Compare xSellco Feedback vs. Kapture CRM

If you’re having a hard time deciding on the best CRM Software product for your needs, try to compare and contrast the available software and determine which service offers more benefits. In particular, here you can examine xSellco Feedback (overall score: 9.0; user rating: N/A%) vs. Kapture CRM (overall score: 8.5; user rating: 99%) for their overall performance. You can even see which one provides more functions that you need or which has better pricing plans for your current situation. Using a clear table to evaluate their features will significantly boost the odds of getting the appropriate product for your company. Take a closer look at other areas of the software for example if it’s easy to use, adaptability, scalability, and pricing plans. We know that not all companies have enough time to scrutinize a wide range of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Feedback & Reviews Management Software category are: Yotpo, xSellco Feedback, Appcues.
Compare

xSellco Feedback

VS

Kapture CRM

VS

xSellco Feedback screenshot Kapture CRM screenshot
Pricing Details

Total Score

Our Score

9.0 ?

Our Score

8.5 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

99% ?

Cost

Cost

$49

$10

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Quote-based
Detailed Review

Detailed Review

General Description

General Description

xSellco is another member of the company's sales productivity suite, this one in charge of feedback solicitation for the right product at the right time.
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Useful Links
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
Email Address

Email Address

support@xsellco.com Sales@Kapturecrm.com
List of Features

List of Features

xSellco Feedback FEATURES

  • Automated feedback requests for all web channels
  • Multichannel feedback tool
  • Google Seller ratings for your search results
  • Full compliance with marketplaces’ feedback policies
  • Intelligent targeting of products that sell well
  • Blacklisting customers with negative feedback history
  • Sending feedback requests only to on-time deliveries
  • Integration with Xsellco Helpdesk
  • Intelligent timing of request delivery
  • Customized emails
  • SmartTags and personalized requests
  • A/B testing
  • Follow Up emails
  • Attachments
  • Rewards for returning customers
  • Measuring performance and reporting
  • Star Scores
  • Positive feedback ratings
  • Fast reactions to negative feedback

Kapture CRM FEATURES

  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Contact Management
  • Customer Portal
  • Email Marketing
  • Lead Management
  • Lead Scoring
  • Lead Tracking
  • Social Media Integration
Cost Details

Cost Details

xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:

Basic Plan – $49/month (billed annually)

  • 5,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email

Professional Plan – $99/month (billed annually)

  • 25,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone

Premium Plan – $199/month (billed annually)

  • 60,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone, live chat

Kapture CRM offers three enterprise pricing plans for users to choose from. There is also a free trial available if you want to try out the software first.

Here are the details:

Gold Plan – $10/user/month

  • Minimum 1 user
  • Campaign management
  • Lead management
  • Custom email, invoice, quotation
  • Email notifications
  • Chat plugin
  • Ticketing and task management
  • Mobile app
  • 350+ reports
  • Payment and collections
  • Chat and email support
  • 1 GB storage

Platinum Plan – $20/user/month

  • All features of the Gold plan
  • Minimum 5 users
  • Email and SMS notifications
  • Custom Report engine
  • Webfrom and telephony integration
  • Chat, email and phone support
  • Document repository
  • API
  • 2 GB storage
  • Paypal payment gateway

Enterprise Plan – $35/user/month

  • All features of the Premium plan
  • Minimum 20 users
  • Dedicated account manager
  • Custom workflows
  • Unlimited storage
  • Customer login
  • Any payment gateway
Pricing Details

Pricing Details

Learn more about xSellco Feedback pricing Learn more about Kapture CRM pricing
Available Integrations

Available Integrations

xSellco Feedback integrates with the following business systems and applications:

  • Amazon
  • eBay
  • Trustpilot
  • Xsellco Helpdesk

Kapture CRM platform has inbuilt APIs that integrates with existing systems such as call centers, Oracle, SAP, Microsoft, and Facebook.

Contact Phone

Contact Phone

+1 917-688-2333 +91-7899887755
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Company's Address

Company's Address

280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Prominent Clients

Prominent Clients

MicksGarage, Suzuki, Shark, Lighting Supply Group Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Languages

Available Languages

English English
Available Support

Available Support

Phone
Ticket Training
Phone
Ticket Training
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both xSellco Feedback and Kapture CRM were evaluated by a group of independent SaaS experts who carried out a detailed study of all important aspects of each product. Their total rating was prepared by means of unique SmartScore algorithm that provides an individual partial score to each factor like: main functionalities, client support, mobile device support, security, client satisfaction and market presence. We realize useful features are not the only aspect essential to a company so we make sure we pay attention to all sides of a software before giving it a final rating.