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Compare xMatters vs Omnium Lite

What is better xMatters or Omnium Lite? With various functions, pricing, details, and more to compare, choosing the best IT Management Software for your firm is tough. Nevertheless making use of our system, you can easily match the characteristics of xMatters and Omnium Lite together with their general rating, respectively as: 8.4 and 8.0 for overall score and 100% and N/A% for user satisfaction.

You can also compare them feature by feature and see which program is a more suitable fit for your company. Keep in mind to get a free trial first before subscribing to see how the software can benefit you in real setting.

People who are pressed for time or could use a IT Management Software recommendation from our team might want to examine these top choices for this year: Cloudflare, Norton Security, Avira Antivirus Server.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Alerts and Notifications
  • Communication management
  • two-way communication
  • Email, voice, text, SMS.
  • Automation of alerts and notifications
  • Incident management
  • Scheduling
  • Integrations
  • News feed
  • Customization
  • Event management
  • manual alerts and notification
  • Drag and Drop
  • Mobile optimized solution

Pricing Info

Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.

The three different tiers are named Starter, Base, and Pro. Further details are given in below:

IT Management

Starter – $16/user/month

  • Unlimited Integrations
  • Mobile, SMS, email, voice, and pager communication
  • Up to 10 Roles
  • 6 Events/Minute
  • Manual Alerts
  • Support
  • Data Sync
  • SLA
  • Messaging Packages

Base – $39/user/month

  • All features of Starter package
  • Unlimited Roles
  • 15 Events/Minute
  • 24/7 support
  • Multi-language support
  • Bigger messaging packages

Advanced – $59/user/month

  • All features of Base package
  • 30 events/ minutes
  • dedicated support manager
  • Communication center
  • Biggest messaging

Business Continuity Management

Starter – $9/user/month

  • Unlimited users
  • Mobile, SMS, email, voice, and pager communication
  • Unlimited roles
  • 24/7 support
  • Groups
  • Integrations
  • Data Sync
  • Multi-Language support
  • Success manager
  • Manual Alerts

Base – $12.48/user/month

  • All features of Starter package
  • Messaging app
  • Conference calling
  • Drag and drop tools
  • Subscriptions

Advanced – $15.96/user/month

  • All features of Base package
  • Dashboards
  • Incident management
  • Dashboard sharing
  • Feeds

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

US bank, FUJITSU, Manpower

Integrations

xMatters integrates with the following business systems and applications:

  • Twitter
  • Zapier
  • Sumo Logic
  • Loggly
  • Zendesk,
  • Desk.com
  • Splunk Cloud
  • OneLogin
  • Salesforce Sales Cloud
  • ScienceLogic
  • AppDynamics
  • IBM SmartCloud Engage
  • JIRA Software
  • Okta Identity Management
  • HipChat
  • ManageEngine ServiceDesk Plus
  • HipChat
  • Slack
  • Salesforce Service Cloud
  • JIRA Service Desk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.

Company Email

Contact No.

Company's Address

12647 Alcosta Blvd, Ste 425
San Ramon, California
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $750

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture details of all Environments in your enterprise manually or via an Import from a spreadsheet.
  • Raise a request for environment (Workflow)
  • Process the request (Workflow)
  • Book/Allocate an environment
  • Environment Booking/Scheduling Dashboard, Calendar View & Reporting
  • Capacity Management of host servers and virtual environments
  • Plug into existing Deployment, Service Management, IAAS Infrastructure Cloud provisioning

Pricing Info

Omnium Lite offers the following packages for users to choose from.   Contact the vendor to know more of their custom enterprise pricing and other details.

Shared Tenant – $750/month

  • 10 users per account
  • Public cloud shared
  • Integration with Amazon EC2, Microsoft Azure Cloud, etc.
  • Full log of all software deployments
  • Free unlimited support
  • Free unlimited updates

Unlimited User License – Custom Enterprise Pricing

  • Dedicated cloud or single cloud tenant host
  • Private cloud server installation
  • Integration with Amazon EC2, Microsoft Azure Cloud, etc.
  • Full log of all software deployments
  • Free to use Rest API
  • Free unlimited support
  • Free unlimited updates
  • Free implementation, installation and data update
  • Annual renewal discounted by 5%

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Omnium Lite integrates with the following business systems and applications:

  • Atlassian Jira & Bamboo
  • IBM Skytap & Soft Layer Clouds
  • Amazon EC2
  • Omnium Enterprise
  • Docker
  • Kubernet
  • Serene Deployment Automation
  • Puppet Labs
  • Zendesk
  • Jenkins
  • CHEF
  • IBM UrbanCode Deploy
  • ServiceNow
  • ThoughtWorks
  • Tivoli
  • IBM Bluemix

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based Test Environment Management and DevOps platform offered as a SaaS is built to automatically capture, organize, and determine usage and scheduling patterns of non-Production Test Environments within an organization.

Company Email

Contact No.

Company's Address

TEMS Inc.
101 California Street, Suite 2710
San Francisco, CA 94111
USA

Atera

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

Please note that even though both xMatters and Omnium Lite may offer a top quality array of features every product could be aimed at a different company size. If you are comparing features you should pay attention to a business type they are catering to. Certain elements might scale up effectively for big enterprises but if you have a small or medium business it’s usually better to refrain paying for customized features that you might never actually use.

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