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Compare Vonage vs Nice Chat

What is better Vonage or Nice Chat? If you need to get a quick way to learn which Communications Software product is better, our exclusive system gives Vonage a score of 9.2 and Nice Chat a score of 8.0 for total quality and performance. At the same time, Vonage is rated at 99%, while Nice Chat is rated 96% for their user satisfaction level.

You can also compare their product details, including modules, tools, options, plans, pricing, and many more. Find out if the software allows you to customize some of its workflows to make sure it fits your own business processes.

Our team put a lot of effort to review all popular VoIP Software services offered out there, but among all the ones we reviewed these three caught our special attention: Slack, 8×8 VoIP Phone Service, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Virtual Receptionist
  • Customizable Call Routing
  • WAN Optimization
  • Traffic Prioritization
  • Software-Defines WAN
  • Unified Communications
  • Amazon Chime Integration
  • Online Meetings
  • Video Conferencing
  • Web Conferencing
  • High-Quality Voice, Point to Point Video, and Messaging
  • Elevated Quality of Service for Voice, Video and Data Communications
  • Runs On High-Speed Internet Connection
  • Mobility
  • Mobile and Desktop Apps
  • Call Monitoring
  • Call Recording
  • Launch a Contact Center
  • Reduce Communication Cost
  • Connect Virtual Teams/Offices
  • Phone Number Verification
  • Chat

Pricing Info

Vonage SMB and enterprise pricing information is available only upon request. Please contact the company for details, and get your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Craft Art Company, Knee Walker Central, Pennrose

Integrations

Vonage supports the following integrations:

  • Salesforce
  • Microsoft Dynamics
  • Oracle
  • Zendesk
  • G Suite
  • Bullhorn
  • Clio
  • Netsuite
  • JobDiva
  • Office 365
  • ConnectWise
  • Zoho

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A business VoIP phone system for small and medium businesses, enterprises, and remote teams/offices; featuring its network optimization and phone system customization functionalities.

Company Email

info@vonage.com

Contact No.

Company's Address

Vonage Corporate Headquarters
23 Main Street
Holmdel, NJ 07733
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Typing preview
  • Quick reply templates
  • Customizable forms
  • Visitor information
  • File sharing
  • Chat archives
  • Event notifications
  • Chat Transfer
  • Group chats
  • Chat on multiple websites
  • Live tracking
  • Gathering customers data
  • Extended information
  • Suggest products
  • Sales information
  • Products synchronization
  • Customization
  • Chat statistics
  • Visitor statistics
  • E-mail reports
  • Team management
  • Chat ratings

Pricing Info

Free

  • 3 seats free
  • 1 site
  • 0 products
  • 1 month of chat history
  • 1 year statistics

Business – $10/seat per month (billed annually)

  • 5 sites
  • 10,000 products
  • 1 year of chat history
  • Unlimited statistics

Enterprise $30/seat per month (billed annually)

  • Unlimited sites
  • Unlimited products
  • Unlimited chat history
  • Unlimited statistics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Nice Chat integrates with the following business systems and applications:

  • WordPress
  • Pretashop
  • OneBox
  • Shopify
  • API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nice Chat is full featured eCommerce oriented online chat solution and the fastest way to increase sales.

Company Email

info@nice.chat

Contact No.

Company's Address

Estonia

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

In case you are still having second thoughts about which app will work best in your case it might be a good idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular a given product is and how large is its online presence. For example, in case of Facebook Vonage has 103977 likes on their official profile while Nice Chat profile is liked by 9 users.

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