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Compare Wantoo vs Salesforce Essentials

What is better Wantoo or Salesforce Essentials? Getting the suitable CRM Software product is as easy as comparing the good and weaker features and terms offered by Wantoo and Salesforce Essentials. Here it's also possible to match their overall scores: 8.0 for Wantoo vs. 9.6 for Salesforce Essentials. Or you can look at their general user satisfaction rating, 100% for Wantoo vs. 100% for Salesforce Essentials.

We suggest that you put some effort and examine their specific functions and decide which one is the better option for your company. Moreover. don’t forget to consider your company’s or industry’s unique case, such as, a multilingual software for a global team or a mobile version to help you work on the go.

We realize that not all people have enough time to try out dozens of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Feedback & Reviews Management Software category are: SoGoSurvey, Qualtrics CX, Yotpo.

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SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voting
  • Leaderboard
  • Discussion
  • Real-time notifications
  • Customer Branding
  • Email support
  • CX Journey mapping
  • PM Kanban dashboard
  • Social listening
  • Slack integration
  • Idea merging
  • Deduplication
  • Machine learning
  • Basic analytics
  • Export members
  • Multiple admins
  • Trello integration
  • Jira integration
  • CRM Integration
  • SMS idea submission
  • JavaScript snippet & SDKs
  • Score Card
  • Quick Poll
  • Cohort analysis
  • Advanced reporting
  • White labelling
  • Strategic account manager
  • Dedicated support
  • Custom coaching

Pricing Info

Wantoo offers several SMB and enterprise pricing plans. These are the details:

Free

  • Voting
  • Leaderboard
  • Discussion
  • Real-time notifications
  • Customer Branding
  • Email support

Pro – $50/month

  • All Free features
  • CX Journey mapping
  • PM Kanban dashboard
  • Social listening
  • Slack integration
  • Idea merging
  • Deduplication
  • Machine learning
  • Basic analytics
  • Export members
  • Multiple admins

Premium – $500/month

  • All Pro Features
  • Trello integration
  • Jira integration
  • CRM Integration
  • SMS idea submission
  • JavaScript snippet & SDKs
  • Score Card
  • Quick Poll
  • Cohort analysis
  • Advanced reporting
  • White labelling
  • Strategic account manager
  • Dedicated support
  • Custom coaching

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Emily Carr University, Google News Labs

Integrations

Wantoo integrates with the following business systems and applications:

  • Trello
  • Slack
  • Jira
  • Zendesk
  • Salesforce
  • Twitter

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else.

Company Email

hello@wantoo.io

Contact No.

Company's Address

Vancouver, BC
Canada

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-Degree Customer View
  • Account Management
  • Activity Feed
  • Activity Tracking
  • AppExchange Marketplace
  • Case Auto-Assignment
  • Case Escalation Rules and Queues
  • Collaboration Tools
  • Contact Management
  • Custom Profile
  • Einstein Activity Capture
  • Email Optimization
  • Lead Contact Account Management
  • Lightning App Builder
  • Opportunity Management
  • Page Layout
  • Reports and Dashboards
  • Salesforce Mobile App
  • Setup Assistant
  • Trailhead
  • Task Management

Pricing Info

Salesforce Essentials is packaged as one small business plan that integrates the lower-tier CRM and service features of Salesforce Cloud and Salesforce Service in one solution. The plan enables small businesses to leverage the Salesforce architecture for their sales, marketing and customer service needs.

Salesforce Essentials – $25/user/month (annual; $30 if monthly)

  • Up to 10 users
  • Guided onboarding and setup
  • Automatically track emails & meetings
  • Manage leads, opportunities, & accounts
  • Create custom dashboards & reports
  • Deliver social and email support
  • Save time with customer self-service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Essentials connects with a wide array of business apps with AppExchange, such as:

  • G Suite
  • Facebook
  • Twitter
  • GetFeedback
  • Dropbox
  • HelloSign
  • MailChimp
  • Xactly
  • Nicereply

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust, feature-rich CRM-service solution for sales and support teams of small businesses

Company Email

Contact No.

Company's Address

The Landmark at One Market, Suite 300,
San Francisco, CA, 94105
USA

You don’t want simply a broad set of functionalities and flexible pricing from a credible CRM Software. Almost as significant as key features is a trustworthy customer support. You want to guarantee that when you have any questions about Wantoo or Salesforce Essentials, or you face some problems, or maybe you’ll need to request a specific update or feature useful to your team you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. It’s also a major asset if you can benefit from personal training or at least a knowledge base you can use.

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