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Compare Zengine by WizeHive vs ManageEngine ServiceDesk

What is better WizeHive or ManageEngine ServiceDesk? Purchasing the right CRM Software product is as simple as comparing the strong and poor functions and terms offered by WizeHive and ManageEngine ServiceDesk. Here it's also possible to match their total scores: 8.6 for WizeHive vs. 8.7 for ManageEngine ServiceDesk. Or you can verify their general user satisfaction rating, 100% for WizeHive vs. 100% for ManageEngine ServiceDesk.

We suggest that you put some effort and examine their differences and decide which one is the better alternative for your business. Likewise, don’t forget to consider your company’s or industry’s special situation, for instance, a multilingual software for a global team or a mobile app to help you work on the go.

Users who don't have much time or want a Grant Management Software recommendation from our team might want to investigate these top choices for the current year: SurveyMonkey Apply, Workday Grants Management, PeopleSoft Grants Management.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Grants Management
  • Scholarship Management
  • Awards Management
  • Internship Management
  • Fellowship Management
  • Accreditation Management
  • Customer Management
  • Branded Online Application Forms
  • Unlimited File Uploads
  • Integrated CRM
  • Integrated Database for Tracking
  • Confirmation Emails
  • Dashboard & Reporting
  • Branded Online Review Portal
  • Reviewer Assignments
  • Bulk Email
  • Secure Hosting via AWS
  • Branded Online Submission Portal
  • Letters of Recommendation
  • Automated Emails
  • Automated Assignments
  • 1000+ Integrations
  • Audit Trail Reporting
  • Automated Workflows
  • Single Sign-On
  • Online, On-demand Help Center
  • Email, Phone, Web Support
  • Workplace Set Up
  • Implementation Lead
  • Project Plan
  • Project Management
  • Data Migration Services

Pricing Info

Zengine by WizeHive offers three tiers. Pricing is based on the number of users, programs, and the complexity of intake processes.

CORE – pricing by quote

  • 3 programs
  • 1,000 number of applications per program
  • 3 administrators
  • Simple intake process

PREMIUM – pricing by quote

  • 20 programs
  • 5,000 number of applications per program
  • 10 administrators
  • Medium complexity of intake process

ENTERPRISE – pricing by quote

  • Unlimited programs
  • Unlimited number of applications per program
  • Unlimited number of administrators
  • Complex intake process

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bill & Melinda Gates Foundation, Stanford University, Pediatric Brain Tumor Foundation

Integrations

Zengine by WizeHive has pre-built plug-ins for GuideStar and ScholarSnapp. Its built-in Zapier connections allow for integration with 1000+ platforms. In addition, it has open API that allows for integration with other SAML systems. SalesForce and QuickBooks are popular among its users.

 

 

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Combines grant management, online applications management, and CRM into a single, centralized, and highly customizable solution.

Company Email

sales@wizehive.com

Contact No.

Company's Address

WizeHive Inc.
441 E. Hector Street
Conshohocken, PA 19428
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

The solutions analyzed on this page are only a small sample of our entire CRM Software category and you should remember that there may be better services out there. If you would like to ensure you make the wisest choice for your company we strongly urge you to analyze more services first. It may also be a good idea to check out our top 10 CRM Software list to learn which apps are at the moment the highest-rated ones and leaders in the market.

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