MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare XenCall vs Cisco WebEx

What is better XenCall or Cisco WebEx? If you want to have a quick way to learn which Communications Software product is better, our proprietary method gives XenCall a score of 7.9 and Cisco WebEx a score of 8.9 for total quality and performance. Furthermore, XenCall is rated at N/A%, while Cisco WebEx is rated 96% for their user satisfaction level.

You can also review their product details, such as features, tools, options, plans, costs, and much more. Check if the software allows you to customize some of its processes to guarantee the app fits your own business processes.

We did our best to prepare reviews of all popular VoIP Software solutions that you can find out there, but among them these three deserved our special attention: Slack, RingCentral, 8×8 VoIP Phone Service.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Agent callback calendar
  • Appointment calendar
  • API capabilities
  • Agent and dail list prioritization
  • Automated tasks
  • Call recording
  • Caller ID proximity matching
  • Conference calling
  • Built-in CRM
  • Custome agent status
  • Diler speed configuration
  • Firewall security
  • Inbound queue strategy
  • Lead targeting
  • Instant message
  • Live floor monitoring
  • Report and analytics

Pricing Info

XenCall’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

XenCall integrates with the following business systems and applications:

  • Dropbox
  • Voicelog
  • Google Maps
  • Google
  • Trusted TPV
  • Amazon web services
  • Moneris solution
  • Stripe

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

XenCall is a cloud-based call center automation software for telemarketers and call centers.

Company Email

sales@xencall.com

Contact No.

Company's Address

2600-4720 Kingsway Ave
Vancouver, British Columbia V6B 2L3
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web and Video Conferencing
  • Conferencing
  • Webinars
  • Conferencing
  • Chat and Brainstorming Tools
  • Application/File Sharing
  • Multimedia Content Sharing
  • Call Sharing

Pricing Info

Cisco WebEx offers 3 enterprise pricing packages:

Cisco WebEx Premium 8 – $24/user per month  or $19/user per month (for annual subscription)

  • Up to 8 people/meeting
  • Unlimited meetings

Cisco WebEx Premium 25  – $39/user per month or $29/user per month (for annual subscription)

  • Up to 25 people/meeting
  • Unlimited meetings

Cisco WebEx Premium 100 – $69/user per month or $49/per user per month (for annual subscription)

  • Up to 100 people/meeting
  • Unlimited meetings

All plans include:

  • Video conferencing (full-screen, up to 7 video feeds, or split-screen)
  • Share applications or your whole screen
  • VoIP or phone call-in
  • Markup tools and whiteboard
  • Record meetings (including video)
  • Free mobile apps
  • Share the presenter role

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Cisco WebEx supports the following integrations:

  • Dropbox
  • Box
  • Zendesk
  • Nimble
  • GitHub
  • Zapier
  • Pardot
  • Configio
  • SharpSpring
  • Cherwell
  • Litmos
  • Act-On
  • efront
  • BizLibrary
  • Docebo
  • SuccessFactors
  • OneLogin
  • ThoughtIndustries
  • Paradiso LMSesExec
  • Bitium
  • eTrigue
  • ExpertusONE LMS
  • Courseplay
  • Astea Alliance
  • Highspot
  • Microsoft Outlook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cisco WebEx is a web conferencing software that aids users to hold online events and meetings, and serves as a team workspace.

Company Email

Contact No.

Company's Address

San Jose, California,
USA

RingCentral Contact Center

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By Quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Intelligent Routing

  • ACD
  • Outbound Campaign Management
  • Omnichannel Routing
  • Skills-Based Routing
  • Social Media Interactions
  • Voicemail Routing
  • IVR
  • Chat and Co-Browse
  • Outbound Dialing
  • Virtual Hold

Integration Tools

  • CRM Integrations
  • RestFUL APIs
  • Data-Driven Routing
  • Click-to-Call
  • Screen Pops

Administration and Management

  • Surveys
  • Omnichannel Analytics
  • Prebuilt Reports
  • Whisper Coaching, Silent Monitoring, and Barge-In
  • Supervisor Tools
  • Call Recording
  • Analytics and Dashboards
  • Administration Without IT

Workforce Management and Optimization

  • Full Workforce Optimization (WFO)
  • Gamification
  • Screen Recording
  • Performance Management
  • Quality Management (QM)
  • Workforce Management (WFM)
  • Coaching and Learning Tools
  • Speech and Text Analytics

Security Options

  • Seasonal Scaling
  • Work-Anywhere Agents
  • Permission-Based Access
  • Active Failover
  • Encryption
  • Compliant With Security Standards

Customer Engagement

  • Collaboration Options
  • Shared Directory
  • PBX Integration

Pricing Info

RingCentral Contact Center offers three flexible payment plans that are available by quote. These are priced according to the number of features you will be needing, and the type of service you require.

Basic Plan – By Quote

Focuses mostly on inbound and outbound voice calls. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD capabilities

Advanced Plan – By Quote

Focuses mostly on integrations and omnichannel communications. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)

Ultimate Plan – By Quote

Focuses mostly on blended outbound dialers. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)
  • Advanced IVR Outbound dialing capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing

Integrations

RingCentral Contact Center can integrate seamlessly with a number of ready-to-use connectors as well as third-party applications to help you personalize your user experience. The platform also offers open APIs to help you tailor the platform to your specific business needs. Some of the integrations it can support include:

  • Desk
  • ServiceNow
  • Microsoft Dynamics
  • Zendesk
  • Salesforce
  • NetSuite
  • Oracle
  • HappyFox
  • Amazon Alexa
  • YAPI
  • AgileCRM
  • Gong.io
  • Workato
  • noCRM.io
  • ConvergeHub
  • Hangouts Chat
  • RingCentral Phone
  • RingCentral Meetings
  • RingCentral Glip
  • RingCentral Archiver
  • Gmail
  • Trello
  • Zapier
  • Skype
  • Cloze
  • ZohoCRM
  • PieSync
  • MailChimp
  • New Relic

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust communications system that helps businesses boost customer relationships .

Company Email

Contact No.

Company's Address

20 Davis Drive Belmont, CA 94002 USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score

When you select a service that you believe will be an actual asset for your business you shouldn’t just limit yourself to what experts have to say about it. In many cases personal experience with the product may change, depending on your own preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for each solution to give you a quick overview of how actual users of XenCall and Cisco WebEx rate their experience with the product. Our system is based on detailed analysis of product appearances on other sites, social networks and blogs, so you are going to receive a complete and credible picture of what other customers think about every service. In this case XenCall has a total satisfaction rating at N/A% while for Cisco WebEx 96% of people claim they had an enjoyable experience with it.

Page last modified