What is better Vocalcom Cloud Contact Center or HoduCC? The ideal Customer Support Software is a service that can address your company’s specific demands. It is possible to determine which alternative works really with your business if you assess several products before you decide which one is the best.
For example, Vocalcom Cloud Contact Center and HoduCC are scored at 8.4 and 8.0, respectively, for all round quality and performance. Likewise, Vocalcom Cloud Contact Center and HoduCC have a user satisfaction rating of N/A% and 92%, respectively, which suggests the general response they get from customers. Better yet, get in touch with a regular client of the software and solicit their feedback concerning the application in question.
If you have to quickly decide on the optimal Call Center Software according to our experts we suggest you examine these services: Zendesk, Freshdesk Contact Center, JustCall.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
When you compare various Customer Support Software software you shouldn’t only analyze their list of features and offered pricing plans. Keep in mind the solution should be matching your work processes and business so the more flexible their offer the better. Check which systems are supported by Vocalcom Cloud Contact Center and HoduCC and be certain you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, because this might be a key element for many companies.
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