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Compare xSellco Helpdesk vs SalesSeek

What is better xSellco Helpdesk or SalesSeek? Today’s corporations require the best CRM Software product to remain competitive. On this page we help you with choosing the best service, by allowing you to compare xSellco Helpdesk and SalesSeek down to the very details of their individual offers.

It is also possible to check our total scoring values, which rate the software all round quality and performance. xSellco Helpdesk got a 8.8 score, while SalesSeek has a score of 7.5. Likewise, you may compare their general user satisfaction rating: 100% (xSellco Helpdesk) against 100% (SalesSeek). Bear in mind to opt for the application that best matches your most crucial issues, not the software with a lot of features.

Those of you who want to save some time or would like to get a Help Desk Software advice from our team might want to take a look at these top choices for this year: Salesforce Essentials, Freshdesk, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integration to all the biggest marketplaces
  • Integration to all leading shopping carts and ecommerce web platforms
  • Integration of Facebook and Twitter profiles to your team inbox
  • Contact Us widget for live chat
  • Centralized dashboard for all customers
  • Full order details
  • Tracking shipping status
  • Customizable message templates
  • Smart tags
  • Auto responder
  • Automated language translation
  • Listings
  • Mobile app
  • Ticket queries
  • Internal notes
  • External messages
  • Unlimited number of users
  • Folders
  • Labels
  • Rules
  • Inbox filters
  • Prioritized inbox
  • Collision detection
  • User permissions
  • Security
  • Ticket heatmap
  • Ticket volume reports
  • Response time reports
  • Team performance reports

Pricing Info

xSellco Helpdesk offers four payment plans as well as a free 14-day trial.

Starter Plan – $88/month or $79/month (billed annually)

  • 500 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Small Plan – $254/month or $229/month (billed annually)

  • 2000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited dynamic tags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Medium Plan – $443/month or $399/month (billed annually)

  • 4000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Large Plan – $777/month or $699/month (billed annually)

  • 8000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shark, Suzuki, Lighting Supply Group, MicksGarage

Integrations

xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:

  • Amazon
  • eBay
  • Shopify
  • WooCommerce
  • BigCommerce
  • Magento
  • Prestashop
  • Bonanza
  • Sears
  • Tesco
  • Allegro
  • Facebook
  • Twitter
  • Fnac
  • Mirakl
  • Walmart
  • Newegg
  • Priceminister
  • CDiscount
  • Linnworks
  • Channeladvisor
  • Brightpearl
  • Skubana
  • Veeqo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.

Company Email

support@xsellco.com

Contact No.

Company's Address

280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-Funnel
  • Deal Management
  • Contact Management
  • Custom Fields
  • Smart Groups
  • Forecasting
  • Automatic Lead Gathering
  • Lead Assessment
  • Lead Management
  • Lead Source
  • Team Collaboration
  • Dashboards
  • Team Hierarchy & Permissions
  • Easy Reporting
  • Leads, Tasks & Notes
  • Unlimited Email Campaigns
  • Campaign Tracking
  • Cloud Content Library
  • Individual Mailing List
  • Automation
  • Web Analytics
  • Visitor Identification
  • Integrated Social Feeds
  • Social Lead Alerts

Pricing Info

SalesSeek offers a single pay-per-month pricing plan at the cost of $45 (EUR 40). A 14-days free trial is also available.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fudge Animation Studios UK, Coffee Omega UK, ABI Accounts

Integrations

SalesSeek integrates with the following systems and applications:

  • Xero
  • Sage
  • Chrome
  • Facebook
  • Twitter
  • LinkedIn
  • Slack
  • Zendesk
  • MailChimp
  • Open API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An Integrated Sales & Marketing Software that works with a variety of out-of-the-box features, and offers CRM functionality as well.

Company Email

hello@salesseek.net

Company's Address

SalesSeek Limited, The Organ Works,
Turnham Green Terrace Mews
Chiswick, London W4 1QU
UK

Every time you select a service that you are sure will work best for your team you shouldn’t simply pay attention to what reviewers have to say about it. Very often individual experience with the product may be different, depending on your own preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each product to give you a reliable impression of how real users of xSellco Helpdesk and SalesSeek estimate their contact with the product. Our algorithm is based on detailed analysis of product mentions on other websites, social networks and blogs, so you will receive a complete and credible picture of what other users think about each product. In this case xSellco Helpdesk has a total satisfaction rating at 100% while for SalesSeek 100% of users express they had an enjoyable experience with it.

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