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Compare Zdoo vs xSellco Helpdesk

What is better Zdoo or xSellco Helpdesk? It’s easy to our scoring system to help you get a general idea which CRM Software product is more suitable for your company. For overall product quality, Zdoo attained 8.0 points, while xSellco Helpdesk received 8.8 points. Meanwhile, for user satisfaction, Zdoo scored 100%, while xSellco Helpdesk scored 100%.

Details about their characteristics, tools, supported platforms, customer support, and more are provided below to help you get a more versatile assessment. Don’t forget to choose only the features that you need so as not to waste money for tools that are unnecessary.

We realize that not all companies have the time to try out a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the CRM Software category are: Freshsales, HubSpot CRM, Salesforce CRM.

Zdoo

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19.90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Product attributes customization
  • Sales automation
  • Aftersales service management
  • Inventory management
  • Administration and HR Management
  • Open OA system and CRM system
  • Open Billing system and Chat system
  • Multi-language system
  • Invoice management system
  • Custom internal business process
  • Sale force automation
  • Performance management
  • LDAP integration
  • Technical support

Pricing Info

Zdoo offers the following basic and enterprise pricing options for the Self-Hosting packages:

Up to 10 Users – $19.90 Flat Fee One-Time Payment

11 to 200 Users – $39.90/user One-Time Payment

Unlimited Users – $11,900 One-Time Payment

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Haier, Vanke, Skyworth, China Mobile

Integrations

Zdoo integrates with the following business systems and applications:

  • ZenTao
  • Xuanxuan

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise-grade open-source collaboration platform built specifically for small and medium-sized businesses. It comes with a plethora of features including CRM, office automation, project management, to-do lists/task management, cash management, team communication, and third-party integrations.

Company Email

Renee@easysoft.ltd

Contact No.

Company's Address

Nature Easy Soft Network Technology Co,LTD
Qingdao
China

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integration to all the biggest marketplaces
  • Integration to all leading shopping carts and ecommerce web platforms
  • Integration of Facebook and Twitter profiles to your team inbox
  • Contact Us widget for live chat
  • Centralized dashboard for all customers
  • Full order details
  • Tracking shipping status
  • Customizable message templates
  • Smart tags
  • Auto responder
  • Automated language translation
  • Listings
  • Mobile app
  • Ticket queries
  • Internal notes
  • External messages
  • Unlimited number of users
  • Folders
  • Labels
  • Rules
  • Inbox filters
  • Prioritized inbox
  • Collision detection
  • User permissions
  • Security
  • Ticket heatmap
  • Ticket volume reports
  • Response time reports
  • Team performance reports

Pricing Info

xSellco Helpdesk offers four payment plans as well as a free 14-day trial.

Starter Plan – $88/month or $79/month (billed annually)

  • 500 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Small Plan – $254/month or $229/month (billed annually)

  • 2000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited dynamic tags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Medium Plan – $443/month or $399/month (billed annually)

  • 4000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Large Plan – $777/month or $699/month (billed annually)

  • 8000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shark, Suzuki, Lighting Supply Group, MicksGarage

Integrations

xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:

  • Amazon
  • eBay
  • Shopify
  • WooCommerce
  • BigCommerce
  • Magento
  • Prestashop
  • Bonanza
  • Sears
  • Tesco
  • Allegro
  • Facebook
  • Twitter
  • Fnac
  • Mirakl
  • Walmart
  • Newegg
  • Priceminister
  • CDiscount
  • Linnworks
  • Channeladvisor
  • Brightpearl
  • Skubana
  • Veeqo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.

Company Email

support@xsellco.com

Contact No.

Company's Address

280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA

Both Zdoo and xSellco Helpdesk were reviewed by a panel of independent B2B experts who conducted a thorough analysis of all key elements of each software. Their final score was calculated by means of unique SmartScore algorithm which provides an individual partial score to every element such as: main functionalities, customer support, mobile support, security, client satisfaction and market presence. We know useful features are not the only factor essential to a business so we make sure we pay attention to all sides of a service prior to coming up with its final score.

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