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Compare ZEF vs Client Heartbeat

What is better ZEF or Client Heartbeat? When comparing ZEF and Client Heartbeat, it is possible to see which Survey Software product is the better choice. This guarantees that your company can get the most productive and useful program. You can check the details, including available tools, pricing, plans offered by each vendor, offer conditions, and many more

We also let you check their all round scores to know which one seems to be more suitable. ZEF has 8.0 points for overall quality and 100% rating for user satisfaction; while Client Heartbeat has 8.6 points for overall quality and 84% for user satisfaction. Likewise, you can also assess which software company is more credible by sending an email request to both and check which vendor replies without delays.

Right now, the leading services in our Survey Software category are: SurveyMonkey, Qualtrics Research Core, SurveyGizmo.

ZEF

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ready-to-Use Templates
  • Popular Question Types
  • Customizable Design
  • Question Groups
  • Translations
  • Optimized For Mobile
  • Style Extractor
  • CSS Editor
  • Image Gallery
  • Drag and Drop Email Builder
  • Scored Outcomes

Pricing Info

ZEF offers the following basic and enterprise pricing packages:

Free

  • 10 Contacts
  • 100 Responses per month
  • 50 Sent Emails per month
  • Unlimited Users
  • Unlimited Surveys
  • Raw Data Export
  • Interactive Reporting
  • Online Resources

Basic – €29/month or €26/month (Annual Billing)

  • All Free Features
  • 100 Contacts
  • 1000 Responses/month
  • 1000 Sent Emails/month
  • All Formats Export
  • Email Support

Pro – €299/month or €269/month (Annual Billing)

  • All Basic Features
  • 2500 Contacts
  • 10000 Responses/month
  • 5000 Sent Emails/month
  • Live Reporting
  • Chat Support

Enterprise – €599/month or €539/month (Annual Billing)

  • All Pro Features
  • 10000 Contacts
  • 50000 Responses/month
  • 20000 Sent Emails/month
  • Dedicated CS Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Terveystalo, Fiskars, HARIBO

Integrations

ZEF doesn’t have integrations at the moment. They have an open API.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Online survey and data collection solution designed to simplify the creation and distribution of professional surveys and help businesses and organizations collect, organize, and analyze insight-rich data.

Company Email

sales@zef.fi

Contact No.

Company's Address

ZEF
Metsänneidonkuja 10
02130 Espoo
Finland

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 84%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Surveys
  • Periodic Surveys
  • Recommended Questions
  • Quick Filter
  • At Risk Customer Alerts
  • Company and Customer Trends
  • Company Reports
  • Industry Benchmarks
  • Testimonials
  • CRM Integration
  • Automatic Followups
  • Social Sharing
  • Automatic Reminders

Pricing Info

Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:

Basic – $29/month

  • Unlimited Surveys
  • 1 User
  • 50 Contacts
  • Company Branding

Gold – $59/month

  • All Basic features
  • 5 Users
  • 500 Contacts
  • CRM syncing/API access

Platinum – $89/month

  • All Gold features
  • 10 Users
  • 1000 Contacts
  • 3 Sub Accounts
  • Concierge Support

Enterprise – $449/month

  • All Platinum features
  • 50 + Users
  • 10,000 + Contacts
  • 10 Sub Accounts

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

JBS Bookkeeping, Effective IT, Dorks Delivered

Integrations

Client Heartbeat integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • Autotask
  • Seamless Docs
  • ConnectWise

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Client Heartbeat is a customer survey tool that monitors customer satisfaction to intelligently identify how happy or unhappy your customers are.

Company Email

support@clientheartbeat.com

Contact No.

Company's Address

Brisbane, Australia

Qualtrics Research Core

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Compensation Management
  • Data Management
  • Statistical Analysis
  • Multi-Channel Survey Management
  • Stats, Text, and Driver IQ
  • Segmentation and Targeting
  • Competitive Benchmarking
  • Naming and Concept Testing
  • User Experience Monitoring
  • Concept Testing
  • Advertising and Message Testing
  • Shopper Research
  • Perception and Awareness Research

Pricing Info

Qualtrics does not provide their pricing details publicly. However, they mentioned that they offer free accounts; the details of which are provided here. If you are interested in finding out about their payment plans, please give their representatives a call.

Free Account

Ideal for small companies who have yet to allot a budget for advanced market research platforms, this plan is inclusive of:

  • 100 Responses
  • 10 Outgoing Emails
  • 8 Question Types
  • One Active Survey
  • Unlimited Questions
  • Summary Reports & Filtering
  • Survey Logic & Randomization
  • Online Reporting
  • No Expiration Date

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Sony, Microsoft

Integrations

Qualtrics Research Core offers the following built-in integrations:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool that lets you drive better business decisions to grow your company with the best-in-class market research platform.

Company Email

Contact No.

Company's Address

333 W River Park Dr., Provo, Utah

Both ZEF and Client Heartbeat were reviewed by a team of independent B2B experts who prepared a thorough analysis of all core elements of each service. Their final score was calculated by means of unique SmartScore system which provides an individual partial score to every element including: main features, customer support, mobile support, security, customer satisfaction and reviews in other media. We know useful features are not the only aspect essential to a company so we do our best to pay attention to all sides of a product prior to calculating its final score.

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