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Compare Ytel vs Bluenose

What is better Ytel or Bluenose? Different companies require different types of Customer Support Software. To find out which service meets your needs, think about evaluating various alternatives feature by feature an taking into consideration their terms and pricing. Similarly, you can get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.

The results are: Ytel (8.7) vs. Bluenose (6.7) for total quality and performance; Ytel (95%) vs. Bluenose (96%) for user satisfaction rating. Examine their high and weaker points and find out which software is a better choice for your company. One simple but effective tactic is to list the advantages and disadvantages of both solutions next to each other and find out which software is better.

People who are pressed for time or could use a Customer Support Software recommendation from our team may want to take a look at these top choices for the current year: Salesforce Service Cloud, Freshdesk, Zendesk.

Ytel

vs

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Outbound Campaign Builder

  • Phone Calls
  • Direct to Voicemail
  • Messaging

Intelligent Routing

  • Lead Decisioning
  • Call Tracking
  • Live Transfers

Inbound Lead Conversion

  • Live Conversation Management
  • Lead Nurturing
  • Campaign Reporting

API Capability

  • Voice Programming
  • Message Programming

Pricing Info

Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lead Strata Marketing, Drips.com, MediaMix365

Integrations

Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Zapier
  • HubSpot
  • Zendesk
  • InfusionSoft
  • Velocify
  • Base CRM
  • Salesforce Marketing Cloud
  • SugarCRM
  • National Data Systems
  • onsite
  • LeadMailbox
  • insellerate
  • Base

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A contact center software that seamlessly integrates with more than 100 marketing solutions to further enhance marketing operations. Ytel provides businesses with different communication modules to reach their customers. These modes of communication include SMS, voice calls, email, and direct mail, which Ytel manages on a single platform. When it comes to email delivery, Ytel has a high success rate–minimal bouncing emails; it is also created with user security in mind, which adds to your clients’ peace of mind.

Company Email

sales@ytel.com

Contact No.

Company's Address

27422 Portola Parkway, Suite 100
Foothill Ranch, CA 92610
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.7

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360 Degree View
  • Early Warning System
  • Playbooks
  • Operational Reporting
  • End User Campaigns
  • Lifecycle Marketing
  • Salesforce Integration
  • Security

Pricing Info

Pricing available by quote only. Contact Bluenose directly for more pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Extole, BlueJean, Appcelerator, LiveRamp

Integrations

Bluenose supports integrations with the following business systems and applications:

  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.

Company Email

info@bluenose.com

Contact No.

Company's Address

Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905

The products analyzed on this page are only a small part of our complete Customer Support Software category and you should remember that there could be more desirable services out there. If you want to ensure you make the best possible choice for your company we definitely encourage you to compare more apps first. You may also want to study our top 10 Customer Support Software ranking to see which solutions are in the current year the highest-ranking ones and dominate the market.

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