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Compare WizeHive vs. CustomerICare

Examining products for the top CRM Software does not always have to be hard. On our review platform, you can easily match WizeHive Grant Manager and CustomerICare and promptly evaluate their distinct features. We allow you to check their uniqe benefits, supported devices, level of support, pricing, terms, plus more. You may also review their overall score (8.6 for WizeHive Grant Manager vs. 7.0 for CustomerICare) and overall customer satisfaction level (100% for WizeHive Grant Manager vs. 85% for CustomerICare). Devote time to review your leading choices and see which one is best for your company. You should also check the software company’s background; can they be relied upon and will they still be around in a few years time? Users who are pressed for time or need a CRM Software suggestion from our team might want to examine these top choices for the current year: Freshdesk, Freshsales, HubSpot CRM.
Product

WizeHive

VS

CustomerICare

VS

WizeHive screenshot CustomerICare screenshot
Pricing Details

Total Score

Our Score

8.6 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

85% ?

Cost

Cost

by quote

$22

Pricing Type

Pricing Type

Monthly payment | Annual Subscription | Quote-based Monthly payment | Quote-based
Complete Review

Complete Review

Product Info

Product Info

WizeHive Grant Manager combines CRM, grant management, and online applications management into a single, centralized, and highly customizable solution.
Guide your web visitors and nurture them to become leads and make more conversions.
Easy Links
Phone No.

Phone No.

+1-877-767-9493 8943048148
Pricing Info

Pricing Info

WizeHive offers three tiers of the Zengine platform, and pricing is based on tier, users, programs, and other factors.

If you want to know about CustomerICare costs here are the details:

Freemium ($0, up to 1 operator)

  • monitoring 5 concurrent visitors
  • 1 concurrent chat
  • unlimited engagements
  • text chat only
  • 30 day chat history
  • 1 website
  • Prestige Care features for 30 days

Regular Care ($22, 1 operator/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • analytics & reporting

Prestige Care ($32, per seat/month)

  • monitoring unlimited visitors
  • unlimited concurrent chats
  • unlimited engagements
  • text, audio, video chat
  • unlimited chat history
  • advanced analytics & reporting
  • intelligent chat routing
  • dedicated success manager

Enterprise (by quote)

  • tailored number of agents
  • business use case analysis
  • data ownership on-premises
  • short deployment cycle
  • dedicated success manager
  • high priority support (SLA)
  • possibility to host the service
  • feature requests
Integrations

Integrations

WizeHive Grant Management System provides instant integrations out-of-the-box with more than 1000 popular business systems and applications via their open API and our unique plugin architecture.

  • WordPress
  • Magento
  • Joomla!
  • Drupal
  • Shopify
  • ZenCart
  • Zendesk
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about WizeHive pricing Learn more about CustomerICare pricing
Available Features

Available Features

WizeHive FEATURES

  • Custom Form Builder
  • 500+ Integrations via API
  • Tracking and Collaboration Tools
  • Automated Emails
  • Visual Cues
  • Custom and Branded Reviewer Portal
  • Full Grant Lifecycle Management
  • Centralized CRM
  • Kanban Card Boards
  • Search by Field
  • Dashboard Reports

CustomerICare FEATURES

  • text, audio, video chat
  • real-time website traffic monitor
  • chat window customization
  • pre-chat forms
  • lead generation automation
  • chat history
  • full-screen live chat dashboard
  • analytics and reporting
  • concurrent chats
  • intelligent chat routing
  • dedicated success manager
Available Devices

Available Devices

Windows
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Company's Address

Company's Address

WizeHive Inc.
441 E. Hector Street
Conshohocken, PA 19428
USA
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
Types of Support

Types of Support

Phone
Ticket Training
Phone Live Support
Vendor Email

Vendor Email

sales@wizehive.com sales@customericare.com
Prominent Customers

Prominent Customers

Carson Scholars Fund, Pediatric Brain Tumor Foundation, Kauai United Way Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Languages

Available Languages

English English
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You shouldn’t count on just a wide range of functionalities and scalable pricing from a popular CRM Software. Almost as crucial as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about WizeHive Grant Manager or CustomerICare, or you run into a problem, or perhaps you’ll want to ask for a certain revision or functionality useful to your team you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to profit from individual training or at least an FAQ you can use.