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Compare Woopra vs HelpCrunch

What is better Woopra or HelpCrunch? When comparing Woopra and HelpCrunch, it is possible to see which Marketing Software product is the more effective choice. This guarantees that your enterprise can select the most productive and useful software. You can check the details, like available tools, prices, plans offered by each vendor, offer conditions, etc.

We also let you evaluate their all round scores to know which one seems to be better. Woopra has 8.8 points for overall quality and 95% rating for user satisfaction; while HelpCrunch has 8.7 points for overall quality and 100% for user satisfaction. You can also assess which software business is more dependable by sending an an email question to both and find out which company replies faster.

At the moment, the most popular solutions in our Business Intelligence Software category are: Sisense, Looker, Hotjar.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $79.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Third party app integrations through AppConnect
  • Automatic real-time segment updating
  • Build customer segments
  • Create custom reports
  • Customer profiles
  • Data from email, live chat, and help desk
  • Deliver triggered actions
  • Funnel reports
  • Integrations with Salesforce, Marketo, Zendesk and many more
  • Live KPI dashboards
  • Real-time analytics and data
  • Real-time notifications
  • Scheduled tasks
  • Track all customer activity
  • Track new and unidentified web and mobile users
  • Trigger JavaScript or Webhooks actions
  • User retention reports
  • Website and mobile app data

Pricing Info

Woopra offers flexible pricing scheme to suit every business size and type. A free trial is also available. Here are the details:

Small Business Pricing Per Month

  • Up to 30,000 actions/month – Free
  • Up to 400,000 actions/month – $79.95
  • Up to 1,250,000 actions/month – $199.95
  • Up to 2,500,000 actions/month- $399.95
  • Up to 4,000,000 actions/month – $599.95
  • Up to 7,000,000 actions/month – $899.95
  • Up to 10,000,000 actions/month- $1,199.95

Small Business Pricing Per Year

  • Up to 30,000 actions/month – Free
  • Up to 400,000 actions/month – $799.50
  • Up to 1,250,000 actions/month – $1,999.50
  • Up to 2,500,000 actions/month- $3,999.50
  • Up to 4,000,000 actions/month – $5,999.50
  • Up to 7,000,000 actions/month – $8,999.50
  • Up to 10,000,000 actions/month- $11,995.50

Enterprise Edition – enterprise pricing available by quote

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Volkswagen, Sprint, Sequoia, Redhat

Integrations

  • Salesforce
  • Eloqua
  • Marketo
  • BlueKai
  • Zendesk
  • Optimizely
  • Freshdesk
  • Box
  • Dropbox
  • Google Drive
  • Stripe
  • Magento
  • WooCommerce
  • WordPress
  • HubSpot
  • LiveChat Inc
  • SnapEngage
  • Olark
  • HipChat
  • Slack
  • Flowdock
  • Customer.io
  • Capsule CRM
  • MailChimp
  • Mandrill
  • MySQL
  • Pipedrive
  • Qualaroo
  • SendGrid

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Woopra is a customer analytics platform that can help you to better understand your customers’ behavior across multiple devices and touch points.

Company Email

support@woopra.com

Contact No.

Company's Address

Woopra, Inc., 650 5th St Ste 402,
San Francisco, CA 94107
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Chat
  • Email Automation
  • Help Desk
  • Ticketing
  • Real-Time Messaging
  • Customer Engagement
  • Customer Conversion
  • Personalized Email Marketing Campaigns
  • Multi-Channel Customer Communication
  • Dashboard
  • Unlimited Conversations, Contacts, and Leads
  • Visitor Targeting
  • Proactive Engagement
  • Chat Ratings
  • Analytics and Reporting
  • Visitor Profiles
  • Personal, Contact, Behavioral Data
  • Workload Distribution
  • Customer Satisfaction Levels
  • Offline Mode
  • Free Chat and Email Support
  • Customer Onboarding Campaign
  • Triggered Auto Messages
  • Customer Data and Actions Tracking
  • Default and Custom Filters
  • Precise Targeting
  • Selective Feedback Collection
  • Product Upsell and Cross-Sell
  • Promo Campaigns
  • Time-Limited Offers
  • Mailbox Forwarding

Pricing Info

HelpCrunch has an easy-to-scale business model with agent-based pricing. The software has a 14-day free trial so you can explore its features and functionality free of charge. You may also use the app’s completely free plan. Here are the pricing details of HelpCrunch:

Live Chat

Free – $0

  • 1 Agent
  • 1 Chat Auto Message
  • Basic Settings and Customization
  • 30-day Chat History
  • 500 Contacts
  • 1 Domain/App
  • Low Priority Live Chat Support

Basic – $9/month billed annually

  • $12/agent/month billed monthly
  • 1 Agent
  • 3 Chat Auto Messages
  • Full Chat Customization
  • Unlimited Chat History
  • Unlimited Contacts
  • 1 Domain/App
  • Personal Onboarding Assistant

Premium – $17/month billed annually

Billed annually:

  • 1 agent – $17/month
  • 2 agents – $32/month or $16/agent/month
  • 3 agents – $45/month or $15/agent/month
  • 5 agents – $70/month or $14/agent/month
  • 7 agents – $91/month or $13/agent/month
  • 10 agents – $120/month or $12/agent/month

Billed monthly:

  • 1 agent – $21/month
  • 2 agents – $40/month or $20/agent/month
  • 3 agents – $57/month or $19/agent/month
  • 5 agents – $90/month or $18/agent/month
  • 7 agents – $119/month or $17/agent/month
  • 10 agents – $160/month or $160/agent/month

Features:

  • Up to 10 Agents
  • Unlimited Chat Auto Messages
  • Advanced Chat Customization
  • Unlimited Chat History
  • Unlimited Contacts
  • Up to 10 Domains/Apps
  • Personal Onboarding Assistant
  • Chat Widget Unbranding

Custom/Enterprise Plan – By quote

Live Chat & Emails

In addition to the live chat features, these plans include email automation.

Basic – $19/month billed annually

  • $25/month billed monthly
  • 1 Agent
  • 3 Email Auto Messages
  • Up to 5,000 Emails
  • 3 Chat Auto Messages
  • Full Chat Customization
  • 1 Domain/App
  • Personal Onboarding Assistant

Premium – $68/month billed annually

Billed annually:

  • 2 agents – $68/month or $34/agent/month
  • 3 agents – $99/month or $33/agent/month
  • 5 agents – $160/month or $32/agent/month
  • 7 agents – $217/month or $31/agent/month
  • 10 agents – $300/month or $30/agent/month

Billed monthly:

  • 2 agents – $84/month or $42/agent/month
  • 3 agents – $120/month or $40/agent/month
  • 5 agents – $195/month or $39/agent/month
  • 7 agents – $266/month or $38/agent/month
  • 10 agents – $360/month or $36/agent/month

Features:

  • 2-10 Agents
  • Unlimited Email Auto Messages
  • Up to 500,000 Emails
  • Unlimited Chat Auto Messages
  • Advanced Chat Customization
  • Up to 10 Domains/Apps
  • Personal Onboarding Assistant
  • Chat Widget Unbranding

Enterprise – By quote

  • More than 10 agents
  • All Premium features
  • More than 500,000 emails
  • More than 10 domains/apps

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SE Ranking, StatCounter, Snovio

Integrations

HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:

  • FB Messenger
  • Facebook
  • Twitter
  • Google+
  • WhatsApp
  • Viber
  • Telegram
  • Skype
  • Slack
  • WordPress
  • Magento
  • Google Tag Manager
  • Google Analytics
  • Shopify
  • Tumblr
  • Squarespace
  • PrestaShop
  • Jimdo
  • 3dcart
  • SpaceCraft
  • OpenCart
  • Big Cartel
  • Fluid App
  • Drupal
  • Joomla
  • Zapier
  • Salesforce
  • Zendesk
  • Zoho
  • Mixpanel
  • Segment
  • Wix

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.

Company Email

info@helpcrunch.com

Contact No.

Company's Address

HelpCrunch
600 California St, San Francisco
CA 94108
USA

You shouldn’t expect exclusively a wide range of functionalities and flexible pricing packages from a well-known Marketing Software. Almost as important as main features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about Woopra or HelpCrunch, or you struggle with some problems, or perhaps you’ll want to request a certain revision or functionality useful to your team you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can benefit from personal training or at the very least an FAQ you can use.

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