Compare YesInsights vs. Lithium

There are many Customer Experience Management Software products in the market right now. The simplest way to find out which app fits your needs best is to examine them side by side. For example, here you can assess YesInsights and Lithium for their overall score (7.3 vs. 8.8, respectively) or their user satisfaction rating (100% vs. 98%, respectively). You can even examine their capabilities and pricing conditions as well as other useful information below. When matching products make sure to check their similar advantages and mark their differences to get a clearer picture of both deals. Likewise, remember to evaluate secondary features like security, backup, intuitiveness, and helpdesk support. In case you you have to quickly find the best Survey Software according to our review team we advise you examine these solutions: SurveyGizmo, SurveyMonkey, QuestionPro.





YesInsights screenshot Lithium screenshot
Pricing Page

Total Score

Our Score

7.3 ?

Our Score

8.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

98% ?




By quote

Pricing Type

Pricing Type

Monthly payment | Quote-based Quote-based
Full Review

Full Review

General Description

General Description

A tool to create one-click or NPS surveys that collect and analyze insights from customers.
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Useful Links
Company's Address

Company's Address

225 Bush St., 15th Floor
San Francisco, CA 94104
Cost Details

Cost Details

Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.


  • $20/month
  • 1,000 responses/month
  • 5 surveys
  • YesInsights branding
  • NPS surveys
  • Website Widget


  • $79/month
  • 5,000 responses/month
  • 10 surveys
  • No branding
  • NPS surveys
  • Website Widget


  • $149/month
  • 25,000 responses/month
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget

Enterprise – by quote

  • Contact vendor for a quote
  • Unlimited responses
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget

Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.


Online Communities – Transform your website into a social destination.

  • Lithium Social Intelligence
  • Premium Gamification
  • Value Analytics and Benchmarking
  • Mobile/Responsive
  • Social Contests
  • Bulk Data API

Social Media Management

Social Publishing – Publish social content to drive deeper engagement in half the time.

  • Global Content Calendar
  • Campaign Planning
  • Content & Posting recommendations
  • Roles, workflows & approvals
  • Social Marketing Analytics
  • Reporting APIs

Social Response – Manage social customer service at scale while improving quality.

  • Response Analytics
  • Mobile Application
  • Enterprise Level Workflows
  • Support for Facebook Messenger
  • Support for Twitter Customer Feedback
  • CRM and Reporting APIs


  • All features, plus
  • Tribal Knowledge Base
  • Crowdsourced Ideas
  • Experts
  • CRM Integrations
  • Shared Dashboard
  • Monitor Wall
Available Support

Available Support

Live Support
Ticket Training
Devices Supported

Devices Supported

Vendor Email

Vendor Email
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Languages Supported

Languages Supported

English English
Prominent Clients

Prominent Clients

Piktochart, Design Pickle, TechInAsia Sony, Skype, Barclaycard, Symantec
Phone No.

Phone No.

Available Integrations

Available Integrations

YesInsights integrates with the following business systems and applications:

  • SendGrib
  • MailChimp
  • AWeber
  • Mad Mimi
  • Benchmark
  • GetResponse
  • Drip
  • Mailjet
  • Intercom
  • Vero
  • Klaviyo
  • Campaign Monitor
  • Autopilot
  • Yesware
  • Infusionsoft
  • ExactTarget
  • Outreach
  • HubSpot
  • Constant Contact
  • Mixpanel
  • Knowtify
  • ConvertKit
  • Emma
  • Ontraport
  • Kajabi
  • Gmail
  • Yahoo Mail
  • Apple Mail
  • Medium
  • Quora
  • Tumbler
  • Wordpress

Lithium integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • Google+
  • Microsoft
  • Salesforce
  • Klout
  • Social networks
List of Features

List of Features

YesInsights FEATURES

  • Survey Management
  • Feedback Management
  • Dashboard
  • Analytics
  • Automatic user tracking
  • Customizable landing page
  • Code-free survey question creator


  • Forums
  • Contests
  • Crowdsourced Ideas
  • Blogs Ratings & Reviews
  • Groups
  • Q&A
  • Tribal Knowledge Base
  • Gamification
  • Photos & Videos
  • Value Analytics
  • Mobile Agent
  • Expert Resources
  • Approvals
  • Custom Integration
  • Clear Ownership
  • Social Web Analytics
  • Custom Social Reports and Exports
  • Agent Productivity and Workload Monitor
Pricing Page

Pricing Page

Learn more about YesInsights pricing Learn more about Lithium pricing
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It may not always be sufficient to just compare YesInsights and Lithium against each other. While useful features, cost and customer comments are all important and should be taken into account when making a final choice, you should also take a look at the recognition and awards claimed by each app. Frequently a less known product may turn out to be a great choice that was distinguished with B2B awards such as our Supreme Software Award which proves that despite lesser market popularity it’s a worthy contender to the products that dominate the market.