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Compare Zoho Assist vs Sayint

What is better Zoho Assist or Sayint? There are many Customer Support Software products in the market right now. The simplest way to find out which app fits your needs best is to compare them side by side. As an example, here you can examine Zoho Assist and Sayint for their overall score (8.5 vs. 8.0, respectively) or their user satisfaction rating (98% vs. N/A%, respectively).

You can also check their features and pricing stipulations along with other useful data below. When matching products make sure you examine their similar features and mark their differences to obtain a clearer picture of both deals. Likewise, keep in mind to evaluate non-core issues including security, backup, usability, and helpdesk support.

People who want to save some time or want a Customer Support Software advice from our team might want to examine these top choices for the current year: Freshdesk, Salesforce Service Cloud, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unattended access
  • Web-based technical console
  • Two-way screen sharing
  • File-transfer
  • Multi-monitor navigation
  • Reboot and Reconnect
  • Send Ctrl+Alt+Del
  • UAC compatibility
  • Clipboard sharing
  • Instant chat
  • Mac support
  • Support and operating system
  • SSL and 128-bit AES encryption
  • Customer widgets
  • Reports

Pricing Info

Zoho Assist has three plans in their offer.

Lifetime free plan

  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • Desktop App
  • UAC Compatible
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Zoho Desk Integration
  • Zoho SalesIQ Integration
  • Organization Roles
  • 1 Concurrent Session

Remote Support

Standard – $10/technician/month (billed monthly) or $8/technician/month (billed annually) plus tax, as applicable

  • Inclusive of all Free Features
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • ZenDesk Integration
  • 2 Concurrent Sessions

Professional – $15/technician/month (billed monthly) or $13/technician/month (billed annually) plus tax, as applicable

  • Inclusive of All Standard Features
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Two-way Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • Customer Widget
  • 4 Concurrent Sessions

Unattended Access

Standard – $10 for 25 computers (billed monthly) or $8 for 25 computers/month (billed annually) plus tax, as applicable

  • Computer Grouping
  • Group permissions
  • Deployment
  • Wake on LAN
  • Session Notes
  • File Transfer
  • Rebranding
  • Remote Power Options
  • Session Confirmation
  • Mobile Apps (iOS, Android)
  • Unlimited Technicians
  • Advanced Reports

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:

  • Salesforce
  • Bitium
  • BigCommerce
  • WordPress
  • Facebook
  • Twitter
  • Freshdesk
  • Google Analytics
  • Highrise CRM
  • Microsoft Dynamics CRM
  • JIRA
  • Drupal
  • Desk.com
  • Zapier
  • MailChimp
  • Zendesk
  • Shopify
  • Magento
  • Sugar CRM
  • Crashlytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By Quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Omnichannel data aggregation and analytics
  • Speech Analytics
  • Real-time Compliance Automation
  • Agent performance and Training
  • Customer Experience Tracking Analysis
  • Sales Effectiveness Analysis

Pricing Info

Contact Sayint for information on their basic and enterprise pricing packages. You can also sign up for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Sayint integrates with the following business systems and applications:

  • Freshdesk
  • Zendesk
  • Salesforce
  • Microsoft Dynamics 365
  • Zoho
  • Hubspot
  • Zapier
  • Pipedrive
  • Facebook messenger
  • Slack
  • WhatsApp
  • Intercom
  • Freshchat

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sayint is a Data Analytics software that derives high quality, actionable insights from data gathered and analyzed from customer conversations sourced from various communication channels.

Company Email

contact@sayint.ai

Contact No.

Company's Address

Sayint
12th Floor Manjeera Trinity Corporate JNTU - Hitech City Road
Hyderabad 500072
India

Almost as crucial as useful features and user support responsiveness are pricing plans offered by Zoho Assist and Sayint. While cost should not be the only element it’s surely a key thing to consider. You should try to find a flexible pricing package that can be adjusted to your team size and painlessly scaled up when your business grows. Make sure you don’t choose plans that include additional functionalities that you won’t find useful and always make an effort to contact with the vendor directly because big companies can often count on discounts. You should also try out a free trial or demo of every solution to spend at least some time working with it. It’s a helpful experience that doesn’t need you to spend any money and provides you with a practical overview of what it feels like to work with Zoho Assist and Sayint.

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