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Compare XenCall vs. Viber

It’s easy to our scoring system to help you get a general idea which Communications Software product is better for your company. For overall product quality, XenCall attained 7.9 points, while Viber gained 8.7 points. At the same time, for user satisfaction, XenCall scored N/A%, while Viber scored 98%. Details about their characteristics, tools, supported platforms, customer service, plus more are available below to provide you with a more correct comparison. Don’t forget to get only the features your business requires so you don’t waste cash for functions that are unnecessary. In case you you would like to quickly identify the more reliable VoIP Software according to our experts we recommend you take a look at the following solutions: RingCentral, 8×8 VoIP Phone Service, Slack.
Compare

XenCall

VS

Viber

VS

XenCall screenshot Viber screenshot
Pricing Details

Score

Our Score

7.9 ?

Our Score

8.7 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

98% ?

Cost

Cost

by quote

$1

Price Scheme

Price Scheme

Quote-based
Detailed Review

Detailed Review

Overview

Overview

XenCall is a cloud-based call center automation software for telemarketers and call centers.
Viber freely connects users around the world with the people that matter to them most, sending good vibes every day and making great things happen.
Quick Links
Phone No.

Phone No.

+1-800-694-1049 357 9 173967488
Prominent Customers

Prominent Customers

Company's Address

Company's Address

2600-4720 Kingsway Ave
Vancouver, British Columbia V6B 2L3
Canada
Limassol, 3508
Cyprus
Pricing Info

Pricing Info

XenCall’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Installing and using Viber to contact other Viber users via desktop, laptop and smartphone is absolutely free. Using Viber to call actual landline and mobile numbers cost less than $1 a minute in most countries, making it one of the most inexpensive messaging app for phone calls. Rates vary per country. Top destinations are:

India

  • Mobile – 2.3¢ per minute
  • Landline – 2.3¢ per minute

USA

  • Mobile – 1.9¢ per minute
  • Landline – 1.9¢ per minute

UK

  • Mobile – 5.9¢ per minute
  • Landline – 1.9¢ per minute

Russia

  • Mobile – 9.5¢ per minute
  • Landline – 4.9¢ per minute

Brazil

  • Mobile – 19.0¢ per minute
  • Landline – 2.1¢ per minute

China

  • Mobile – 1.3¢ per minute
  • Landline – 1.3¢ per minute

Viber also offers business solutions for enterprises that want to use Viber for commercial purposes. Contact Viber for more information on these partnership opportunities.

  • Promotional Stickers
  • Official Public Chats
  • Service Messages

Official Public Chats

Public Chats offers businesses with a medium where they can initiate and maintain engagement with users in a very unique manner. Public Chat conversations allow users to prove their audience the latest inside news as well as a close look inside the operations. Users are welcome to share their thoughts and observations.

Service Messages

With Service Messages API, companies can easily deliver targeted messages to their intended audience at a competitive cost and high efficiency.

List of Features

List of Features

XenCall FEATURES

  • Agent callback calendar
  • Appointment calendar
  • API capabilities
  • Agent and dail list prioritization
  • Automated tasks
  • Call recording
  • Caller ID proximity matching
  • Conference calling
  • Built-in CRM
  • Custome agent status
  • Diler speed configuration
  • Firewall security
  • Inbound queue strategy
  • Lead targeting
  • Instant message
  • Live floor monitoring
  • Report and analytics

Viber FEATURES

  • Instant messaging
  • HD video calls
  • International calls
  • Group Chat
  • Instant Voice message
  • News Feeds
  • Stickers
  • Public Chat
  • Follow Chat
  • Service Messages
  • Viber Games
  • Syncs automatically with other devices
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Types of Support

Types of Support

Phone Live Support
Phone
Ticket Training
Email Address

Email Address

sales@xencall.com support@viber.com
Types of Clients

Types of Clients

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Details

Pricing Details

Learn more about XenCall pricing Learn more about Viber pricing
Languages

Languages

English English
Supported Integrations

Supported Integrations

XenCall integrates with the following business systems and applications:

  • Dropbox
  • Voicelog
  • Google Maps
  • Google
  • Trusted TPV
  • Amazon web services
  • Moneris solution
  • Stripe

Viber offers integration with the following business systems and applications:

  • Facebook
  • Twitter
  • Nexmo
  • Cortana
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QUICK LINKS

QUICK LINKS

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Every time you pick a product that you think will work best for your business you shouldn’t only pay attention to what experts have to say about it. Very often individual experience with the service may change, depending on your own goals and needs. This is why in our reviews we also give our User Satisfaction Rating for every app to give you a reliable overview of how real users of XenCall and Viber estimate their contact with the app. Our algorithm is built around complex analysis of product appearances on other websites, social networks and blogs, so you are going to receive a complete and reliable overview of what other customers think about each solution. In this case XenCall got a total satisfaction rating at N/A% while for Viber 98% of people claim they had an enjoyable experience with it.