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Compare XenCall vs. Sharpen

To ensure that you purchase the most useful and productive Communications Software for your business, you should compare products available on the market. For example, here you can match XenCall’s overall score of 7.9 against Sharpen’s score of 7.4. You may also examine their general user satisfaction: XenCall (N/A%) vs. Sharpen (97%). What’s more, you can compare their good and bad points feature by feature, including their offered terms and prices. By comparing products you are more likely to select the right software for your situation. It’s clear you must understand your specific needs to realize which service addresses those needs. Right now, the leading products in our VoIP Software category are: Slack, RingCentral, 8×8 VoIP Phone Service.
Comparison

XenCall

VS

Sharpen

VS

XenCall screenshot Sharpen screenshot
Pricing Details

Score

Our Score

7.9 ?

Our Score

7.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

97% ?

Price

Price

by quote

$20

Pricing Model

Pricing Model

Quote-based Monthly payment
Complete Review

Complete Review

Overview

Overview

XenCall is a cloud-based call center automation software for telemarketers and call centers.
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Easy Links
Contact Phone

Contact Phone

+1-800-694-1049 +1-855-249-3357
Available Features

Available Features

XenCall FEATURES

  • Agent callback calendar
  • Appointment calendar
  • API capabilities
  • Agent and dail list prioritization
  • Automated tasks
  • Call recording
  • Caller ID proximity matching
  • Conference calling
  • Built-in CRM
  • Custome agent status
  • Diler speed configuration
  • Firewall security
  • Inbound queue strategy
  • Lead targeting
  • Instant message
  • Live floor monitoring
  • Report and analytics

Sharpen FEATURES

  • Centralized Dashboard
  • Team visibility
  • Measurable
  • Skill-based routing
  • Automatic call distribution
  • Auto-log activity
  • Call recording
  • Call monitoring
  • No busy signal
  • Voicemail to email
  • Virtual fax
  • Dynamic capacity
  • Agent monitoring
  • Connect softphone
  • Call analytics
  • HIPAA-compliant
Languages Supported

Languages Supported

English English
Types of Clients

Types of Clients

Small Business | Medium Business Small Business | Large Enterprises | Medium Business
Support Types

Support Types

Phone Live Support
Phone
Ticket
Popular Clients

Popular Clients

OnPeak, SmartIT, DHCU Community Credit Union
Contact Address

Contact Address

2600-4720 Kingsway Ave
Vancouver, British Columbia V6B 2L3
Canada
6311 E Westfield Blvd, Suite 200
Indianapolis, IN 46220
USA
Pricing Details

Pricing Details

Learn more about XenCall pricing Learn more about Sharpen pricing
Available Integrations

Available Integrations

XenCall integrates with the following business systems and applications:

  • Dropbox
  • Voicelog
  • Google Maps
  • Google
  • Trusted TPV
  • Amazon web services
  • Moneris solution
  • Stripe

At the moment, Sharpen offers a streamlined integration with Salesforce.

Contact Email

Contact Email

sales@xencall.com sales@sharpencx.com
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Mac
Web-based
Pricing Plans

Pricing Plans

XenCall’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Sharpen offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Voice Only – $20/user/month

  • UC Unified Communication
  • Extended Reach
  • Call Management
  • Advanced Features
  • Global Phone Number Availability
  • Unlimited Local and Long Distance Calling Included

Customer Care – $99/user/month

  • Connect Included
  • Direct Salesforce Integration
  • Call Queues
  • Call Flow Reporting and Analytics
  • Workflow Management
  • Skills Based Inbound Call Routing
  • Unlimited Trunks / Lines
  • Unlimited Minutes

Customer Care + Sales Accelerator – $130/user/month

  • Connect Included
  • Direct Salesforce Integration
  • Call Queues
  • Call Flow Reporting and Analytics
  • Workflow Management
  • Skills Based Inbound Call Routing
  • Unlimited Trunks / Lines
  • Unlimited Minutes
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You shouldn’t count on exclusively a wide set of features and adjustable pricing packages from a well-known Communications Software. Almost as crucial as key features is a quality customer support. You want to ensure that if you have any questions about XenCall or Sharpen, or you struggle with some problems, or maybe you’ll want to ask for a certain change or functionality useful to your team you can count on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are available. It’s also a major asset if you are able to profit from individual training or at least an FAQ you can use.