Compare Xsellco Feedback vs. Kapture CRM

To ensure that you get the most helpful and productive CRM Software for your business, you have to compare products available on the market. For example, here you may match Xsellco Feedback’s overall score of 9.0 against Kapture CRM’s score of 8.5. You may also evaluate their general user satisfaction: Xsellco Feedback (100%) vs. Kapture CRM (99%). In addition, you can compare their strengths and weaknesses feature by feature, including their offered terms and pricing. By comparing products you are sure that you choose the best software for your requirements. It’s clear you have to know your unique needs to realize which service matches those needs. At this time, the leading products in our Feedback & Reviews Management Software category are: Appcues, XSellco High5, Yotpo.
Compare

Xsellco Feedback

VS

Kapture CRM

VS

Xsellco Feedback screenshot Kapture CRM screenshot
Pricing Page

Total Score

Our Score

9.0 ?

Our Score

8.5 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

99% ?

Pricing

Pricing

$49

$10

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Quote-based
Complete Review

Complete Review

General Description

General Description

Xsellco is another member of the company's sales productivity suite, this one in charge of feedback solicitation for the right product at the right time.
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Useful Links
Contact Email

Contact Email

support@xsellco.com Sales@Kapturecrm.com
Pricing Page

Pricing Page

Learn more about Xsellco Feedback pricing Learn more about Kapture CRM pricing
Prominent Customers

Prominent Customers

MicksGarage, Suzuki, Shark, Lighting Supply Group Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Pricing Plans

Pricing Plans

xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:

Basic Plan – $49/month (billed annually)

  • 5,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email

Professional Plan – $99/month (billed annually)

  • 25,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone

Premium Plan – $199/month (billed annually)

  • 60,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone, live chat

Kapture CRM offers three enterprise pricing plans for users to choose from. There is also a free trial available if you want to try out the software first.

Here are the details:

Gold Plan – $10/user/month

  • Minimum 1 user
  • Campaign management
  • Lead management
  • Custom email, invoice, quotation
  • Email notifications
  • Chat plugin
  • Ticketing and task management
  • Mobile app
  • 350+ reports
  • Payment and collections
  • Chat and email support
  • 1 GB storage

Platinum Plan – $20/user/month

  • All features of the Gold plan
  • Minimum 5 users
  • Email and SMS notifications
  • Custom Report engine
  • Webfrom and telephony integration
  • Chat, email and phone support
  • Document repository
  • API
  • 2 GB storage
  • Paypal payment gateway

Enterprise Plan – $35/user/month

  • All features of the Premium plan
  • Minimum 20 users
  • Dedicated account manager
  • Custom workflows
  • Unlimited storage
  • Customer login
  • Any payment gateway
Languages

Languages

USA, UK, Canada, International, China, Germany, France International
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
Vendor's Address

Vendor's Address

280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Customer Support

Customer Support

Phone
Ticket Training
Phone
Ticket Training
Available Features

Available Features

Xsellco Feedback FEATURES

  • Automated feedback requests for all web channels
  • Multichannel feedback tool
  • Google Seller ratings for your search results
  • Full compliance with marketplaces’ feedback policies
  • Intelligent targeting of products that sell well
  • Blacklisting customers with negative feedback history
  • Sending feedback requests only to on-time deliveries
  • Integration with Xsellco Helpdesk
  • Intelligent timing of request delivery
  • Customized emails
  • SmartTags and personalized requests
  • A/B testing
  • Follow Up emails
  • Attachments
  • Rewards for returning customers
  • Measuring performance and reporting
  • Star Scores
  • Positive feedback ratings
  • Fast reactions to negative feedback

Kapture CRM FEATURES

  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Contact Management
  • Customer Portal
  • Email Marketing
  • Lead Management
  • Lead Scoring
  • Lead Tracking
  • Social Media Integration
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Phone Number

Phone Number

+1 917-688-2333 +91-7899887755
Supported Integrations

Supported Integrations

xSellco Feedback integrates with the following business systems and applications:

  • Amazon
  • eBay
  • Trustpilot
  • Xsellco Helpdesk

Kapture CRM platform has inbuilt APIs that integrates with existing systems such as call centers, Oracle, SAP, Microsoft, and Facebook.

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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Please note that even though both Xsellco Feedback and Kapture CRM may provide a reliable set of features each product might be created for a different company size. If you are comparing features you should give some attention to a company type they are meant for. Certain elements might scale up well for big enterprises but if you have a small or mid-sized company it’s frequently better to refrain paying for complex functionalities that you might never have a chance to use.