What is better Waitwhile or Harbortouch? It’s easy to our scoring system to help you get a general idea which Restaurant Management Software product is will work better for your company. For overall product quality, Waitwhile earned 7.8 points, while Harbortouch gained 8.6 points. Meanwhile, for user satisfaction, Waitwhile scored N/A%, while Harbortouch scored 90%.
Details about their features, tools, supported platforms, customer service, plus more are given below to help you get a more correct assessment. Keep in mind to choose only the features your company needs so as not to waste money for tools that you won’t be using.
We did our best to review all popular Restaurant Management Software solutions that you can find on the market, but among them these three caught our special attention: Toast POS, Oracle Food and Beverage, Touchbistro.
Aside from its free plan which gives you the chance to waitlist up to 100 guests each month for free, Waitwhile offers three SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or yearly subscription and the pricing varies depending on the number of guests you can waitlist. Give the details a look, and select the best plan for your business:
Free Plan
$0
Up To 100 Guests Per Month
Upgrade to another plan anytime
Customizable SMS and Email Alerts
Waitlist Modified to Your Needs
Assign Staff and Services
Smart Wait Time Estimation
Public Waitlist and Check-in Station
Customer CRM
Analytics and Statistics
Real-Time Updates
Starter Plan
$59/Mo. – Billed Monthly
$708/Yr. – Billed Annually
Up To 1,000 Guests Per Month
Everything in Free Plan Plus:
Multiple Waitlists and Locations
Bookings and Scheduling
Add Team Members
Add Your Logo and Design
Email and Chat Support
1:1 Help to Get Started
SSL Security
Business Plan
$159/Mo. – Billed Monthly
$1,908/Yr. – Billed Annually
Up To 10,000 Guests Per Month
Everything in Starter Plan Plus:
Export Customer Data
Phone Support
Daily Backups
Whitelabel Branding
Enterprise Plan
A Perfect Plan Is Created and Customized For Your Organization
Everything in Business Plan Plus:
More Support
Product Training
Tailor-Made Features
Audit Logs
Data Anonymization
Service Level Agreement (SLA)
For more information on Waitwhile’s enterprise plan, please keep in touch with a sales representative.
Waithwhile supports integration with the following solutions:
Salesforce Sales Cloud
MailChimp
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Distinctive Diamonds, High End Barbershop, Settlers Tavern
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, customizable, and smart waitlist app that assists restaurants, beauty salons, retail shops, and organizations in setting up a powerful and configurable online waitlist where they can add services, goods, and staff into; sending personalized alerts and messages to waitlisted guests, and gaining valuable insights into customers, wait times, and trends.
Company Email
hello@waitwhile.com
Contact No.
Company's Address
Waitwhile
1407 Funston Ave,
San Francisco, CA 94122
USA
Harbourtouch has two service packages. Businesses have the option to try both packages for a 30-day risk-free trial with the following tools and features:
Echo POS – $29/month service fee
No up-front costs
Built-for-purpose hardware with lifetime equipment warranty
13.3” touch-screen display
Cash drawer, receipt printer, and keyboard.
Integrated customer display
5 employee cards
Add-on accessories available
Customizable
Module-based software
Ideal for small to medium-sized businesses
Cloud-based reporting
Lighthouse
Setup Wizard
Training and 24/7 support
Elite POS – $49/month service fee
No up-front costs
Built-for-purpose hardware with lifetime equipment warranty
15” touch-screen display
Cash drawer, receipt printer, keyboard, and mouse.
Both Waitwhile and Harbortouch were tested by a group of reliable SaaS experts who conducted a detailed analysis of all important aspects of every solution. Their final score was prepared using our unique SmartScore algorithm which gives a separate partial score to every factor like: main features, client support, mobile device support, security, client satisfaction as well as reviews in other media. We know useful features are not the only thing essential to a company so we make sure we pay attention to all sides of a software before coming up with its final rating.
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