Compare Yoummday vs. xSellco Helpdesk

Today’s corporations need the most effective Customer Support Software product to stay competitive. On this page we help you with buying the right service, by allowing you to compare Yoummday and xSellco Helpdesk down to the very details of their individual offers. You may as well make use of our total scoring values, which rate the software general quality and performance. Yoummday got a 8.0 score, while xSellco Helpdesk has a score of 8.8. Likewise, you can compare their general user satisfaction rating: N/A% (Yoummday) against 100% (xSellco Helpdesk). Don’t forget to select the solution that best answers your most crucial priorities, not the application with the higher number of features. If you would like to quickly find the best Customer Support Software according to our experts we recommend you examine one of these solutions: Zendesk, Freshdesk, Samanage.
Product

Yoummday

VS

xSellco Helpdesk

VS

Yoummday screenshot xSellco Helpdesk screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

8.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

100% ?

Pricing

Pricing

by quote

$79

Price Scheme

Price Scheme

Quote-based Monthly payment | Annual Subscription
Complete Review

Complete Review

General Description

General Description

Yoummday is world’s first online marketplace of professionals for virtual contact support.
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Easy Links
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Popular Clients

Popular Clients

Shark, Suzuki, Lighting Supply Group, MicksGarage
Pricing Details

Pricing Details

Learn more about Yoummday pricing Learn more about xSellco Helpdesk pricing
Available Support

Available Support

Phone Live Support
Phone
Ticket Training
Supported Integrations

Supported Integrations

No information available.

xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:

  • Amazon
  • eBay
  • Shopify
  • WooCommerce
  • BigCommerce
  • Magento
  • Prestashop
  • Bonanza
  • Sears
  • Tesco
  • Allegro
  • Facebook
  • Twitter
  • Fnac
  • Mirakl
  • Walmart
  • Newegg
  • Priceminister
  • CDiscount
  • Linnworks
  • Channeladvisor
  • Brightpearl
  • Skubana
  • Veeqo
Vendor's Address

Vendor's Address

Belgradstrasse 68
80804 München
Germany
280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA
Languages Supported

Languages Supported

English, Germany English
Available Plans

Available Plans

Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.

xSellco Helpdesk offers four payment plans as well as a free 14-day trial.

Starter Plan – $88/month or $79/month (billed annually)

  • 500 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Small Plan – $254/month or $229/month (billed annually)

  • 2000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited dynamic tags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Medium Plan – $443/month or $399/month (billed annually)

  • 4000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Large Plan – $777/month or $699/month (billed annually)

  • 8000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
List of Features

List of Features

Yoummday FEATURES

  • Telesales
  • Market Research
  • Customer Surveys
  • Customer Support
  • Order Hotlines
  • Secretary & Reception
  • Simultaneous Interpreter
  • Email Support
  • Web Chat Support
  • Social Media Support

xSellco Helpdesk FEATURES

  • Integration to all the biggest marketplaces
  • Integration to all leading shopping carts and ecommerce web platforms
  • Integration of Facebook and Twitter profiles to your team inbox
  • Contact Us widget for live chat
  • Centralized dashboard for all customers
  • Full order details
  • Tracking shipping status
  • Customizable message templates
  • Smart tags
  • Auto responder
  • Automated language translation
  • Listings
  • Mobile app
  • Ticket queries
  • Internal notes
  • External messages
  • Unlimited number of users
  • Folders
  • Labels
  • Rules
  • Inbox filters
  • Prioritized inbox
  • Collision detection
  • User permissions
  • Security
  • Ticket heatmap
  • Ticket volume reports
  • Response time reports
  • Team performance reports
Contact No.

Contact No.

+49-89-230-23600 +1 917-688-2333
Email Address

Email Address

info@yoummday.com support@xsellco.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be enough to just compare Yoummday and xSellco Helpdesk against each other. While specific functionalities, pricing plans and customer experience are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards claimed by every product. Frequently a less popular software may turn out to be an excellent choice that was a winner of many SaaS awards such as our Experts’ Choice Award which proves that despite lesser market presence it’s a significant rival to the solutions that rule the market.