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Compare Zoho Assist vs Ringostat

What is better Zoho Assist or Ringostat? If you’re experiencing a tough time choosing the right Customer Support Software product for your situation, it’s a good idea to do a comparison of the available software and see which tool offers more benefits. For example, here you can assess Zoho Assist (overall score: 8.5; user rating: 98%) vs. Ringostat (overall score: 7.3; user rating: 100%) for their overall performance.

You can even see which one provides more tools that you need or which has better pricing plans for your current budget. Having a clear table to match their features will significantly boost the likelihood of obtaining the best product for your company. Take a closer look at other areas of the software such as if it’s easy to use, adaptability, scalability, and pricing plans.

Users who are pressed for time or would like to get a Customer Support Software recommendation from our team might want to examine these top choices for this year: Salesforce Service Cloud, Zendesk, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unattended access
  • Web-based technical console
  • Two-way screen sharing
  • File-transfer
  • Multi-monitor navigation
  • Reboot and Reconnect
  • Send Ctrl+Alt+Del
  • UAC compatibility
  • Clipboard sharing
  • Instant chat
  • Mac support
  • Support and operating system
  • SSL and 128-bit AES encryption
  • Customer widgets
  • Reports

Pricing Info

Zoho Assist has three plans in their offer.

Lifetime free plan

  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • Desktop App
  • UAC Compatible
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Zoho Desk Integration
  • Zoho SalesIQ Integration
  • Organization Roles
  • 1 Concurrent Session

Remote Support

Standard – $10/technician/month (billed monthly) or $8/technician/month (billed annually) plus tax, as applicable

  • Inclusive of all Free Features
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • ZenDesk Integration
  • 2 Concurrent Sessions

Professional – $15/technician/month (billed monthly) or $13/technician/month (billed annually) plus tax, as applicable

  • Inclusive of All Standard Features
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Two-way Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • Customer Widget
  • 4 Concurrent Sessions

Unattended Access

Standard – $10 for 25 computers (billed monthly) or $8 for 25 computers/month (billed annually) plus tax, as applicable

  • Computer Grouping
  • Group permissions
  • Deployment
  • Wake on LAN
  • Session Notes
  • File Transfer
  • Rebranding
  • Remote Power Options
  • Session Confirmation
  • Mobile Apps (iOS, Android)
  • Unlimited Technicians
  • Advanced Reports

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:

  • Salesforce
  • Bitium
  • BigCommerce
  • WordPress
  • Facebook
  • Twitter
  • Freshdesk
  • Google Analytics
  • Highrise CRM
  • Microsoft Dynamics CRM
  • JIRA
  • Drupal
  • Desk.com
  • Zapier
  • MailChimp
  • Zendesk
  • Shopify
  • Magento
  • Sugar CRM
  • Crashlytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call Tracing
  • Call Forwarding
  • Call Monitoring
  • Call Recording
  • Call Volume Adjustment
  • Call Storage
  • Call Reporting
  • Call Logs
  • Call Analytics
  • Caller Information Collection
  • Call-Back Ability
  • Conversion Monitoring
  • API
  • Third-Party App Syncing
  • Software Configuration
  • Analytics & Reporting

Pricing Info

Ringostat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Small Business – $50/month

  • Zero-cost 14-day trial
  • 5 connected numbers
  • Up to 250 unique visitors daily

Medium-Sized Business – $75/month

  • Zero-cost 14-day trial
  • 10 connected numbers
  • Up to 1000 unique visitors daily

Enterprise – $200/month

  • Zero-cost 14-day trial
  • 50 connected numbers
  • Up to 5500 unique visitors daily

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Audi, Oxford Medical, Kurilova & Company

Integrations

Ringostat is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Google Analytics
  • Woopra
  • Kissmetrics
  • OWOX BI

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies.

Company Email

sales@ringostat.com

Contact No.

Company's Address

25 Broadway, 10th Floor
New York, NY 1000
USA

Please note that even though both Zoho Assist and Ringostat may offer an outstanding range of features every service might be created for a different business size. If you are comparing features you should give some attention to a company size they are meant for. Some features could scale up efficiently for big enterprises but if you own a small or medium business it’s frequently more sensible to refrain paying for complex features that you might never actually use.

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