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Compare Workplace by Facebook vs Cloud Softphone

What is better Workplace by Facebook or Cloud Softphone? It’s easy to our scoring system to provide you with a general idea which Communications Software product is more suitable for your business. For overall product quality, Workplace by Facebook attained 9.0 points, while Cloud Softphone received 8.0 points. At the same time, for user satisfaction, Workplace by Facebook scored 95%, while Cloud Softphone scored N/A%.

Specifics of their functions, tools, supported platforms, customer support, plus more are provided below to help you get a more versatile review. Don’t forget to purchase only the tools that you need to avoid wasting money for functions which are redundant.

We know that not all people have enough time to try out dozens of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Collaboration Software category are: Monday.com, Wrike, Smartsheet.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Productivity features
  • Unlimited file, photo and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies
  • Directory of pre-built integrations
  • Enterprise features
  • Administrative controls to manage your community
  • Monitoring tools for IT teams
  • APIs for custom integrations and bots
  • Integrations with e-discovery and compliance providers
  • Single sign-on (SSO), Active Directory support
  • Integration with G Suite, Okta, Windows Azure AD

Pricing Info

Workplace by Facebook offers two distinct pricing plans. Here are the details.

Standard (Free)

  • Communication features
  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Unlimited file, photo, and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies

Premium ($3/active user/month)

  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Unlimited file, photo, and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies
  • Directory of pre-built integrations
  • Administrative controls to manage your community
  • Monitoring tools for IT teams
  • APIs for custom integrations and bots
  • Integrations with e-discovery and compliance providers
  • Single sign-on (SSO), Active Directory support
  • Integration with G Suite, Okta, Windows Azure AD, and more
  • 1:1 email support for administrators

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walmart, Spotify, Heineken

Integrations

Workplace by Facebook integrates seamlessly with the following applications:

  • Office 365
  • G Suite
  • Box
  • Dropbox
  • Okta
  • Salesforce
  • ServiceNow
  • ADP
  • Zoom
  • Splash
  • SurveyMonkey
  • Adobe
  • Jira Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Collaboration tool built on the most popular social network.

Company Email

Contact No.

Company's Address

1 Hacker Way, Menlo Park, 94025

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push Notifications
  • Advanced Encryption
  • SMS & Rich Messaging
  • Call & Video Conferences
  • File Transfers
  • Call Forwarding & Transfer
  • External Provisioning
  • MDM Compliance
  • API
  • SIP Server Agnostic
  • Hybrid Radio/5G
  • Wi-Fi Finder
  • Smart Contacts

Pricing Info

Cloud Softphone has five offerings for enterprise pricing that you can pay for on a monthly basis. An overview of these packages is given below.

Outgoing Only –$120/month

  • Unlimited User Activation
  • In-app Branding
  • Callback & Call-through
  • Custom Tab with Web View
  • Balance Checker
  • External Provisioning API
  • SMS/IM

Full Featured – from $49/month

  • All Outgoing Only Features
  • Incoming Calls via Push
  • Business Features
  • Unlimited Subdomains
  • ZRTP/TLS/SRTP

White-Label – from $399/month

  • All Full Featured Features
  • Smart Contacts
  • Registration Wizard
  • WebRTC with Desktop Apps
  • Contact Sync

Enterprise – $399/month

  • All Full Featured Features
  • Smart Contacts
  • WebRTC with Desktop Apps
  • Contact Sync

High Security – $499/month

  • All Full Featured Features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sippy Software Inc., Telco Switch, Porta One

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful white-label engine for softphones that is backed by 140 million endpoints.

Company Email

sales@cloudsoftphone.com

Contact No.

Company's Address

Cloud Softphone
Acrobits s.r.o.
Jindřišská 941/24
110 00 Nové Město
Czechia

In the event you continue having second thoughts about which service will perform best for your business it might be a sensible idea to analyze each service’s social metrics. These metrics are usually a way to see how popular a given service is and how extensive is its online presence. For example, in case of Facebook Workplace by Facebook has 424535 likes on their official profile while Cloud Softphone profile is liked by 2846 users.

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