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Compare Voicent Predictive Dialer vs Zoho Mail

What is better Voicent Predictive Dialer or Zoho Mail? Various businesses want different types of Communications Software. To learn which solution fits your needs, consider evaluating various solutions feature by feature including their terms and pricing. Furthermore, you will get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.

The results are: Voicent Predictive Dialer (7.8) vs. Zoho Mail (8.4) for total quality and performance; Voicent Predictive Dialer (100%) vs. Zoho Mail (99%) for user satisfaction rating. Analyze their high and low points and decide which software is a better choice for your company. An effective, simple tactic is to note down the strengths and weaknesses of both applications next to each other and see which solution comes on top.

We did our best to review all popular Communications Software services available out there, but among all the ones we reviewed these three deserved our special attention: Wrike, RingCentral, Slack.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $385

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Agent can work anywhere
  • Allows unlimited custom data fields and dispositions
  • Automatic monitoring and management of regulatory compliance
  • Automatically leave voice messages
  • Automatically scrubs against in-house or Federal Do-Not-Call
  • Automatically skips busy lines
  • Call back manager – reassign and reschedule callbacks
  • Call report for campaign stats
  • Easy to use – quick download and setup
  • Eliminate dropped calls by setting up rollover IVR
  • Extensive interface for system integration
  • Integrate with any Windows-based software
  • Record call by agent
  • Sends calling information to agent’s computer
  • Support WAN, LAN network configuration
  • Training of new agents
  • Unified agent desktop
  • Unlimited scalability/call capacity
  • Use company’s PBX system
  • Use VoIP internet dialing services

Pricing Info

Voicent predictive dialer pricing

  • 1 agent, 1 line: $385
  • 4 agents, 8 lines: $1,999
  • 10 agents, 20 lines: $4,699
  • 20 agents, 40 lines: $7,999

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

IBM, Purdue University, Stanford School of Medicine, HP

Integrations

Voicent predictive dialer supports integration with any Windows-based software like SQL database as well as CRM apps like SugarCRM, Salesforce, and Zoho CRM.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Voicent's offers an easy-to-use predictive dialer software product that can boost your productivity and improve campaign bottom-line.

Company Email

support@voicent.com

Contact No.

Company's Address

2665 Marine Way, Suite 1140, Mountain View, CA 94043

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advanced Features
  • Anywhere Access
  • Migration Options
  • Integration
  • Multiple Domain
  • Folders and Labels
  • Calendar and Tasks
  • Multiple Account
  • Organized Inbox
  • Online Office
  • Control Panel
  • Email and CRM
  • iOS, Android Apps
  • Powerful Search
  • Instant Chat
  • Email Policies
  • Unlimited Groups

Pricing Info

Zoho Mail, now Workplace, offers affordable pricing plans for its integrated suite of 9 applications. Here are the tiered packages to choose from with money-back guarantee:

FREE – $0

  • Up to 25 users
  • 5GB storage space per user
  • 20MB attachment limit
  • Single domain hosting
  • Webmail access

STANDARD – $2/user/month when billed annually, or $3/user monthly

Zoho Mail

  • 30GB Storage space
  • IMAP/POP Support
  • Email Forwarding
  • Active Sync
  • White Labelling
  • Multiple domain hosting
  • Domain aliases
  • Additional storage upgrade
  • 30MB Attachment Limit

Zoho Docs & Office Suite

  • 5GB File upload
  • Send files to non-docs users
  • G Suite integration
  • Password protected / Expiry links

Zoho Connect

  • Unlimited Groups & Channels
  • Custom Domain, CSS
  • Unlimited Custom Apps
  • AD Integration

PRO – $5/user/month when billed annually, or $6/user monthly

Zoho Mail

  • 100GB Storage space
  • Inclusive of All Standard Features
  • 40MB Attachment Limit

Zoho Docs & Office Suite

  • Inclusive of All Standard Features
  • Group sharing
  • Advanced analytics & reporting
  • Audit trail
  • Custom branding

Zoho Connect

  • Inclusive of All Standard Features

ENTERPRISE – $8/user/month when billed annually, or $10/user monthly

Zoho Mail

  • 1TB Storage Space
  • Inclusive of All Pro Features
  • More Storage per User
  • 40MB Attachment Limit

Zoho Docs & Office Suite

  • Inclusive of All Pro Features
  • 25GB file upload
  • SAML based SSO integration
  • Supports active directory groups
  • eDiscovery (find any file across org)
  • Unlimited file recovery

Zoho Connect

  • Inclusive of All Pro Features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

  • Zoho CRM
  • CRMBox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Mail is a smart software app for growing businesses, helping you attract, retain, delight customers, and grow your company into a customer-focused organization.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

You should pay attention to the fact that while both Voicent Predictive Dialer and Zoho Mail may offer an outstanding array of features every app could be designed for a different business size. If you are analyzing various solutions you may want to focus on a company size they are catering to. Some features may scale up well for huge enterprises but if you run a small or medium business it’s usually better to avoid paying for complex features that you may never actually use.

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