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You don’t want only a wide set of features and flexible pricing from a credible Business Intelligence Software. Almost as essential as main features is a quality customer support. You want to make sure that when you have any questions about Zoho Analytics or BIME, or you face some problems, or perhaps you’ll need to ask for a specific update or functionality beneficial to your company you can rely on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to profit from personal training or at the very least an FAQ you can use.
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