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Compare Wishpond vs HelpCrunch

What is better Wishpond or HelpCrunch? Assessing products to get the best Marketing Software need not be tough. On our review platform, it is possible to match Wishpond and HelpCrunch and immediately evaluate their differences. We allow you to check their functions, supported devices, support service, prices, terms, and many more.

You can also assess their overall score (9.1 for Wishpond vs. 8.7 for HelpCrunch) and overall customer satisfaction level (98% for Wishpond vs. 100% for HelpCrunch). Take your time and examine your best alternatives and see which one is ideal for your company. Similarly, you have to check the software vendor’s business viability; can they be relied upon and will they still be on the market in the future?

We did our best to review all popular Marketing Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: HasOffers, HubSpot Marketing, Pardot.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $44

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Market automation
  • Landing pages
  • Email marketing
  • Website popups
  • Lead management
  • CRM integrations
  • API access
  • Custom JavaScript
  • Custom CSS
  • A/B testing
  • Promotions and contests
  • Forms

Pricing Info

Wishpond is available in the following SMB and enterprise pricing plans:

Basic – $45/ month and 36% off for yearly package

  • 14 day free trial
  • Free email and live chat.
  • 1000 active contacts
  • 1 user
  • Marketing automation
  • Website popups
  • Forms
  • Landing pages
  • Lead management
  • Promotions and contests

Pro – $78/ month and 36% off for yearly package

  • 2500 active contacts
  • 5 users
  • Unlimited visitors
  • Free trial of 14 days
  • Email and live chat support
  • Market automation
  • Landing pages
  • Email marketing
  • Website popups
  • Lead management
  • CRM integrations
  • API access
  • Custom JavaScript
  • Custom CSS
  • A/B testing
  • Promotions and contests
  • Forms

Growth – $129/ month and 36% off for yearly package

It has all the features in the Pro plan plus:

  • Unlimited users
  • Up to 1,000,000 active contacts
  • Implementation coaching program
  • Priority support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yyoga, London Drugs, Diamond Candles, Vervegirl

Integrations

Wishpond integrates with the following systems and applications:

  • Salesforce
  • Batchbook
  • Pipedrive
  • Base CRM
  • Contractually
  • Highrise
  • Insightly
  • SalesforceIQ
  • Close.io
  • Clio
  • OnePageCRM
  • MailChimp
  • AWeber
  • GetResponse
  • Eventbrite
  • Campaign Monitor
  • VerticalResponse
  • Benchmark
  • LemonStand
  • Constant contact
  • Mad Mini
  • SurveyMonkey
  • ActiveCampaign
  • Uservoice
  • GoToWebinar
  • Emma
  • ClickWebinar
  • Twilio
  • Slack

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wishpond is a software tool that scales your business effectively and efficiently. It allows you to get noticed by your audience without much effort and at a reasonable price.

Company Email

support@wishpond.com

Contact No.

Company's Address

1500 West Georgia Street
Vancouver, British Columbia V6G 2Z6
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Chat
  • Email Automation
  • Help Desk
  • Ticketing
  • Real-Time Messaging
  • Customer Engagement
  • Customer Conversion
  • Personalized Email Marketing Campaigns
  • Multi-Channel Customer Communication
  • Dashboard
  • Unlimited Conversations, Contacts, and Leads
  • Visitor Targeting
  • Proactive Engagement
  • Chat Ratings
  • Analytics and Reporting
  • Visitor Profiles
  • Personal, Contact, Behavioral Data
  • Workload Distribution
  • Customer Satisfaction Levels
  • Offline Mode
  • Free Chat and Email Support
  • Customer Onboarding Campaign
  • Triggered Auto Messages
  • Customer Data and Actions Tracking
  • Default and Custom Filters
  • Precise Targeting
  • Selective Feedback Collection
  • Product Upsell and Cross-Sell
  • Promo Campaigns
  • Time-Limited Offers
  • Mailbox Forwarding

Pricing Info

HelpCrunch has an easy-to-scale business model with agent-based pricing. The software has a 14-day free trial so you can explore its features and functionality free of charge. You may also use the app’s completely free plan. Here are the pricing details of HelpCrunch:

Live Chat

Free – $0

  • 1 Agent
  • 1 Chat Auto Message
  • Basic Settings and Customization
  • 30-day Chat History
  • 500 Contacts
  • 1 Domain/App
  • Low Priority Live Chat Support

Basic – $9/month billed annually

  • $12/agent/month billed monthly
  • 1 Agent
  • 3 Chat Auto Messages
  • Full Chat Customization
  • Unlimited Chat History
  • Unlimited Contacts
  • 1 Domain/App
  • Personal Onboarding Assistant

Premium – $17/month billed annually

Billed annually:

  • 1 agent – $17/month
  • 2 agents – $32/month or $16/agent/month
  • 3 agents – $45/month or $15/agent/month
  • 5 agents – $70/month or $14/agent/month
  • 7 agents – $91/month or $13/agent/month
  • 10 agents – $120/month or $12/agent/month

Billed monthly:

  • 1 agent – $21/month
  • 2 agents – $40/month or $20/agent/month
  • 3 agents – $57/month or $19/agent/month
  • 5 agents – $90/month or $18/agent/month
  • 7 agents – $119/month or $17/agent/month
  • 10 agents – $160/month or $160/agent/month

Features:

  • Up to 10 Agents
  • Unlimited Chat Auto Messages
  • Advanced Chat Customization
  • Unlimited Chat History
  • Unlimited Contacts
  • Up to 10 Domains/Apps
  • Personal Onboarding Assistant
  • Chat Widget Unbranding

Custom/Enterprise Plan – By quote

Live Chat & Emails

In addition to the live chat features, these plans include email automation.

Basic – $19/month billed annually

  • $25/month billed monthly
  • 1 Agent
  • 3 Email Auto Messages
  • Up to 5,000 Emails
  • 3 Chat Auto Messages
  • Full Chat Customization
  • 1 Domain/App
  • Personal Onboarding Assistant

Premium – $68/month billed annually

Billed annually:

  • 2 agents – $68/month or $34/agent/month
  • 3 agents – $99/month or $33/agent/month
  • 5 agents – $160/month or $32/agent/month
  • 7 agents – $217/month or $31/agent/month
  • 10 agents – $300/month or $30/agent/month

Billed monthly:

  • 2 agents – $84/month or $42/agent/month
  • 3 agents – $120/month or $40/agent/month
  • 5 agents – $195/month or $39/agent/month
  • 7 agents – $266/month or $38/agent/month
  • 10 agents – $360/month or $36/agent/month

Features:

  • 2-10 Agents
  • Unlimited Email Auto Messages
  • Up to 500,000 Emails
  • Unlimited Chat Auto Messages
  • Advanced Chat Customization
  • Up to 10 Domains/Apps
  • Personal Onboarding Assistant
  • Chat Widget Unbranding

Enterprise – By quote

  • More than 10 agents
  • All Premium features
  • More than 500,000 emails
  • More than 10 domains/apps

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SE Ranking, StatCounter, Snovio

Integrations

HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:

  • FB Messenger
  • Facebook
  • Twitter
  • Google+
  • WhatsApp
  • Viber
  • Telegram
  • Skype
  • Slack
  • WordPress
  • Magento
  • Google Tag Manager
  • Google Analytics
  • Shopify
  • Tumblr
  • Squarespace
  • PrestaShop
  • Jimdo
  • 3dcart
  • SpaceCraft
  • OpenCart
  • Big Cartel
  • Fluid App
  • Drupal
  • Joomla
  • Zapier
  • Salesforce
  • Zendesk
  • Zoho
  • Mixpanel
  • Segment
  • Wix

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.

Company Email

info@helpcrunch.com

Contact No.

Company's Address

HelpCrunch
600 California St, San Francisco
CA 94108
USA

Almost as important as features and user support responsiveness are pricing packages offered by Wishpond and HelpCrunch. Although pricing should not be the only factor it’s without a doubt an important thing to consider. You should count on a flexible pricing plan that can be adjusted to your team size and painlessly scaled up if your team develops. You should be certain you don’t choose plans that have advanced tools that you won’t use and always try to contact with the vendor directly as enterprises can usually count on more affordable prices. You should also try out a free trial or demo of every product to spend at least some time using it. It’s a helpful experience that doesn’t ask you to pay any money and offers a solid overview of what it’s like to work with Wishpond and HelpCrunch.

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