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Compare Wolken vs Toonimo

What is better Wolken or Toonimo? Choosing the best Help Desk Software for your organization is difficult with so many functions, options, and terms to take note of. On the other hand, depending on our review platform will help you to simplify the selection process by reading all main products in a single location.

For example, you can contrast Wolken and Toonimo for their tools and overall scores, in this case, 8.0 and 8.5, respectively. Similarly, you can see which one has higher general user satisfaction rating: 100% (Wolken) and 100% (Toonimo) to find out which product is better for your company. Don’t just choose the service with the most attractive price, but the solution that gives the best value for your money.

We know that not all companies have the time to examine a large number of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Service Desk Software category are: Freshservice, LiveAgent, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident Management
  • Change Request Management
  • Service Request Management
  • Configuration Management
  • Database
  • Task Management
  • Soft Calls Integrations

Pricing Info

Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.

Company Email

info@wolkensoftware.com

Contact No.

Company's Address

E. Bayshore Road, Suite 200
Palo Alto CA 94303
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • WYSIWYG editor
  • Real voice recording
  • Custom-built messaging
  • Behavior based triggers
  • Fully adaptive to mobile
  • Seamless integration
  • A/B testing for different scripts
  • Analytics dashboard
  • Custom graphic elements
  • 3D animated characters

Pricing Info

Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

RingLead, Amazon Webstore, Cellcom, Royal United Mortgage, InsuranceQuotes

Integrations

  • LivePerson
  • LiveChat
  • Userlike Live Chat
  • Zopim Live Chat
  • Olark Live Chat
  • iridize
  • Google Analytics
  • WalkMe
  • API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs.

Company Email

info@toonimo.com

Contact No.

Company's Address

228 Park Avenue South
New York, NY 10003

Salesforce Essentials

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-Degree Customer View
  • Inquiry Routing
  • Opportunities Management
  • Multi-Channel Console
  • Reports and Dashboards
  • Intelligent Self-Service Sites
  • User-Friendly Knowledge Base
  • Sales Pipeline Tracking
  • Drag-and-Drop Interface
  • Productivity Tools
  • Task Automation
  • Macros
  • Customer Communities
  • Help Desk Tools
  • Activity Tracking
  • Collaboration Tools
  • Case Auto-assignment
  • Case Escalation Rules and Queues
  • Custom Profiles
  • Email Optimization
  • Lightning App Builder
  • Lead/Contact Account Management
  • Page Layouts
  • Salesforce Mobile App
  • Task Management
  • Setup Assistant
  • Trailhead

Pricing Info

Service Cloud Essentials – $25/user/month (billed annually)

  • Help desk tools
  • 10 users
  • G Suite (free for 3 months)
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case Escalation Rules and Queues
  • Service Console App(s)
  • Activity tracking
  • Collaboration tools
  • Custom profile
  • Email optimization
  • Lead contact account management
  • Lightning app builder
  • Page layout
  • Mobile app
  • Task management
  • Self-service portal/forum
  • App exchange

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Essentials connects with a wide array of business apps with AppExchange, such as:

  • G Suite
  • Facebook
  • Twitter
  • GetFeedback
  • Dropbox
  • HelloSign
  • MailChimp
  • Xactly
  • Nicereply

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud help desk solution for customer service teams of small businesses.

Company Email

Contact No.

Company's Address

The Landmark at One Market,
Suite 300, San Francisco, CA 94105,
United States

Product Comparisons

Name
Comparision

You should pay attention to the fact that even though both Wolken and Toonimo may provide an excellent set of features each solution might be aimed at a different business size. If you are comparing features you should give some attention to a company type they are aimed at. Certain functionalities might scale up effectively for huge enterprises but if you have a small or mid-sized business it’s often more sensible to stay away from paying for advanced functionalities that you may never actually use.

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