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Compare Workep vs mHelpDesk

What is better Workep or mHelpDesk? When you need a competent Project Management Software product for your company you should take time to evaluate different solutions. It doesn’t have to be tricky, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can find Workep’s overall score of 8.0 and compare it against mHelpDesk’s score of 9.1; or Workep’s user satisfaction level at 98% versus mHelpDesk’s 100% satisfaction score.

The assessment will allow you to spot the pros and cons of each program, and make up your mind on which suits you requirements better. Beyond the robust features, the application that’s simple to grasp and use is always the better option.

We are aware that not all people have enough time to examine dozens of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Project Management Software category are: Smartsheet, monday.com, Wrike.

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SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Project Management
  • Task Management
  • Gantt Chart
  • Time tracker
  • Budget tracker
  • Voice notes
  • Templates
  • Roles
  • Integration with G Suite
  • Inbox
  • Search
  • Sendable Task URLs
  • Activity feed
  • Add assignees, attachments, and due dates to tasks
  • Automatic updates to email/inbox
  • Create custom views (to-do list, Kanban or Gantt)
  • Get notifications and reminders
  • Android and iOS
  • Project Sections and Milestones
  • Real-time updates
  • See team members’ tasks and priorities
  • Project and task creation
  • Comments on tasks
  • Task dependencies
  • Integrations: Slack, GitHub, Zapier

Pricing Info

Lite – Free

  • Unlimited tasks, projects, and files
  • Up to 10 team members
  • Up to 1 Team
  • G Suite Integrations
  • Basic platform


Growth – $9.99/user per month

  • All Lite features, plus:
  • No team member limit
  • Unlimited teams
  • Admin controls (Roles)
  • Advanced Gantt chart
  • Time tracker
  • Budget tracker
  • Project Templates
  • Voice notes
  • External integrations: Slack, GitHub, Zapier
  • Priority support


Enterprise – $19.99/user per month

  • All Growth features, plus:
  • API access
  • Backups
  • Fully personalized training
  • Flexible and advanced reports

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Workep integrates with the following business systems and applications:

  • Google Suite
  • Google Drive
  • Google Calendar
  • Gmail
  • Google Sheets
  • Google Docs
  • Google Slides
  • Hangouts
  • Google Chat

External:

  • Slack
  • GitHub
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Workep connects teams around the world, brings all the work in one place to break down the barrier of distance.

Company Email

juanita@workep.com

Contact No.

Company's Address

11930 NORTH BAYSHORE, Miami, FL, 33181

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management (CRM)
  • Estimates and Quotes
  • Online Booking
  • Workflow Management
  • Job Management
  • Recurring Jobs
  • Scheduling & Dispatch
  • Drag and Drop Calendar
  • GPS Tracking
  • Live Mapping and Map View Routing
  • Custom Forms
  • Staff Communication
  • Text Message Dispatching
  • Inventory Tracking
  • Multi-Location Inventory Tracking
  • Offline Access
  • Scheduling
  • Estimates
  • Job Manager
  • Real-Time Communication
  • Payment Processing
  • Customer Database (CRM)
  • Customer Communication
  • Customer Portal
  • Customer Equipment
  • Automated Customer Notifications
  • Billing & Invoicing
  • Payment Processing
  • Online Payments
  • Timesheets
  • Financial Reporting
  • Staff Productivity Reporting
  • Customer Reporting
  • Custom Reporting
  • Integrations

Pricing Info

mHelpDesk pricing details are available by quote only. Contact the company to get a customized quote for your needs.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walls By Design, ENCOMPASS Inspections, Chicago Kitchen Services

Integrations

mHelpDesk supports integrations with the following business systems and applications:

  • QuickBooks Desktop
  • QuickBooks Online
  • Google Calendar
  • HomeAdvisor
  • Authorize.NET
  • Stripe
  • PayPal
  • Square

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based field service management software that simplifies and automates business processes.

Company Email

happy@mhelpdesk.com

Contact No.

Company's Address

3060 Williams Dr, Suite 510
Fairfax, VA 22031
USA

Popular Alternatives

Product Name
Score

Both Workep and mHelpDesk were evaluated by a group of reliable SaaS experts who prepared a thorough analysis of all core aspects of every product. Their total score was prepared with unique SmartScore algorithm which provides an individual partial score to every element like: main features, customer support, mobile support, security, user satisfaction and market presence. We realize useful features are not the only thing essential to a company so we make an effort to pay attention to all facets of a solution prior to calculating its final rating.

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