MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare XenCall vs ConnectWise Control

What is better XenCall or ConnectWise Control? If you’re having a hard time deciding on the best Customer Support Software product for your needs, we suggest that you compare and contrast the available software and discover which tool offers more advantages. In particular, here you can review XenCall (overall score: 7.9; user rating: N/A%) vs. ConnectWise Control (overall score: 9.0; user rating: 100%) for their overall performance.

You can even see which one provides more tools that you need or which has better pricing plans for your current budget constraints. Using a clear table to compare their features will significantly boost the likelihood of finding the best product for your company. Pay attention to other aspects of the software for example intuitiveness, adaptability, scalability, and pricing options.

Currently, the best services in our VoIP Software category are: Slack, RingCentral, 8×8 VoIP Phone Service.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Agent callback calendar
  • Appointment calendar
  • API capabilities
  • Agent and dail list prioritization
  • Automated tasks
  • Call recording
  • Caller ID proximity matching
  • Conference calling
  • Built-in CRM
  • Custome agent status
  • Diler speed configuration
  • Firewall security
  • Inbound queue strategy
  • Lead targeting
  • Instant message
  • Live floor monitoring
  • Report and analytics

Pricing Info

XenCall’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

XenCall integrates with the following business systems and applications:

  • Dropbox
  • Voicelog
  • Google Maps
  • Google
  • Trusted TPV
  • Amazon web services
  • Moneris solution
  • Stripe

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

XenCall is a cloud-based call center automation software for telemarketers and call centers.

Company Email

sales@xencall.com

Contact No.

Company's Address

2600-4720 Kingsway Ave
Vancouver, British Columbia V6B 2L3
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multiple agents
  • Remote Support
  • No interruptions
  • Secure information
  • Automated reconnection
  • Cross-platform compatibility
  • Browser extensions
  • Remote access
  • Unattended access
  • Simplified transfer of files
  • Roles & permissions
  • Shared toolbox
  • Remote meetings
  • Customization & branding
  • Device monitoring & management
  • Integration with ConnectWise Automation
  • Enhanced features for Linux and Mac users
  • Enhanced security and granular controls

Pricing Info

ConnectWise Control offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:

Single Tech License – Free

  • 1 Session per Tech
  • 3 Access Agents
  • Remote Support

ONE – $19/month (billed annually)

  • All features from the free plan
  • 1 Session per Tech
  • 10 Access Agents
  • Remote Meetings
  • Branding and Customization
  • File Transfer
  • Remote Printing
  • Remote Toolbox

STANDARD (Multiple Tech License) – $35/month (billed annually)

  • All features from ONE
  • Up to 3 Sessions Per Tech
  • Unlimited Access Agents
  • Mobile Technician Support
  • Expanded Chat Options
  • Remote Command Line
  • Wake on LAN

PRO (Multiple Tech License) – $45/month (billed annually)

  • All features from STANDARD
  • Up to 10 Sessions Per Tech
  • Video Auditing

A free trial is available for all plans.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Jon Rosen Systems

Integrations

At the moment, ConnectWise Control offers a streamlined integration with ConnectWise Automate.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay.

Company Email

Contact No.

Company's Address

4110 George Rd., Suite 200
Tampa, FL 33634
USA

In case you are still having doubts about which solution will work best for your company it may be a sensible idea to check out each service’s social metrics. These metrics are quite often a sign of how popular every app is and how wide is its online presence. For instance, in case of Facebook XenCall has 0 likes on their official profile while ConnectWise Control profile is liked by 14552 people.

Page last modified