. Find our what platforms are supported by Zoho Assist and ShowMyPC Remote Support and Meetings and make sure you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and countries are supported, because this may be a deal breaker for many firms.

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