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Compare Zingtree vs Turbonomic

What is better Zingtree or Turbonomic? Different businesses need different types of Workflow Management Software. To learn which solution suits you, think about evaluating various solutions feature by feature along with their conditions and costs. Similarly, you will get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.

The results are: Zingtree (8.0) vs. Turbonomic (8.3) for all round quality and performance; Zingtree (100%) vs. Turbonomic (98%) for user satisfaction rating. Analyze their high and weaker points and find out which software is a more sensible choice for your company. An effective, simple tactic is to list the advantages and disadvantages of both services side by side and check which software is better.

At the moment, the leading solutions in our Customer Support Software category are: Freshdesk, Salesforce Service Cloud, Salesforce Essentials.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Works in any browser
  • Easy to build scripts
  • Full transcripts
  • Powerful analytics

Pricing Info

Zingtree offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Starter – $12/month

  • 40 end-user sessions
  • 12 agent credits
  • 1 author

Professional – $49/month

  • 350 end-user sessions
  • 60 agent credits
  • 5 authors
  • Run unlimited reports

Business – $99/month

  • 1000 end-user sessions
  • 150 agent credits
  • 10 authors
  • Run unlimited reports

Corporate – $299/month

  • 4000 end-user sessions
  • 500 agent credits
  • 30 authors
  • Run unlimited reports

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Philip Morris, YouMail, Red Ventures

Integrations

Zingtree integrates with the following business systems and applications:

  • Wordpress
  • Slack
  • Salesforce
  • Zendesk
  • Freshdesk
  • Zopim

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.

Company Email

Contact No.

Company's Address

Larkspur, California
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud and on premises
  • Visibility into all workloads
  • Planning
  • Manual compute action
  • Automatic placement
  • Compliance policies
  • Unlimited Workload
  • Compute fabric actions
  • Storage array actions
  • Application Actions
  • Cloud native action
  • Network-aware placement
  • SLA adherence
  • Self-service and workflows
  • Automatic scaling

Pricing Info

Turbonomic offers three quote-based enterprise pricing editions. Give the details a look, and select the best plan for your business:

Essentials Edition

  • Up to 750 workload limit
  • Cloud and on premises
  • Visibility into all workloads
  • Planning
  • Manual compute action
  • Automatic placement
  • Compliance policies

Advanced Edition

  • Everything in Essentials edition plus,
  • Unlimited Workload
  • Compute fabric actions
  • Storage array actions
  • Application Actions
  • Self-service and workflow

Premier Edition

  • Everything in the Advanced edition plus
  • Automatic scaling
  • Cloud native action
  • Network-aware placement
  • SLA adherence

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Quest diagnistics, Meritian Health, Merck

Integrations

Turbonomic integrates with the following business systems and applications:

  • IBM WebSphere
  • Amazon Web Services
  • Mesosphere
  • Microsoft Azure
  • Cloudfoundry
  • Oracle database
  • Docker
  • SQL

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Turbonomic is a hybrid cloud management software designed to effectively assign workloads to assure application performance.

Company Email

Contact No.

Company's Address

500 Boylston St, 7th Floor
Boston, MA 02116
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

Every time you choose a product that you believe will be an actual asset for your company you shouldn’t just focus on what experts have to say about it. Quite frequently personal experience with the solution may change, depending on your own goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each app to give you an immediate overview of how actual users of Zingtree and Turbonomic evaluate their experience with the service. Our system is based on detailed analysis of product mentions on other websites, social media and blogs, so you will get a comprehensive and credible landscape of what other users think about each service. In this case Zingtree got a total satisfaction rating at 100% while for Turbonomic 98% of people express they had an enjoyable experience with it.

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