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Compare xSellco Helpdesk vs Propeller CRM

What is better xSellco Helpdesk or Propeller CRM? If you wish to have a convenient way to find out which CRM Software product is better, our proprietary system gives xSellco Helpdesk a score of 8.8 and Propeller CRM a score of 7.8 for total quality and performance. Moreover, xSellco Helpdesk is rated at 100%, while Propeller CRM is rated 100% for their user satisfaction level.

You can also evaluate their product details, including modules, tools, options, plans, pricing, and much more. Check whether the solution can customize a few of its funnels to guarantee the software complements your own business procedures.

As of now, the leading products in our Help Desk Software category are: Salesforce Essentials, Zendesk, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integration to all the biggest marketplaces
  • Integration to all leading shopping carts and ecommerce web platforms
  • Integration of Facebook and Twitter profiles to your team inbox
  • Contact Us widget for live chat
  • Centralized dashboard for all customers
  • Full order details
  • Tracking shipping status
  • Customizable message templates
  • Smart tags
  • Auto responder
  • Automated language translation
  • Listings
  • Mobile app
  • Ticket queries
  • Internal notes
  • External messages
  • Unlimited number of users
  • Folders
  • Labels
  • Rules
  • Inbox filters
  • Prioritized inbox
  • Collision detection
  • User permissions
  • Security
  • Ticket heatmap
  • Ticket volume reports
  • Response time reports
  • Team performance reports

Pricing Info

xSellco Helpdesk offers four payment plans as well as a free 14-day trial.

Starter Plan – $88/month or $79/month (billed annually)

  • 500 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Small Plan – $254/month or $229/month (billed annually)

  • 2000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited dynamic tags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Medium Plan – $443/month or $399/month (billed annually)

  • 4000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Large Plan – $777/month or $699/month (billed annually)

  • 8000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shark, Suzuki, Lighting Supply Group, MicksGarage

Integrations

xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:

  • Amazon
  • eBay
  • Shopify
  • WooCommerce
  • BigCommerce
  • Magento
  • Prestashop
  • Bonanza
  • Sears
  • Tesco
  • Allegro
  • Facebook
  • Twitter
  • Fnac
  • Mirakl
  • Walmart
  • Newegg
  • Priceminister
  • CDiscount
  • Linnworks
  • Channeladvisor
  • Brightpearl
  • Skubana
  • Veeqo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.

Company Email

support@xsellco.com

Contact No.

Company's Address

280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Gmail Integration
  • Email Tracking
  • Follow-Up Notifications
  • Customizable Email Templates
  • Multi-Step Email Campaigns
  • Variable Campaigns
  • Multiple Pipeline Management
  • Opportunity Creation
  • Performance Tracking
  • Custom Task Assignment
  • Notes
  • Account History
  • In-App Task Management
  • Task List Email
  • Team Management
  • Dashboards

Pricing Info

Propeller CRM offers two enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Billed Annually – $29.00/user/month paid yearly

  • Gmail Integration
  • Email Templates
  • Task & Activity Tracking
  • Pipeline Management
  • Dashboards
  • Free 1-Hour Onboarding

Billed Monthly – $35.00/user/month

  • Gmail Integration
  • Email Templates
  • Task & Activity Tracking
  • Pipeline Management
  • Dashboards

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Women Who Code, Bridge US, LogDNA

Integrations

Propeller CRM is an open API system, which means you can connect it to any third-party system or application. Here are some examples:

  • MailChimp
  • QuickBooks
  • Gmail
  • Zapier
  • PieSync

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Propeller CRM is a Gmail-integrated customer relationship management system that is cost-effective and suitable for all businesses.

Company Email

Contact No.

Company's Address

44 Tehama St.
San Francisco, California
USA

If you continue having doubts about which service will perform best for your company it may be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular every product is and how wide is its online presence.For example, if you look at xSellco Helpdesk LinkedIn account you’ll see that they are followed by 638 people. In case of Propeller CRM the amount of followers on their LinkedIn page is 23.

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