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Compare WhyQ vs Logicalware MailManager

What is better WhyQ or Logicalware MailManager? We are here to improve the cumbersome process of reviewing Customer Support Software products for you. For instance, on this page you can verify the overall performance of WhyQ (8.0) and contrast it with the overall performance of Logicalware MailManager (7.3).

You can also match their overall user satisfaction rating: WhyQ (100%) vs. Logicalware MailManager (100%). Likewise, study their features carefully to see which product can better address your company’s requirements. Generally, any business app should allow you to immediately check the big picture, all the while giving you quick access to the details.

We did our best to review all popular Appointment Scheduling Software products offered out there, but among all the ones we reviewed these three caught our special attention: Square Appointments, Acuity Scheduling, Calendly.

WhyQ

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • MS Virtual Queues
  • Data Capture
  • Display Queue Information
  • Customization Options
  • Local Numbers
  • Queue Management Marketing
  • Android/iOS Customer Self-Service
  • Optimized for any screen size

Pricing Info

WhyQ is available for free (1 employee and 1 queue), and offers a variety of payment options and bulk SMS rates for larger teams. Enterprise pricing is also available.

Free

  • 1 Employee
  • 100 Free SMS to test with
  • 1 Queue
  • Free Small Business Account
  • Customer Data

Pay As You Go – Bulk SMS Rates

  • Up to 20 Employees Across All Locations
  • iPad Customer Self Service
  • 10 Internal Queues
  • Corporate Branding Opportunities
  • No Lock-In Contract
  • Customer Data

Enterprise – $149/95/month

  • up to 200 employees across all locations
  • 1,700 Included SMS Messages Per Month
  • Up to 125 Queues
  • No Lock-In Contract
  • Custom Development and API Integration
  • Corporate Branding Opportunities
  • Customer Data

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

WhyQ integrates with the following business systems and applications:

  • Kiosk Pro

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

WhyQ technology provides an effortless way for customers to access your services without standing in line. The software automatically manages your customer queue workflow.

Company Email

info@whyq.me

Contact No.

Company's Address

PO BOX 1084
Chatswood, NSW Sydney
Australia

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multiple Customer Service channels (Email, chat, social media)
  • Consulting & Training
  • Integration & Customisation

Pricing Info

LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.

Regular – £39/agent/month

  • Unlimited Email Accounts
  • 1 Facebook Account
  • 1 Twitter Account
  • 1 Chat User
  • 1 Chat

Complete – £44/agent/month

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

Enterprise – By Quote

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

WWF, Brightside, Lending Crowd, Spark, Jennings Bet

Integrations

LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.

Company Email

enquiries@logicalware.com

Contact No.

Company's Address

23 Manor Pl
Edinburgh EH3 7DX
United Kingdom

Acuity Scheduling

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Open API
  • Activity tracking
  • Auto notifications and reminders
  • Fully customizable
  • Event and group scheduling
  • HIPAA compliant
  • Team calendars
  • Real-time calendar availability
  • Auto time zone adjustment
  • Multiple locations and employees
  • Intake-forms
  • Advance appointment booking
  • Embeddable directly to website
  • Email and SMS reminders

Pricing Info

Acuity Scheduling offers several SMB and enterprise pricing plans, including a free basic one. Here are the details:

Free forever (solo)

Entrepreneur – $15/month

  • One person
  • One location
  • One calendar
  • Advanced features

Growing business – $25/month

  • Up to 6 staff and locations
  • Includes advanced features
  • Text messaging
  • Offer subscriptions/memberships
  • Sell appointment packages/gift certificates

Powerhouse Player – $50/month

  • Up to 36 staff and locations
  • Includes advanced features
  • Text messaging
  • Offer subscriptions/memberships
  • Sell appointment packages/gift certificates
  • Custom API  and CSS
  • Remove “Powered by Acuity Scheduling”
  • Sign BAA for HIPAA Compliance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Beatrice Blanc Studios, Sublime Canines, Overture

Integrations

Acuity Scheduling integrates with the following business systems and applications:

  • QuickBooks
  • Freshbooks Classic
  • Freshbooks Cloud
  • Xero
  • Mailchimp
  • Aweber
  • ActiveCampaign
  • ConvertKit
  • ConstantContact
  • Drip
  • Mad Mimi
  • Simplero
  • Google Analytics
  • FB Ads
  • Any Conversion Tracking Pixel
  • Zapier
  • Pipedrive
  • Salesforce
  • Zoho
  • Wufoo
  • Uplaunch
  • Referral Candy
  • Review Rail
  • Zoom
  • Go To Meeting
  • Join.me
  • Automate.io
  • Square
  • Stripe
  • Paypal

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy-to-use online appointment scheduling tool that allows clients to see real-time availability and self-book their appointments.

Company Email

support@acuityscheduling.com

Contact No.

Company's Address

90 State Street, STE 700 Office 40
Albany, New York 12207
USA

Please note that even though both WhyQ and Logicalware MailManager may offer a reliable range of features every service could be designed for a different business size. If you are studying different apps you may want to focus on a business type they are meant for. Certain features could scale up effectively for large enterprises but if you own a small or mid-sized business it’s frequently better to stay away from paying for complex features that you might never use.

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