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Compare Yusp vs Antlere

What is better Yusp or Antlere? Getting the perfect Customer Experience Management Software product is all about assessing various solutions and determining the top program for your specific needs. Our proprietary system gives you a fast look at the general rating of Yusp and Antlere. For overall quality and performance, Yusp scored 6.9, while Antlere scored 8.0. On the other hand, for user satisfaction, Yusp earned 93%, while Antlere earned 100%.

Below you can also verify their characteristics, terms, plans, etc. to find out which program will be more appropriate for your needs. One critical element to evaluate is if the software allows you to enable and disable limitations on various types of users to protect any sensitive corporate data.

We know that not all businesses have the time to examine a wide range of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Yotpo, Qualtrics CX, Zendesk.

Yusp

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Product Recommendations
  • On-Site Personalization
  • Search Personalization
  • Tailored Mobile Marketing
  • Email Marketing Personalization
  • In-Store Personalization
  • Personalized Coupons
  • Shopping Cart Abandonment Email
  • Online Ad Retargeting Personalization
  • Next Product to Buy for Banks
  • TMT Video Service Personalization

Pricing Info

Yusp offers enterprise pricing by request through phone or email.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Dailymotion, Century Link, Gittigidiyor

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An engagement personalization engine that assists businesses in driving revenue through tailored customer experiences.

Company Email

info@yusp.com

Contact No.

Company's Address

Gravity Research & Development Ltd.
40 Villányi Street
1113 Budapest
Hungary

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey Management
  • Custom Surveys
  • Multiple Survey Channels
  • Segmented Campaigns
  • Custom Logo
  • Custom Intro
  • Inline Editing
  • Text Analytics
  • Sentiment Analysis
  • Trends and Tagging
  • Mentions
  • Survey Stats
  • Loyalty Meter
  • NPS Over Time

Pricing Info

Antlere offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $49/month or $39/month (Annual Billing)

  • Email and Web
  • 500 Responses
  • Unlimited Surveys
  • 2 Campaigns
  • Conversations
  • 50 Discounted Credits
  • 25 Antlere Impact Credits
  • 5 Analysis By Tag
  • Customization & Branding (Logo Only)
  • Campaign Dashboard
  • Top Level Analysis
  • Analysis by CSV properties

Basic – $99/month or $79/month (Annual Billing)

  • All Basic Features
  • Email, Web, Kiosk, and Link
  • 1,250 Responses
  • 5 Campaigns
  • 125 Discount Credits
  • 75 Antlere Impact Credits
  • 10 Analysis By Tag
  • Auto Tag Recommendations
  • Customization & Branding (Logo and Intro)
  • Survey Scheduling

Advanced – $149/month or $119/month (Annual Billing)

  • All Intermediate Features
  • Email, Web, Kiosk, Link and SMS
  • 2,500 Responses
  • 10 Campaigns
  • 250 Discount Credits
  • 125 Antlere Impact Credits
  • 15 Analysis By Tag

Enterprise – By quote

  • All Features
  • Email, Web, Kiosk, Share, SMS, Voice, IVR
  • Unlimited Responses
  • Unlimited Surveys
  • Unlimited Campaigns
  • Unlimited Conversations
  • Unlimited Discount Credits
  • Unlimited Antlere Impact Credits
  • Unlimited Analysis By Tag
  • Unlimited Auto Tag Recommendations
  • Full Customization & Branding
  • Custom Questions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Working Woman, Sapphire, ChenOne

Integrations

Antlere has a team of dedicated software engineers who are trained to integrate the software with any other system or application.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Antlere is a customer feedback, loyalty, and analysis tool designed to help retails stores harness the power of customer feedback, identify salable products and services, and more.

Company Email

sales@antlere.com

Contact No.

Company's Address

150 Aldersgate Street
London
United Kingdom

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

Name
Comparision

It may not always be enough to just compare Yusp and Antlere with one another. While reliable features, pricing plans and customer comments are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by every solution. In many cases a less popular solution may turn out to be a good choice that was a winner of many B2B awards such as our Great User Experience Award which shows that regardless of lesser market popularity it’s a worthy rival to the apps that rule the market.

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