Compare Yotpo vs. 1CRM

Yotpo offers seamless integration with 26 eCommerce platforms including Shopify, Magento and BigCommerce. It provides integration with all leading help desk software apps like Zendesk, desk.com and Freshdesk.
Yotpo is an official business partner of Google and Facebook.

1CRM and iOS, Android and Outlook: 1CRM includes two-way sync via CardDAV/CalDAV standards to provide excellent data sync for Contacts, Calls, Meetings and Tasks / Reminders.

On Android or iOS phone or tablets you can use your built-in apps for Contacts, Calendar and Reminders / Tasks to view, update, delete or add new items in your 1CRM system, whether or not you are connected to the Internet. Any changes you make on your phone or tablet will sync to 1CRM the next time you are online.

1CRM and Dropbox: 1CRM includes integration with the Dropbox online storage system. When composing an email, you can easily attach documents from Dropbox to your email. Backups of your entire 1CRM system, both software and data, can be automatically saved on a regular schedule to Dropbox. And if needed, those Dropbox backups may be used to restore your 1CRM system onto their original server, or another server.

1CRM and Skype: Have you been looking for a CRM with Skype integration? You’re in luck because 1CRM includes Skype integration. Click on any phone number to place a SkypeOut call, with automatic logging of the call (and any notes you may care to make) to the customer history in the CRM.

1CRM and Magento: With this extension to 1CRM, you can connect your 1CRM system to this advanced eCommerce platform and use all the advantages of both systems. This integrated solution allows the management and maintenance of the data in both systems to be simplified.

Two-way 1CRM and Quickbooks sync: This integration continually synchronizes Accounts, Product Catalogs, Invoices, Received Payments and AR balances, Quotes, currencies and taxes between 1CRM and the QuickBooks Accounting system from Intuit Inc.

Yotpo FEATURES

• Commenting
• Community Q&A
• Coupons
• Dedicated support
• Look and feel customization
• Mail after purchase
• Plug & Play
• Powerful analytics
• Powerful moderation tools
• Supports more than 15 eCommerce platforms
• Supports more than 25 languages
• Tools to turn your reviews into SEO gold
• Turn one-time shoppers into return customers
• Yotpo is completely social

1CRM FEATURES

• Advanced reporting
• Built-in self-service portal for collaboration
• Comprehensive Quickbooks integration
• Customizable workflow automation
• Extensive customization features
• Full order management: product catalog, invoices, quotes
• HR, expense reports, employee timesheets
• Inbound/outbound HTML email
• IP telephony integration (Skype etc..)
• Marketing automation
• Mobile support (Android, iPhone/iPad, Blackberry)
• MS Word mail merge
• Vendor offers a free edition
• PDF form designer
• Portal includes integrated eCommerce store
• Project and resource management
• Salesforce automation and forecast tracker
• Service contracts and case management
• Syncs with Google applications

Yotpo offers several different plans including a free plan.

Free plan: free forever

• Product & Site Reviews
• Smart Review Reminders
• Import Existing Reviews
• Manual Review Requests
• Star Ratings
• Reviews Badge
• Reviews Tab
• SEO page
• Reviews Carousel
• Commenting on Reviews
• Coupons
• Email Upselling
• Social Sharing
• Manual & Automatic Social Push
• Rich Snippets (for supported platforms)
• Dashboard
• Moderation

Powerhouse: by quote

• All Free plan features
• HTML Editor
• Custom Review Forms
• Invoice-Based Review Request
• Widget CSS Editor
• Community Q&A
• Facebook Reviews Tab
• HubSpot Integration
• Yotpo Ads for Facebook
• Google Product Listing Ads
• Inline SEO
• Help Desk Moderation
• Promoted Products
• Product Blacklist
• Grouping Products
• Live Moderation – 3 seats
• Dedicated Client Success Manager

Visual Marketing: by quote – add-on to Powerhouse

• Social Curation from Instagram
• User-Generated Photos
• Visual UGC Gallery
• Photos Carousel
• Shoppable Instagram
• Yotpo Ads for Instagram
• Social Push with Customer Photos
• Pinterest Push

There is also a custom Enterprise plan that can be tailored specifically to your company’s needs.

Pricing for on-premise software:

• Startup: Free
• Startup+: $10/user/month (billed annually) / $12 month-to-month
• Professional: $18/user/month (billed annually) / $22 month-to-month
• Enterprise: $23/user/month (billed annually) / $27 month-to-month

Pricing for cloud service:

• Startup: $8/user/month (billed annually) / $10 month-to-month
• Startup+: $17/user/month (billed annually) / $20 month-to-month
• Professional: $25/user/month (billed annually) / $30 month-to-month
• Enterprise: $31/user/month (billed annually) / $36 month-to-month