Compare Yonyx vs IdeaScale

Intern – $6/user/month

• Authoring Tools except Clone Guides
• Unlimited Internal Incidents
• Responsive view for Agent traversal
• Mobile compatible (for field agents)
• Yonyx Landing Page – Browse Guides
• Embed Yonyx Landing Page in CRM
• Guide, User, Author Activity Reports
• 2 Lines of Businesses
• 1 Catalog Per Line Of Business
• User and Guide Administration
• Email Support

Junior – $11/user/month

• All Intern features
• Co-Branding of guides – fonts/colors/size/logos
• Email Customer Compliments and Escalations to Author
• Cumulative Tranversal Analytics
• 2 Lines of Businesses
• 4 Catalogs Per Line of Business
• Email and Phone Support

Professional – $17/user/month

• All Junior features
• Clone GuidesFull text search across all published guides
• Generate Yonyx OneClickTM Transcript for CRM integration
• Create ticket in CRM from Yonyx Guides
• Incident Details – including csv export
• 2 Lines of Businesses
• 8 Catalogs per Line of Business
• Javascript APIs
• REST APIs
• Email and Phone Support
• Account Management

Executive – $22/user/month

• All Professional features
• Single-Sign-On (SSO) Integration
• Unlimited Lines of Businesses
• Unlimited Catalogs per Line of Business
• URL Branding

Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.

Free

All the basic tools to jumpstart your tinkering process. Features include:

• 5 Campaigns
• Logo Upload
• Profanity Filter
• Mobile Optimized
• Web Support

SMB – $2,500/year

Ideal for businesses with 500 employees or less.

• 15 Campaigns
• 10 Custom Fields
• Social Integration
• Public or Private Community
• Read API Access

Enterprise & Special Plans – Contact for Pricing details

Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.

Both plans come with the following features:

• Unlimited Campaigns
• 20 Custom Fields
• Dedicated Support & Training
• Idea Refinement & Evaluation
• Full API Access