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Compare UVdesk Helpdesk vs. WhosOn

Buying the ideal Customer Support Software product is all about cross-checking numerous solutions and identifying the top software for your specific needs. Our exclusive process gives you a brief look at the general rating of WhosOn and UVdesk Helpdesk. For general quality and performance, WhosOn scored 8.2, while UVdesk Helpdesk scored 8.2. On the other hand, for user satisfaction, WhosOn earned 90%, while UVdesk Helpdesk earned 100%. Below you can also check their features, terms, plans, etc. to find out which program will be more appropriate for your situation. One key feature to evaluate is if the software can toggle on/off permissions on different types of users to secure any confidential business data. Users who are pressed for time or want a Live Chat Software suggestion from our experts might want to investigate these top choices for the current year: Freshchat, LiveAgent, Kayako.
Product

UVdesk Helpdesk

VS

WhosOn

VS

UVdesk Helpdesk screenshot WhosOn screenshot
Pricing Details

Score

Our Score

8.2 ?

Our Score

8.2 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

90% ?

Pricing

Pricing

$11

by quote

Pricing Type

Pricing Type

Free | Monthly payment | Annual Subscription One-time payment | Annual Subscription
Full Review

Full Review

Product Info

Product Info

A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
This platform revolutionizes omni-channel communication and enhanced customer service to engage customers in a more personalized manner.
Useful Links
Integrations

Integrations

UVdesk Helpdesk integrates with the following business systems and applications:

  • Zendesk
  • osTicket
  • Helpscout
  • Freshdesk
  • Amazon
  • eBay
  • Etsy
  • Magento
  • Bigcommerce
  • Shopify
  • Facebook
  • Disqus
  • Twitter

WhosOn integrates with the following systems and applications:

  • Microsoft Dynamics
  • SugarCRM
  • Salesforce
Contact Email

Contact Email

support@uvdesk.com sales@whoson.com
Available Support

Available Support

Phone Live Support
Ticket
Phone Live Support
Company's Address

Company's Address

A 67 Sector 63
Noida Uttra Pradesh, 201301
India
Parker Software Limited,
Victoria Business Park,
Prospect Way,
Stoke on Trent. ST8 7PL
United Kingdom
Prominent Clients

Prominent Clients

Jamgora, Colorway Design Group, FIXXI.NET Aviva, AON, Cisco, Virgin Holidays, Ford, NASA
Features

Features

UVdesk Helpdesk FEATURES

  • Knowledgebase
  • Mailbox
  • Reports
  • Workflow
  • Customization
  • Form Builder
  • Facebook
  • Twitter
  • Disqus

WhosOn FEATURES

  • Intelligent Targeting
  • Site Monitoring
  • Page Tracking
  • Lead Generation
  • Agent Views
  • Manager Views
  • Canned Responses
  • Campaign Management
  • Rule Based and Manual Dynamic Chat Invites
  • Location and GEOIP
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Cost Details

Cost Details

UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:

Basic – Free

  • 4 Agents
  • 1 Mailbox
  • Knowledgebase
  • 1 Knowledgebase Folder
  • 5 Knowledgebase Category
  • 15 Knowledgebase Article
  • Email Piping
  • Theme & Customization
  • Workflow (Predefined)
  • Email Templates (Predefined)
  • Tags
  • Groups & teams
  • Agent Privileges

Pro – $11/agent/month

  • 5 Mailboxes
  • 10 Knowledgebase Folders
  • 50 Knowledgebase Categories
  • 200 Knowledgebase Articles
  • Email Piping
  • Theme & Customization (Pro)
  • Workflow (Custom)
  • Email Templates (Custom)
  • Tags
  • Groups & teams
  • Agent Privileges
  • Reports
  • Tasks
  • Custom Fields
  • Saved Filters
  • Saved Replies
  • Email Settings
  • Export Data
  • Apps

Enterprise – $18/agent/month

  • All Pro Features
  • Full Portal Customization
  • Feature Request
  • Unlimited Mailboxes
  • Unlimited Knowledgebase Folders
  • Unlimited Knowledgebase Categories
  • Unlimited Knowledgebase Articles

WhosOn pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

Available Languages

Available Languages

English English
Contact Phone

Contact Phone

(+1)-914353168 0330 0882 943
Pricing Details

Pricing Details

Learn more about UVdesk Helpdesk pricing Learn more about WhosOn pricing
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, details and reviews that we offered in this comparison were gathered from official vendor pages, advertising content available online, real-life experience from real customers as well as our own everyday use of each app by an expert. We do our best to thoroughly examine every software, so we not only examine it on our own, but we also compare our results with opinions of other members from the SaaS community.