ZEPIC
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified CX Platform
- Customer 360
- Audience Segmentation
- Team Inbox
- Customer Journeys
- Omnichannel by Default
- Reporting and Analytics
- Zenie AI
Pricing Info
Pricing Info
ZEPIC offers SMB and enterprise pricing details for various business scales. Users can visit the ZEPIC website and check more about pricing plans.
Starter – Free
- 1000 contacts
- 100 ZEPIC credits
- 200 emails per month
- Zenie AI
Growth – $99/month, billed annually ($119/month, billed monthly)
- 5000 contacts
- 6500 ZEPIC credits
- Unlimited emails
- WhatsApp numbers
- Zenie AI
Pro – $153/month, billed annually ($183/month, billed monthly)
- Everything in Pro +
- 5000 contacts
- 9900 ZEPIC credits
Integrations
Integrations
ZEPIC can seamlessly integrate with various third-party platforms, such as:
- Shopify
- Woocommerce
- Magento
- Zoho CRM
- Hubspot
- Pipedrive
- Freshsales
- Active Campaign
- Zendesk
- Intercom
- Freshdesk
- Kustomer
- Gorgias
- Chargebee
- Yotpo
- Stamped
- Judgeme
- Loyalty Lion
- Lightspeed
- Square
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
scripbox, vodafone, goalify Nutrition
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ZEPIC is a platform for omnichannel customer experience that makes it possible to interact with customers in real time and with extreme personalization.
Company Email
hello@zepic.com
Contact No.
Company's Address
ZEPIC, Inc.
16192 Coastal Hwy. Lewes, Delaware 19958
USA
ZEPIC Comparisons
Popular ZEPIC Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
No CRM Software will be perfect enough to cater to all the needs of a specific team. Though core features of ZEPIC and Deskero are obviously a priority you should also thoroughly analyze the integrations offered by a given app. In many cases you will already be using various kinds of B2B software in your company and it’s much more beneficial to go with software that integrate well with each other. If you do that you can be certain of a smooth exchange of data between your teams and software used, which can considerably reduce time devoted to migrating between one app and the next.
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