Compare RAPIDSPIKE vs. YesInsights

If you’re having a tough time selecting the best Customer Experience Management Software product for your situation, it’s a good idea to compare and contrast the available software and discover which solution offers more benefits. For instance, here you can examine YesInsights (overall score: 7.3; user rating: 100%) vs. RAPIDSPIKE (overall score: 7.0; user rating: 92%) for their overall performance. You can even see which one provides more features that you need or which has more flexible pricing plans for your current budget. Working with a clear table to compare their features will significantly improve the possibility of obtaining the right product for your company. Pay attention to other areas of the software like ease-of-use, flexibility, scalability, and pricing options. We realize that not all companies have enough time to try out a large number of various products, so we created a list of suggestions that you may find useful. Our top choices for the Survey Software category are: SurveyMonkey, QuestionPro, SurveyGizmo.
Software

RAPIDSPIKE

VS

YesInsights

VS

RAPIDSPIKE screenshot YesInsights screenshot
Pricing Page

Total Score

Our Score

7.0 ?

Our Score

7.3 ?

Customer Experience

Customer Experience

Customer Experience

92% ?

Customer Experience

100% ?

Pricing

Pricing

£18.95

$20

Price Scheme

Price Scheme

Free | Monthly payment | Quote-based Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

Advanced website monitoring platform for real-world performance data of critical websites and application processes.
A tool to create one-click or NPS surveys that collect and analyze insights from customers.
Quick Links
Available Integrations

Available Integrations

RAPIDSPIKE offers the following connectivity options:

  • RESTful JSON API (only for enterprise package)
  • Slack
  • Google Analytics
  • Webhooks
  • PagerDuty

YesInsights integrates with the following business systems and applications:

  • SendGrib
  • MailChimp
  • AWeber
  • Mad Mimi
  • Customer.io
  • Benchmark
  • GetResponse
  • Drip
  • Mailjet
  • Intercom
  • Vero
  • Klaviyo
  • Campaign Monitor
  • Autopilot
  • Yesware
  • Infusionsoft
  • ExactTarget
  • Outreach
  • HubSpot
  • Constant Contact
  • Mixpanel
  • Knowtify
  • ConvertKit
  • Emma
  • Ontraport
  • Kajabi
  • Gmail
  • Yahoo Mail
  • Apple Mail
  • Medium
  • Quora
  • Tumbler
  • Wordpress
Contact Email

Contact Email

info@rapidspike.com wilson@yesinsights.com
Pricing Page

Pricing Page

Learn more about RAPIDSPIKE pricing Learn more about YesInsights pricing
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Contact Address

Contact Address

The Round Foundry Media Centre, Foundry St
Leeds
United Kingdom
Pricing Info

Pricing Info

RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:

Basic: Free

  • Unlimited alerts
  • Uptime monitors
  • Fixed Global monitoring network
  • Detailed reporting
  • 5-60 minutes checks

Professional: £18.95 +VAT/month

  • Basic features plus
  • Advanced monitors and alerts
  • Global monitoring
  • Up to 3 user accounts
  • 150 uptime monitors
  • 1-60 minute uptime checks
  • TV mode
  • Public status pages

Enterprise: Starting from £82.95 +VAT/month

  • Professional features plus
  • Performance monitors
  • Advanced alerts
  • On-demand global monitoring
  • 500 uptime monitors
  • Unlimited user accounts
  • Managed site analysis
  • Technical account manager
  • API access
  • Phone support

Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.

Personal

  • $20/month
  • 1,000 responses/month
  • 5 surveys
  • YesInsights branding
  • NPS surveys
  • Website Widget

Startup

  • $79/month
  • 5,000 responses/month
  • 10 surveys
  • No branding
  • NPS surveys
  • Website Widget

Growth

  • $149/month
  • 25,000 responses/month
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget

Enterprise – by quote

  • Contact vendor for a quote
  • Unlimited responses
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget
Contact No.

Contact No.

Languages

Languages

USA, UK, Canada, International USA, UK, Canada, International
Features

Features

RAPIDSPIKE FEATURES

  • Notifications
  • Multi-user accounts
  • Live, Multi-device dashboards
  • Public status pages
  • Global server network
  • Crisis escalation
  • Scenic backgrounds during downtime
  • Configurable data period
  • Critical process monitoring
  • Browser-based simulation
  • Performance thresholds
  • IP Addresses Geo-mapping
  • Error detection
  • Benchmarking
  • Key process visualization
  • Waterfall view of resources
  • Live data
  • Per-page traffic analysis
  • Website scanner
  • SSL Cipher monitor
  • Internal app messaging
  • Google safe browsing monitor
  • Alexa monitor
  • SEO statistics
  • Graphical reports
  • League tables
  • Raw data
  • Monthly summary

YesInsights FEATURES

  • Survey Management
  • Feedback Management
  • Dashboard
  • Analytics
  • Automatic user tracking
  • Customizable landing page
  • Code-free survey question creator
Customer Support

Customer Support

Training
Live Support
Training
Prominent Clients

Prominent Clients

Samsung, NETFLIX, Fujitsu Piktochart, Design Pickle, TechInAsia
Devices Supported

Devices Supported

Windows
Linux
Mac
Web-based
Windows
Mac
Web-based
Product Comparisons

Product Comparisons

Compare with Podium
Compare with YesInsights
Compare with Lumavate
Compare with iZooto
Compare with Smaply
Compare with Feedb
Compare with Review Camp
Compare with Antlere
Compare with CXQuest
Compare with Feedback Lite
Compare with SessionCam
Compare with EPIC
Compare with Appcues
Compare with iCRM
Compare with Contactually
Compare with WalkMe
Compare with Whatfix
Compare with Conversocial
Compare with AskNicely
Compare with Amity
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

Every time you test various Customer Experience Management Software products you shouldn’t only study their list of features and offered pricing plans. Pay attention to the fact that the solution should be matching your standards and company so the more flexible their offer the better. Learn what platforms are supported by YesInsights and RAPIDSPIKE and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, as this might be a critical factor for many firms.